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Soft Skill for Managers nmims solution
“Clothes and manners do not make the man, but, when he is made, they greatly improve his appearance.” ~Harriet Ward Beecher.
Q1. What do you mean by the statement? Explain the things to keep in mind when trying to look the part you want.
Q2. Your body language makes up 55% of your total communication. No matter what words we use, our body language is what determines if we come off as confident. So how do you get a confident body language?
Q3. Case Study
Barbara is an experienced manager in her company. She has recently been promoted. One of her new responsibilities includes making a quarterly progress report to her division of 100 employees. Barbara is very nervous speaking in front of people. She is even not confident to handle questions of the audience.
a. What can be done to overcome Barbara’s Stage Fear? (5 Marks)
b. How should Barbara handle questions of the audience? (5 Marks)