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Total Pages = 57
Format – DOCX
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TABLE OF CONTENTS
CERTIFICATES Page 3
ACKNOWLEDGEMENT Page 4
Chapter 1 INTRODUCTION Page 5
Tourism industry in India is on an extraordinary blast right now. India can possibly turn into a noteworthy worldwide visitor goal and Indian tourism industry is abusing this possibility to the handle. Travel and tourism industry is the second most astounding remote trade worker for India, and the administration has given travel and tourism associations send out house status….
Chapter 2 THEORETICAL FRAMEWORK Page 15
The tourism industry is broadly people centric. The work starting from destination enquiry, selection, booking, ticketing, etc. everything has a human touch to it. Even now people providing such service sit with their customer to make them decide on their spots. Now, with the advent of modern technologies some jobs such as ticketing & hotel reservations are done through internet and the industry is progressing towards medium contact…. contd…
Chapter 3 OBJECTIVE AND SCOPE Page 29
Chapter 4 METHODOLOGIES Page 31
Chapter 5 DATA COLLECTED Page 34
Chapter 6 DATA ANALYSIS Page 43
Chapter 7 FINDINGS Page 46
Chapter 8 RECOMMENDATIONS Page 48
Chapter 9 CONCLUSION Page 50
BIBLIOGRAPHY Page 52
APPENDICES Page 54
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