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Section A
Q1. Attempt any 15 (15X2=30)
1. g———— are social inventions for accomplishing goals through group effortsh
a. Management
b. Organization
c. Leadership
d. Behavior
2. Process or administrative theory of organization is being given by
a. Elton Mayo
b. Henry Fayol
c. F.W. Taylor
d. Max Weber
3. Who proposed gbureaucratic structureh is suitable for all organization
a. Elton Mayo b. Henry Fayol c. F.W. Taylor d. Max Weber
4. The ________ leadership style is an expression of the leaderfs trust in the abilities of his subordinates.
a. Participative
b. Delegative
c. Authoritarian
d. All of the above
5. Todayfs organization are
a. Open system b. Closed system c. Open as well as closed d. None of these
6. A study of human behaviour in organizational settings is
a. Individual behaviour b. Group behaviour c. Organizational behaviour d. None of these
7. S-O-B-A Model combines two models namely S-R Model and ____________Model
a. Human being
b. Reponse
c. Stimuli
d. Drive
8. The percentage of employees who work more than 50 hours per week has risen by ___________ over the past twenty years.
a. 25%
b. 40%
c. 30%
d. 37.5%
9. Communication begins with
a. encoding
b. idea origination
c. decoding
d. channel selection
10. Functional mangers are responsible
a. for a single area of activity
b. to the upper level of management and staff
c. for complex organizational sub-units
d. for obtaining copyrights and patents for newely developed processes and equipment
11. ______________________embodies a team concept , is based on the
principle of mutual contribution by employer and employees
a. Autocratic model
b. Custodial model
c. supportive model
d. Collegial model
12. Studying the future and arranging the means for dealing with it is part of the process of
a. Organising
b. commanding
c. controlling
d. planning
13. The unintentional biasing of research outcomes due to the possibility that simply paying attention to the experimental subjects causes their behaviour to change is known as the
a. Mayo effect
b. Cause and effect
c. Hawthorne effect
d. Law and effect
14. Organization Behavior is
a. An interdisciplinary approach
b. A humanistic approach
c. Total system approach
d. All of these
15. —————- is gthe reactions of individuals to new or threatening factors in their work environmentsh
a. Attitude
b. Stress
c. Dissonance
d. Disappointment
16. Behaviour, power, and conflict are central areas of study for _____________.
a. sociologist
b. Anthropologists
c. Social psychologists
d. Operations analysts
17. Sathish has a low absenteeism rate. He takes responsibility for his health
and has good health habits. He is likely to have a(an):
a. Internal locus of control
b. External locus of control
c. Core locus of control
d. High emotional stability level
SECTION .B
Q2. Attempt any 10 (10X3=30)
1. Explain in brief any 3 :-
a) Rumors b) Transformational Leadership c) Quality of work life d) Delphi Technique .
2. Define Organization Behaviour?
3. Differentiate between leader and manger ?
4. Define Stress, Attitude, and Perception
5. What is meant by values?
6. Write notes on a. Organizational culture b. Emerging trends in OB ?
7. g Motivation is the core of management g. Write your views
8. How power and politics affect organization?
9. Explain the Factor influencing the group behavior?
10. What do you mean by organizational structure? Give Example
11. What are the causes of conflict at the workplace? How shall you manage such conflicts?
12.What is Organization Development? Describe the steps involved in the organizational development process?
SECTION .C
Q3. Attempt any 2 (10X2=20)
1. Define Organizational behaviour? What are the challenges before OB?
2. What is stress Management? Which are the reasons for stress in an organization?
3.Identify the five primary conflicthandling intentions, giving the title of each and the cooperative and assertiveness dimensions of each in details ?
4. What do you mean by the term Transaction Analysis? Explain three types of ego states of a person?
Q3. Attempt any 1 (20X1=20)
CASE: 1
Ajay, 23 year old, fresh MBA with HR, starts his career has a junior HR executive at Raj Manufacturing House. His boss is a simple B.Com. Degree holder with 4 years of handy experience. He does not like Ajayfs joining the company and therefore tortures him by different ways. He wants Ajay to resign so he almost harasses him by playing politics in background. Ajay comes to know about this.
1. If you were a friend, what advice would you give him?
2. What do you think is the reason for the bossf negative behavior?
CASE: 2
Organizational learning and learning within organizations through four short film clips. The film clips discuss the need to let people make mistakes and learn from these errors and the need to have a culture that permits mistakes, especially when the organization seeks to empower employees. Employees who take necessary risks are bound to make mistakes sometimes ] what is important is that they do not make the same mistake again. Learning is the process of acquiring knowledge through experience which leads to an enduring change in behaviour. Ultimately, that behaviour should manifest in better organizational decision making, improved productivity, better performance etc. An organisation which encourages and facilitates the learning and development of people at all levels of the organisation, values the learning and simultaneously transforms itself, is deemed a learning organization.
1. How does the organization and its employees meet this challenge ?
2. How do employees learn by trial and error ?