Q1: A ternary relationship is a relationship among four or more entities
Answer: False – AnswerAnswer
Q2: A test for independence is applied to a contingency table with 4 rows and 4 columns. The degrees of freedom for this chi-square test must equal 9
Answer: Correct – TrueAnswer
Q3: A textbook manufacturer uses a direct sales force to reach the college market, a telemarketing division to reach small independent bookstore owners, and rack jobbers to reach retail outlets from drugstores, supermarkets, hotels and motels, and convenience stores. This is an example of what type of marketing systems
Answer: This is an example of a multichannel marketing systemAnswer
Q4: A theoretical framework
Answer: all of these—A. Elaborates the r/s among the variables Answer
B. Explains the logic underlying these r/s
C. Describes the nature and direction of the r/s
Q5: A threat to internal validity in the nonequivalent comparison-group design is the___effect
Answer: all of these are threats—a. Selection-maturation effectAnswer
b. Selection-history effect
c. Selection-regression
Q6: A tight matrix is
Answer: Where all team members are brought together in one locationAnswer
Q7: A time series design is a training program evaluation tool that measures the outcomes of a group that receives training with the outcomes of a group that receives no training
Answer: Wrong – FalseAnswer
Q8: A tool and technique of quality control that keeps errors from reaching the client is
Answer: InspectionAnswer
Q9: A tool for assessing the level of service quality based on the difference between users expectations and the service experience delivered is
Answer: the service quality gap modelAnswer
Q10: A tool that analyzes the inputs to a process to identify the causes of errors is called
Answer: Cause and effect diagramAnswer
C. Ishikawa diagram—a and c
Q11: A tool which links the project roles and responsibilities to the project scope definition is called
Answer: Responsibility Assignment MatrixAnswer
Q12: A trade mark should be
Answer: visibleAnswer
Q13: A trade mark under the Trade Mark act may be
Answer: nameAnswer
B. symbol
C. device—all the above
Q14: A trading assistant has not to also collaborate with dealers, portfolio executives, steward bank and monitor or track portfolio cash positions
Answer: Wrong – FalseAnswer
Q15: A treatment effect is demonstrated in the regression discontinuity design by
Answer: A discontinuity in the regression lineAnswer
Q16: A trend analysis is limited in its usefulness because it___
Answer: overlooks how changes in sales volume affect staffingAnswer
Q17: A turnaround output is an example of
Answer: external outputAnswer
Q18: A two-tailed alternative is one that is supported by evidence in a single direction
Answer: Wrong – FalseAnswer
Q19: A two-tailed test is one where
Answer: results in either of two directions can lead to rejection of the null hypothesisAnswer
Q20: A Type I error is also known as a___
Answer: False positiveAnswer
Q21: A type I error occurs when
Answer: the null hypothesis is incorrectly rejected when it is trueAnswer
Q22: A Type II error is also known as a___
Answer: False negativeAnswer
Q23: A Type II error is committed when we incorrectly accept an alternative hypothesis that is false
Answer: Wrong – FalseAnswer
Q24: A type II error occurs when
Answer: the null hypothesis is incorrectly accepted when it is falseAnswer
Q25: A type of organization in which the project manager has little formal authority and basically acts as a staff assistant to an executive who is ultimately responsible for the project is called
Answer: Project expediterAnswer
Q26: A type of sampling used in qualitative research that involves selecting cases that disconfirm the researcher’s expectations and generalizations is referred to as___
Answer: Negative-case samplingAnswer
Q27: A typical demand curve can not be
Answer: concave from belowAnswer
Q28: A typical project stays within functional and organizational boundaries
Answer: Wrong – FalseAnswer
Q29: A typical recruiter spends 90 seconds reading each resume
Answer: False – AnswerAnswer
Q30: A U.S. Treasury bond is a
Answer: store of value, but not a common medium of exchangeAnswer
Q31: A unilateral contract under which the seller is paid a preset amount per unit of service is called
Answer: A unit price contractAnswer
Q32: A use case consisting of steps extracted from a more complex use case in order to simplify the complex use case is called a(n)
Answer: extension use caseAnswer
Q33: A use case narrative is a sequence of steps, both automated and manual, for the purpose of completing a single business task
Answer: False – AnswerAnswer
Q34: A use case that captures the interactions between a user and the system free of technology and implementation detail is
Answer: business requirements use caseAnswer
Q35: A use case that documents the interaction between the system user and the system is a(n)
Answer: system analysis use caseAnswer
Q36: A value network includes a firm’s suppliers and its suppliers’ suppliers, and its immediate customers and their end___
Answer: customersAnswer
Q37: A variable that is presumed to cause a change in another variable is called a(n)
Answer: independent variableAnswer
Q38: A variation between a company’s intended strategy and the actual strategic actions implemented by Managers is called
Answer: Strategic resonanceAnswer
Q39: A vendor has notified you that a shipment will be 3 weeks late. This will also delay the manufacturing of several other items. Recognizing that you will need to make some changes to the project, what is your next step
Answer: Coordinate the change across all impacted areasAnswer
Q40: A vertical marketing system comprises the producer, wholesaler(s), and retailer(s) acting in their own interests
Answer: Wrong – FalseAnswer
Q41: A war room is___
Answer: an advantage since all the project information can be located in one geographic locationAnswer
Q42: A warehouse may have more than one locator. Each Locator has up to five user-defined dimensions such as aisle, bin, rack, level, bay, etc
Answer: Correct – TrueAnswer
Q43: A WBS can be used for
Answer: Developing common understanding of project scopeAnswer
Q44: A WBS provides a framework from which all of the following can be done except
Answer: A network diagram, illustrating task dependencies, can be constructedAnswer
Q45: A WBS should be developed to cover
Answer: The number needed to control the project effectivelyAnswer
Q46: A web blueprint depicts
Answer: the layout of a websiteAnswer
Q47: A wedding planner allows USD10,000 for flowers and three weeks to receive all RSVPs back from the list of 700 guests. Both estimates are correct within a fraction of a percent. We could describe this factoid as
Answer: numeric and subjectiveAnswer
Q48: A well built e-business infrastructure is a combination of___
Answer: HtmlAnswer
Q49: A well-written summary has the following characteristics except
Answer: it supports a recommendationAnswer
Q50: A whistle blower is an employee who
Answer: exposes organizational wrongdoingAnswer
Q51: A word used to identify and distinguish goods in
Answer: trade markAnswer
Q52: A work authorization system is
Answer: A formal procedure for sanctioning project workAnswer
Q53: A work authorization system is a___for sanctioning project work to ensure that work is done at the right time and in the proper sequence
Answer: Formal procedureAnswer
Q54: A Work Breakdown Structure can be used for all the following except
Answer: Creating a network diagram, with task dependenciesAnswer
Q55: A work breakdown structure is a
Answer: Deliverable oriented grouping of project elements that organizes and defines the total scope of the projectAnswer
Q56: A Work Breakdown Structure numbering system
Answer: Determines the level at which individual WBS elements are foundAnswer
Q57: A Work Breakdown Structure provides a framework from which all of the following can be done except
Answer: A network diagram, illustrating task dependencies, can be constructedAnswer
Q58: A work package is
Answer: A deliverable at the lowest level of the Work Breakdown StructureAnswer
Q59: A work package, scheduled for one year from today, will cost USD114,000 at that time. It can be done now at a reduced cost. Using a 12percent discount rate, the maximum cost you should authorize for doing the work now is
Answer: 100320Answer
Q60: A writer estimates it will take three months to generate spiffy documents to accompany aseminal work in operations management. He grossly underestimates the time required and misseshis deadline by two months. This estimate was
Answer: subjective and inaccurateAnswer
Q61: A zero-level channel consists of a manufacturer selling directly to one retailer
Answer: Wrong – FalseAnswer
Q62: A(n) strategy reflects a company’s awareness of how, when and where is should___, against whom it should___and for what purpose it should___
Answer: competeAnswer
Q63: A(n)___is a name, term, sign, symbol, design, or a combination of these, that identifies the maker or seller of a product or service
Answer: brandAnswer
Q64: A(n)___is an organized collection of comprehensive data about individual customers or prospects
Answer: customer databaseAnswer
Q65: A(n)___is defined as being a printed, bound piece of at least eight pages, selling multiple products, and offering a direct ordering mechanism
Answer: catalogAnswer
Q66: A(n)___occurs when a company intentionally uses services as the stage, and goods as the props, to engage individual customers in a way that creates a memorable event
Answer: experienceAnswer
Q67: A(n)___reflects a company’s awareness of how, when and where is should compete, against whom it should compete and for what purpose it should compete
Answer: StrategyAnswer
Q68: A(n)___site provide the hardware and software that enable Internet communication and commerce
Answer: IntranetAnswer
Q69: ABC analysis divides an organization’s on-hand inventory into three classes based upon
Answer: Annual dollar volumeAnswer
Q70: ABC analysis divides on-hand inventory into three classes, generally based upon
Answer: annual dollar volumeAnswer
Q71: ABC analysis is based upon the principle that
Answer: there are usually a few critical items, and many items which are less criticalAnswer
Q72: ABC Co. sells newly issued bonds. JLG Co. sells newly issued stocks. Which company is raising funds in financial markets
Answer: both ABC and JLGAnswer
Q73: ABC company compares the way they manage projects with the way rival NBC company manages projects. ABC company is engaged in
Answer: competitive benchmarkingAnswer
Q74: About___percent of firms collecting end-of-class evaluation data use paper-and-pencil surveys
Answer: 90Answer
Q75: About___percent of marketing research spending is for syndicated research
Answer: 40Answer
Q76: Access matrices are used to define the rights of users to various kinds of access for each element in a personnel database
Answer: Correct – TrueAnswer
Q77: Access to information on an intranet is usually limited to a firm’s own employees
Answer: Correct – TrueAnswer
Q78: Accessibility legislation is intended to
Answer: improve access to services for disabled people in both the physical and virtual world. Answer
make all web sites easier to use for visually impaired people
Q79: According information found in the text, the current infomercial champ is
Answer: George Foreman and his grilling productsAnswer
Q80: According to a recent Inc. article on social responsibility and marketing ethics, all of the following were lessons that have been learned by business persons EXCEPT
Answer: always winAnswer
Q81: According to A. H. Maslow, people’s needs must be satisfied according to a certain hierarchy. The order in which needs must be satisfied is
Answer: Physiological, safety, social, esteem, self-actualizationAnswer
Q82: According to AOL Cyber study conducted in early in 2000, the increase form___per cent of the internet community purchasing something online in 1998 to___per cent of the same group purchasing semi-regularly online in 1999
Answer: 3, 42Answer
Q83: According to Aristotle, Quality is not only free, it is a Profit Maker
Answer: Wrong – FalseAnswer
Q84: According to Bernie Marcus, cofounder of Home Depot, the Holy Grail of business is
Answer: an almost blind, passionate commitment to taking care of customersAnswer
Q85: According to C. P. Alderfer, people’s needs fall into three broad categories. Which of the following is not one of Alderfer’s categories
Answer: Identity needsAnswer
Q86: According to concept of moral laxity, workers will often behave unethically because
Answer: other issues seem more important at the timeAnswer
Q87: According to Edwin Flippo, the first and immediate product of job analysis is___
Answer: the job descriptionAnswer
Q88: According to EEO law, it is legal to ask job applicants if they have ever received workers’ compensation
Answer: Wrong – FalseAnswer
Q89: According to EEO laws, it is always illegal to recruit applicants with gender-specific ads, but using word-of-mouth to spread information about job opportunities is legal in all situations
Answer: Wrong – FalseAnswer
Q90: According to Henry Mintzberg, there are___modes based upon formality in strategic management
Answer: 3Answer
Q91: According to Henry Mintzberg, very large firms typically use the___mode of strategic management
Answer: PlanningAnswer
Q92: According to Herzbergs theory, all the following are motivating agents except
Answer: SalaryAnswer
Q93: According to Jacoby (1999), one reason why many people think careers have changed more than they really have is
Answer: They tend to mistake cyclical economic changes for lasting onesAnswer
Q94: According to James P. Lewis, which of the following is not provided by the framework of a Work Breakdown structure
Answer: Network diagram, illustrating task dependencies, can be constructedAnswer
Q95: According to John R. Adams Ph.D., there are five sources of power that people have: legitimate, coercive, reward, expert and referent. If the team knows that the project manager who is managing the project is reporting straight up to the President, what type of power is most prevalent
Answer: ReferentAnswer
Q96: According to Kohlberg”s model of moral development, people at the___make decisions that are based on selfish reasons
Answer: preconventional levelAnswer
Q97: According to Kurt Lewin, all of the following should occur in the moving stage of organizational change EXCEPT___
Answer: mobilizing commitmentAnswer
Q98: According to Kurt Lewin, in order for a change to occur, which stage must first take place
Answer: unfreezingAnswer
Q99: According to Kurt Lewin, in order for organizational change to occur, which stage must occur first
Answer: unfreezingAnswer
Q100: According to Lewin’s change process, unfreezing involves developing new behaviors, values, and attitudes through organizational development methods such as team building
Answer: Wrong – FalseAnswer
