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Q.1 You are approached by a quality circle group leader to help him understand the seven quality tools and how to use them in solving a process problem his team is working on. Discuss how you would help him by explain in brief each tool, their importance and use with relevant examples. (10 Marks)
Q2. Maxx Industry wants to implement Total Quality Management (TQM) in its organization. Discuss the principles of TQM and the points that Maxx needs to consider while implementing TQM. Give relevant examples. (10 Marks)
Q3. Acceptance sampling is the process of accepting or rejecting a lot based on a sample drawn from a lot after evaluating it on predefined parameters.
a) Discuss the acceptance sampling procedures and the reasons for acceptance sampling. (5 Marks)
b) Explain the four parameters of an OC curve with examples. (5 Marks)
