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Q1: Generally, people who possess expert power are not promoted up the hierarchy of authority so their informal power always remains informal

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Answer: Wrong – False

Q2: Getting help from a mentor and role negotiation are problem-focused coping strategies

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Answer: Correct – True

Q3: Giving employees a bonus or interesting work to do after they have done a good job is an example of

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Answer: Positive reinforcement

Q4: Good research questions are

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Answer: feasible, clear, significant, and ethical

Q5: Government taxes on goods or services entering a country and primarily serve to raise prices on imports are also know as

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Answer: tariffs

Q6: Green marketing is an example of which type of ecologically responsible initiative

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Answer: Sustainable development

Q7: Group cohesiveness affects group performance and effectiveness

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Answer: Correct – True

Q8: Group function is the work that a group contributes to the accomplishment of organizational goals

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Answer: Correct – True

Q9: Group ___is the shared belief group members have about the ability of the group to achieve its goals and objectives

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Answer: Efficacy

Q10: How long does it take to go through a PLC

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Answer: No set time

Q11: Idea generation is the___stage of the new – product strategy development program

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Answer: 2nd

Q12: Identifying the prospect’s role in the buying centre would be typically done in which stage of the personal selling process

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Answer: Preapproach

Q13: If a company chooses to employ its own sales force, the three organizational structures it may use are

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Answer: geography, customer, and product

Q14: If a multiple-baseline design is used to study the effects of a treatment on the academic achievement of four students, the researcher should

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Answer: begin the intervention at a different time for each student

Q15: If a person who viewed mowing the grass once a week as a chore begins to study the growth of the grass and experiments with fertilizing and cutting the grass at different heights, they are using which of the following

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Answer: Complex mental model

Q16: If a researcher interviews a principal about the characteristics of the district superintendent, the principal is a(n)

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Answer: informant

Q17: If a researcher rejects a null hypothesis, the researcher either

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Answer: is correct, or made a Type I error

Q18: If a researcher selected five schools at random and then interviewed each of the teachers in those five schools, the researcher used

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Answer: cluster random sampling

Q19: If a researcher studies fourth-grade students to determine the effects of rewarding good behavior on subsequent behavior, which of the following is least likely to be an extraneous variable

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Answer: student grade level

Q20: If a researcher uses a tape of legend from a Tribal elder as a source of data, he is using a data source known as a(n)

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Answer: oral statement

Q21: If a researcher wanted to control against instrumentation threats which of the following will not help

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Answer: obtain more information on subjects

Q22: If a researcher wishes to obtain content-related evidence of validity, a common way to do this is to

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Answer: have an individual who knows enough about what is to be measured review the content and format of the instrument and judge whether it is appropriate

Q23: If a variable varies only in kind but not in degree or amount, this is called a categorical variable

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Answer: Correct – True

Q24: If an instrument produces varying results for the same individual, then there is no way to determine what score is the best indicator of the characteristics of the individual

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Answer: Correct – True

Q25: If an outcome has a positive valence, an employee prefers having the outcome to not having it

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Answer: Correct – True

Q26: If Eta is larger than r,

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Answer: r understates the relationship

Q27: If inferential statistics are obtained, it should be

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Answer: after assessing importance

Q28: If services can’t be held, touched, or seen before the purchase decision then that is called

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Answer: intangibility

Q29: If some of the results in a research study are different from the others, it is okay to delete the different ones

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Answer: Wrong – False

Q30: If the nature of the instrument or scoring procedure changes in some way or another, which type of threat is this

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Answer: instrument decay

Q31: If the variable “hours spent in study” is positively correlated with the variable “score on the test,” we can be certain that

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Answer: the students that study the most typically get the highest test scores

Q32: If the variable “hours spent in study” is positively correlated with the variable “score on the test,” we can be certain that the score on the test can be perfectly predicted from the hours spent in study

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Answer: Wrong – False

Q33: If there is a strong curvilinear relationship between two quantitative variables, Pearson’s correlation coefficient will

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Answer: underestimate this relationship

Q34: If, after buying a product, the customer is anxious about the choice s/he made, this is called

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Answer: Cognitive dissonance

Q35: In a cohort study, the same sample of individuals is surveyed at different times over the course of the survey

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Answer: Wrong – False

Q36: In a normal distribution, 95% of the scores are within + or –

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Answer: two standard deviations of the mean

Q37: In a rapidly growing organization, the CEO would be likely to ___

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Answer: Create a new level in the hierarchy

Q38: In a report, a description of the results of data analysis is presented, along with a discussion by the researcher of what the findings of the study imply for overall knowledge and current practice

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Answer: Correct – True

Q39: In a trend study, different samples from a population whose members change are surveyed at different points in time

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Answer: Correct – True

Q40: In an environment where jobs have been designed according to the principles of scientific management, workers may feel they have lost control over their work behaviors

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Answer: Correct – True

Q41: In any study, what are the three important ethical questions to ask about harm

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Answer: Could people be harmed (physically or psychologically) during the study? Should the study be conducted another way to find out what the researcher wants to know? Is the information that may be obtained from this study so important that it warrants possible harm to the participants

Q42: In causal-comparative research, investigators attempt to determine

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Answer: the causes or consequences of differences that already exist between or among groups of individuals

Q43: In content analysis, a theme is

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Answer: a grouping of codes

Q44: In economic terms, market segmentation is relating the organization actions (supply) to

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Answer: Customer needs

Q45: In ethnographic research, hypotheses

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Answer: may emerge as the study progresses

Q46: In marketing experiments, the independent variables are often

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Answer: one or more of the marketing mix variables.

Q47: In matching designs, participants in two or more groups are matched using

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Answer: an extraneous variable

Q48: In most studies, the most difficult threat to control is

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Answer: mortality

Q49: In order for a question to qualify as a research question the researcher must be able to

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Answer: make observations and then analyze these to find an answer

Q50: In order for a question to qualify as a research question, the researcher must be able to propose several answers to the question that are equally acceptable

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Answer: Wrong – False

Q51: In order to encourage members to adopt certain terminal and instrumental values and behave in certain ways as they pursue their goals, the organization develops specific ___

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Answer: Norms

Q52: In qualitative research, differences among types of purposive sample have to do with

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Answer: all of these—A) representativeness.B) timing during the study.C) individual variability.

Q53: In qualitative research, reliability and validity are

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Answer: largely a matter of judgment

Q54: In recent years, organizational ethics have taken a back seat to other organizational challenges

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Answer: Wrong – False

Q55: In some cases, continuous reinforcement involves constant monitoring and consumes a great amount of a supervisor’s time

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Answer: Correct – True

Q56: In the A-B-C-B design, the “C” condition refers to a variation of the intervention in the “B” condition. The intervention is changed during the “C” phase, typically to control for any extra attention the subject may have received during the “B” phase

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Answer: Correct – True

Q57: In the A-B-C-B, design the “C” refers to

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Answer: a variation of the intervention

Q58: In the automotive industry, the person who is responsible for translating customer requirements into actual orders and arranges delivery dates is the car maker

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Answer: supply chain manager

Q59: In the controlling process, if it’s determined that organizational goals are being met, then managers do not need to take any action

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Answer: Wrong – False

Q60: In the data analysis section the researcher discusses which of the following

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Answer: how the data will be collected

Q61: In the hierarchy of needs,___is at the top and are the last needs that will be met

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Answer: self-actualization

Q62: In the justification section, the researcher makes clear the findings of the research

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Answer: Wrong – False

Q63: In the last twenty years, the demographic makeup of employees entering the work force and advancing to higher-level positions in organizations has been changing rapidly

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Answer: Correct – True

Q64: In the marketing research process the 1st step is to define the problem followed by

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Answer: developing the research design

Q65: In the new millennium, the implementation phase of the strategic marketing process has emerged as the key factor to

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Answer: success

Q66: In the prepurchase stage,___is more helpful than personal selling because it informs the potential customer of the existence of the product and the seller

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Answer: advertising

Q67: In the service industry charges, fees, fares or rates are all

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Answer: price

Q68: In the stage of ___, one party decides how to react to or deal with a party that it sees as the source of conflict. Also, the parties may try to hurt each other and thwart each others’ goals

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Answer: Manifest conflict

Q69: In the strategic marketing process, once you get results you go into the

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Answer: control phase

Q70: In the workplace, the display of pornographic pictures and the use of lewd comments can be interpreted as evidence of hostile work-environment sexual harassment

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Answer: Correct – True

Q71: In very favorable situations, task-oriented leaders, realizing that the group will achieve its goals because the situation is so good, can focus on their second priority-good interpersonal relations-because they know the job will get done

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Answer: Correct – True

Q72: In which approach to qualitative research do the researchers intend to generate a theory that is based on data systematically gathered and analyzed

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Answer: grounded theory

Q73: In which competitive market are sellers sensitive to each other’s prices

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Answer: Oligopoly

Q74: In which of the following roles is the researcher a covert observer

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Answer: complete participant

Q75: In which of the following ways does self-efficacy affect learning

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Answer: It influences the activities and goals that individuals set for themselves.

Q76: In which section of a research proposal must researchers make clear why this particular subject is important to investigate

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Answer: justification of the study

Q77: In which section of a research proposal must researchers state the particular question to be investigated

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Answer: research question

Q78: In which type of competition market is there very little advertising

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Answer: pure monopoly

Q79: In which type of competitive market does the market set the price

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Answer: pure competition

Q80: Income, education, and gender are examples of

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Answer: demographics.

Q81: Independently owned distribution firms that take title to goods are

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Answer: merchant wholesalers

Q82: Independently owned firms that take title to the merchandise they handle are called

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Answer: merchant wholesalers

Q83: Individual differences may be grouped into two categories: differences in knowledge and differences in ability

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Answer: Wrong – False

Q84: Individuals who make above-average contributions to the group are given ___credit, which is the freedom to violate group norms without being punished

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Answer: Idiosyncrasy

Q85: Individuals who possess the traits associated with effective leadership (e.g. intelligence, dominance, self-confidence) are more likely to become effective leaders than those who do not possess these traits

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Answer: Correct – True

Q86: Individuals within an organization may be inclined to resist change because of which of the following

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Answer: All of the above

Q87: Informal session with groups of 6 to 10 people directed by discussion leader to lead the group is called a(n)

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Answer: focus group

Q88: Instead of focusing on business processes, the managers of a reengineered organization focus on an organization’s functions

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Answer: Wrong – False

Q89: Instrument decay is when administration or scoring of observations during a study changes over time

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Answer: Correct – True

Q90: Intermediaries make the flow of products from producers to buyers possible by performing three basic functions

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Answer: transactional, logistical, and facilitating

Q91: Intermediaries outside Western Europe and North America tend to be

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Answer: small

Q92: Internal attribution assigns the cause of behavior to characteristics such as

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Answer: Ability, personality, motivation

Q93: Internal criticism pertains to the accuracy or truthfulness of information in a document

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Answer: Correct – True

Q94: Internal secondary data sources include

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Answer: all of the above

Q95: Internal validity refers to the extent to which the results obtained with a sample apply to the population

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Answer: Wrong – False

Q96: Interpretations of reality vary among individuals because what is seen depends on who is doing the looking

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Answer: Correct – True

Q97: Intrinsic work values are related to the consequences of work

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Answer: Wrong – False

Q98: Intrinsically motivated employees often remark that their work gives them a sense of accomplishment and achievement or that they are doing something worthwhile

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Answer: Correct – True

Q99: Inventions or innovations from applied science or engineering research is called: A. Ecology B. Biotechnology C. Electronics D. Deregulation

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Answer: Technology

Q100: Involving a group of fifth-graders in a research study that may harm them psychologically without informing them of this fact is considered an unethical practice

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Answer: Correct – True