Online MCQ Business Communication Assignment
Online MCQ Business Communication Assignment for your amity mba bba courses, ignou mba, imt cdl, smu and upes management program. This is important online mcq question answer for various distance learning program.
Q1: Line graphs
Answer: show trends over time.Answer
Q2: To compare the monthly sales figures for three different divisions of your organisation over a period of six months, it would be most effective to use
Answer: a bar chart.Answer
Q3: Excessive use of graphics will distract the audience from your message
Answer: True – CorrectAnswer
Q4: The context of the presentation has an effect on the preparation and delivery of the material
Answer: True – CorrectAnswer
Q5: The PREP formula for an impromptu speech stands for main point, reason, example, restating main point
Answer: True – CorrectAnswer
Q6: Palm cards should contain the main points as well as some supporting points in a presentation
Answer: True – CorrectAnswer
Q7: A briefing is usually less effective if it invites audience participation because it should be brief
Answer: Wrong – FalseAnswer
Q8: Once the proposal is defined, the presentation should be developed with the audience’s understanding of the message in mind
Answer: Wrong – FalseAnswer
Q9: An anecdote is a summary of main ideas
Answer: Wrong – FalseAnswer
Q10: When performing a prepared speech, a speaker should not be prepared to answer questions
Answer: Wrong – FalseAnswer
Q11: The lowest point of attention in a 40-minute presentation is after 10 minutes
Answer: Wrong – FalseAnswer
Q12: A speech that is delivered unprepared and is unexpected is
Answer: an extemporaneous speech.Answer
Q13: Which one of the following is not a strategy to use in the introduction
Answer: Offering a recommendation.Answer
Q14: Nervous energy during a presentation
Answer: can be positive.Answer
Q15: Which of the following techniques for enlivening a presentation is intended to arouse audience interest
Answer: Relating an experience.Answer
Q16: When preparing for a presentation, the presenter should rehearse their speech aloud to ensure that
Answer: the speech has a clear and simple structure that is easy to follow.Answer
Q17: Alex, a computer technician, has been invited to speak to a group of senior primary school children about how a computer works. In using visual aids within his presentation, Alex should
Answer: avoid overusing animation.Answer
use relevant clip art or visuals to maintain and attract audience interest.
maintain consistency throughout the presentation.—all of these.
Q18: A step-by-step outline in an oral presentation is an example of which type of logical pattern
Answer: Chronological orderAnswer
Q19: In a team briefing, which of the following is a good strategy
Answer: Allocate a section of the presentation to each member of the team.Answer
Q20: Which of the following is not a principle that underpins the use of technology in a presentation
Answer: Technology must dominate the presentation.Answer
Q21: Monroe’s activated sequence comprises which steps of a persuasive presentation
Answer: Attention, need, satisfaction, visualisation, and actionAnswer
Q22: When responding to a difficult question, you should
Answer: take time to reflect on the question, and be assertive, polite, and honest in your response.Answer
Q23: A dominant member of the audience makes repeated statements about their own work in response to your discussion. How can you best deal with this
Answer: Draw the rest of the audience in to the discussion, without dismissing the audience member’s views.Answer
Q24: A topic sentence only occurs at the beginning of a sentence
Answer: Wrong – FalseAnswer
Q25: Concrete language refers to the use of one precise, specific word rather than a few general words to describe something
Answer: True – CorrectAnswer
Q26: In the active voice, the subject of the sentence is placed after the action
Answer: Wrong – FalseAnswer
Q27: The ‘you’ approach is a writing style that speaks personally to the reader
Answer: True – CorrectAnswer
Q28: To place emphasis on difference, such as race or gender, is derogatory labelling
Answer: Wrong – FalseAnswer
Q29: Parallelism connects different ideas of similar importance in a consistent form
Answer: Wrong – FalseAnswer
Q30: Paragraphs in the concluding section may include a statement of the subject and the intention as well as background information
Answer: Wrong – FalseAnswer
Q31: Qualifiers can be used without limitation in work-based writing
Answer: Wrong – FalseAnswer
Q32: A paragraph is a clustering of sentences built around a few main points
Answer: Wrong – FalseAnswer
Q33: The main purpose of editing is to ensure that spelling and punctuation is correct
Answer: Wrong – FalseAnswer
Q34: Work-based writing should use plain English to convey messages because
Answer: Using plain English ensures that information is created and written from the receiver’s viewpoint.Answer
Q35: An appeal based on character, expertise and credibility is referred to as
Answer: ethos.Answer
Q36: After Anne was called up to the head office and told she was on notice for being late again, she said, ‘That Dianna is so typical, she’s just like all bosses.’ This comment can be described as
Answer: stereotyping.Answer
Q37: A sentence that has two main clauses that can stand independently is a
Answer: compound sentence.Answer
Q38: Gunning’s Fog Index is a mathematical formula designed to test
Answer: readability.Answer
Q39: ‘Leave the television on Channel 2’, is an example of
Answer: an imperative tone.Answer
Q40: Words that have been so overused that they have lost their impact are known as
Answer: clich.Answer
Q41: The following bullet points would be improved by which form of language? It is important that you: You can learn the fire-safety drill The fire-hydrant’s location Using the fire-hydrant
Answer: ParallelAnswer
Q42: If the audience is already informed, the most appropriate order of information in a work-based document would be
Answer: direct order of information.Answer
Q43: The acronym HATS, which refers to a useful way to approach the design of any document, refers to
Answer: headings; access; typography; and spacing.Answer
Q44: Using inclusive language and language that is preferred by a minority group addresses which discriminatory communication technique
Answer: Invisibility.Answer
Q45: The use of passive voice in business writing is appropriate in which of the following circumstances
Answer: When a more diplomatic tone is required.Answer
Q46: Both emotional and authority appeals relate to the conscious part of the mind
Answer: Wrong – FalseAnswer
Q47: The modified block layout places each part of the letter against the left margin
Answer: Wrong – FalseAnswer
Q48: Transmittal emails are cover notes that accompany more formal or lengthy messages
Answer: True – CorrectAnswer
Q49: An announcement memo offers information followed by the details and action to be taken
Answer: True – CorrectAnswer
Q50: A letter of inquiry seeks a specific action
Answer: Wrong – FalseAnswer
Q51: Persuasive letters are written to influence the reader to change an attitude or behave in a certain way
Answer: True – CorrectAnswer
Q52: When delivering bad news the writer must aim to create and maintain goodwill
Answer: True – CorrectAnswer
Q53: A business letter has more presence than an email
Answer: True – CorrectAnswer
Q54: The tone of an email message does not need to be adapted when sending messages to organisations or individuals in other cultures
Answer: Wrong – FalseAnswer
Q55: The AIDA formula for writing persuasive messages contains the following steps
Answer: attention; interest; desire; and action.Answer
Q56: Suggestions of security, safety, trust and prestige are
Answer: appeals to authority.Answer
Q57: The four aspects of effective business writing style are
Answer: organisation; emphasis; clarity; and forthrightness.Answer
Q58: When writing a good news or neutral letter, you should use the
Answer: direct order of information.Answer
Q59: The writing strategy for a bad news letter conforms to the following pattern of organisation
Answer: a buffer; an explanation; the bad news; and a positive close.Answer
Q60: The six types of memo are
Answer: instruction; request; announcement; transmittal; confirmation; and authorisation.Answer
Q61: A monthly report on occupational health and safety incidents on your workplace site would be which type of report
Answer: A periodic report.Answer
Q62: ‘Yours sincerely’
Answer: is a complimentary close in a business letter, and matches a formal salutation ‘Dear Nora’.Answer
Q63: Your work for a multinational organisation involves travel and long hours working on your laptop. In January you notice a slight pain in your arm. By May the pain has increased so much that it wakes you at night. Your doctor diagnoses repetitive strain injury from overuse of your laptop. Which type of document should you give your employer
Answer: An accident report.Answer
Q64: The routine order of information in short reports
Answer: Is suited to a reader who needs to make decisions based on information contained within the report.Answer
Q65: Which is not one of the advantages of sending a memo
Answer: It can replace personal interaction.Answer
Q66: The DRAFS e-mail management system refers to
Answer: delete; reply; act; forward; and save.Answer
Q67: You need to provide guidance to your work team on how to use a new database that will become operational next week. Which of the following would be the most suitable email type to convey the instructions
Answer: Instruction email.Answer
Q68: Part of the role of an informational report is to analyse and persuade
Answer: Wrong – FalseAnswer
Q69: The appendix contains useful information that should also appear in the body of the report
Answer: Wrong – FalseAnswer
Q70: Recommendations are proposals for actions based on the findings
Answer: True – CorrectAnswer
Q71: Graphics can be used to emphasise findings
Answer: True – CorrectAnswer
Q72: A list of figures is an essential part of the front matter of a report
Answer: Wrong – FalseAnswer
Q73: The preferences of the reader influence the content, structure and language of a report
Answer: True – CorrectAnswer
Q74: Cause to effect is one way of ordering information in a report
Answer: True – CorrectAnswer
Q75: The terms of reference are included within a letter of transmittal
Answer: Wrong – FalseAnswer
Q76: Placing information that is supportive but not central to your argument in an appendix is appropriate during the final stage of editing a long report
Answer: True – CorrectAnswer
Q77: The seven steps of planning associated with writing a long report must be completed by the time the document is at the first draft stage
Answer: Wrong – FalseAnswer
Q78: Which of the following is a list that captures the reader’s needs of a report
Answer: Information and evidence, analysis, conclusions and recommendations.Answer
Q79: You have been asked to provide a report on the opportunities available to your company if it was to expand into another geographical market. What type of report would this be
Answer: An analytical report.Answer
Q80: For a reader outside the area of expertise, use
Answer: the indirect sequence of information.Answer
Q81: Report writing style should
Answer: avoid emotional language.Answer
Q82: The part of the report that presents the findings and information that are analysed and discussed is the
Answer: body or centre section.Answer
Q83: An executive summary
Answer: Briefly states the purpose of the report, identifies the scope, methods used, findings and conclusions of the report.Answer
Q84: The direct sequence of information
Answer: emphasises the conclusions and findings close to the beginning of the document.Answer
Q85: Why do long formal business reports have separate sections for conclusions and recommendations
Answer: The purpose of the conclusion is to summarise the findings, or analysis, of the issue or problem discussed in the report whereas the purpose of the recommendations is to look to the future, and propose the actions, or a plan of action, resulting from the findings.Answer
Q86: The type of edit that focuses on reviewing the ideas that are expressed is
Answer: the language edit.Answer
Q87: The formal statement advising that the report has been completed within the terms of reference and by the due date is called
Answer: Purpose, scope, methodology, and terms of reference.Answer
Q88: Which of the following is not a step when compiling a long report
Answer: Interpreting data based on your opinion.Answer
Q89: Successful organisational websites are developed around target audience needs
Answer: Wrong – FalseAnswer
Q90: Search engine optimisation (SEO) is the process of directing more visitors towards a website or web page
Answer: True – CorrectAnswer
Q91: Web users are more likely to read extended blocks of text line-by-line
Answer: Wrong – FalseAnswer
Q92: When writing effectively for the web, you should normally limit a sentence to one idea, and no more than 20 words
Answer: True – CorrectAnswer
Q93: Design is as important as content when writing for the web
Answer: Wrong – FalseAnswer
Q94: Good web writing should separate content and design, so that they can be altered independently of each other
Answer: True – CorrectAnswer
Q95: An engaging blog focuses on the interests of the audience rather than the organisation
Answer: True – CorrectAnswer
Q96: You can link to, and use, any other information and graphic you desire, when writing a blog
Answer: Wrong – FalseAnswer
Q97: The ‘inverted pyramid’ style of writing starts with the most important facts or conclusions, and ends with the least important information
Answer: True – CorrectAnswer
Q98: Which of the following should not be a function of an organisation’s website
Answer: Providing a one-way means of communicating with customers, with no opportunity for feedback.Answer
Q99: A photograph that is linked to another site or image is a
Answer: hypertext.Answer
Q100: The Mosaic form of web design refers to
Answer: Non-linear design that facilitates navigation around and between websites.Answer
