Training and Development mcq set 2

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MCQ of Training and Development Set 2

QN51: Which of the following is a benefit of employee training?

  • A. Improves morale
  • B. Helps people identify with organisational goals
  • C. Provides a good climate for learning, growth and co – ordination
  • D. None of the above
Answer

Answer B. Helps people identify with organisational goals

QN52: Choose which of the following is a benefit to the individual while receiving training?

  • A. Creates an appropriate climate for growth, communication
  • B. Aids in increasing productivity and/ or quality of work
  • C. Satisfies a personal needs of the trainer
  • D. None of the above
Answer

Answer C. Satisfies a personal needs of the trainer

QN53: Which of this is a step in training process?

  • A. KSA deficiency
  • B. Provide proper feedback
  • C. Obstacles in the system
  • D. Use of evaluation models
Answer

Answer D. Use of evaluation models

QN54: Which of the following is a method used in group or organisational training needs assessment?

  • A. Consideration of current and projected changes
  • B. Rating scales
  • C. Interviews
  • D. Questionnaires
Answer

Answer A. Consideration of current and projected changes

QN55: ___seeks to examine the goals of the organisation and the trends that are likely to affect these goals.

  • A. Organisational Support
  • B. Organisational analysis
  • C. Person analysis
  • D. Key skill abilities analysis
Answer

Answer B. Organisational analysis

QN56: Which of these is the benefit of needs assessment?

  • A. Assessment makes training department more accountable
  • B. Higher training costs
  • C. Loss of business
  • D. Increased overtime working
Answer

Answer A. Assessment makes training department more accountable

QN57: Which of these is an off – the – job training method?

  • A. Television
  • B. Job rotation
  • C. Orientation training
  • D. Coaching
Answer

Answer A. Television

QN58: In his contribution to understanding learning and learning outcomes, Gagne produced six types of learning related to human performance which he called capabilities, but which of the following is correct?

  • A. All of the below
  • B. Motor Skills
  • C. Basic learning
  • D. Cognitive strategies
Answer

Answer A. All of the below

QN59: Anderson’s theory of skill development distinguishes between declarative and procedural knowledge. Procedural knowledge refers to knowing how to do something, but what is declarative knowledge?

  • A. Factual knowledge about a task
  • B. Automatic task processing
  • C. Muscle memory
  • D. Associative knowledge of the task
Answer

Answer A. Factual knowledge about a task

QN60: Transfer of learning to the workplace needs to be made for the training programme to have been successful. Which of the following can hinder this process?

  • A. All of the below
  • B. Lack of managerial support
  • C. Ridicule from colleagues
  • D. Low self-efficacy
Answer

Answer A. All of the below

QN61: One of the major changes in recent years has been the advance of technology and this is evident in training. A CIPD (2008) survey reported nearly 60% of surveyed organisations were already using e-learning which could be described as learning supported by the use of computing technology. The survey also found:

  • A. it cannot usefully be blended with other training methods
  • B. it is not as effective as traditional training methods
  • C. it is most often used to complement other forms of learning and development
  • D. none of the above
Answer

Answer C. it is most often used to complement other forms of learning and development.

QN62: Organisations develop through training and development which bring benefits to Employees as well as the organisations. Which of the following would not be regarded as a common feature that would result from training in today’s modern workplace?

  • A. Same job for life
  • B. Be able to move more easily between jobs and other organisations
  • C. Improve chances of promotion
  • D. Develop a range of transferable skills
Answer

Answer A. Same job for life

QN63: Training needs analysis can take place at organisational, task, and person levels. At the organisational level, it broadly examines what are the organisation’s strategic plans and where is training and development needed to fit into the planning. Organisational training needs generally occur when:

  • A. There is some kind of barrier hindering the achievement of organisational aims and objectives which is best removed by training
  • B. Information technology systems need upgrading
  • C. Other competing organisations are conducting extensive training programmes
  • D. Government provides additional funding
Answer

Answer A. There is some kind of barrier hindering the achievement of organisational aims and objectives which is best removed by training.

QN64: The first phase of a training programme is a training needs analysis. What does this aim to do?

  • A. Establish the training resources required
  • B. Produce selection criteria
  • C. Identify the training objectives
  • D. All of the above
Answer

Answer C. Identify the training objectives

QN65: There is no one theory of learning that can be applied to any training programme. The social learning theory has been used successfully in many settings and can be broken down into component parts involving observation, practise, and feedback. Bandura found that various factors also enhanced training such as:

  • A. All of the below
  • B. Models being the same race and gender as the trainee
  • C. Models perceived to be friendly and helpful
  • D. High status models
Answer

Answer A. All of the below.

QN66: Evaluation forms the final stage of the training programme and various models of evaluation have been produced to meet this aspect. Whose model has the four levels of Reaction, Learning, Behaviour, and Results?

  • A. Kirkpatrick
  • B. Goldstein
  • C. Cooper and Robertson
  • D. Alliger and Janak
Answer

Answer A. Kirkpatrick

QN67: When evaluating interventions, organisations often resort to the lowest level of Kirkpatrick’s model and only gather reaction level data. However, reaction level data can be improved by asking trainees:

  • A. How difficult they found the training
  • B. How difficult and useful they found the training
  • C. How useful and enjoyable they found the training
  • D. How much they enjoyed the training
Answer

Answer B. How difficult and useful they found the training.

QN68: In an economic downturn, training budgets are likely to be cut and the case for training needs to be strongly made. Recent research by Anderson (2007) has confirmed previous findings that relatively few organisations perform thorough evaluations. Why could this be?

  • A. A threat of union action
  • B. Training success is obvious and no detailed assessment is required
  • C. Managers do not want to be associated with a training programme that could be assessed as a waste of resources
  • D. None of the above
Answer

Answer C. Managers do not want to be associated with a training programme that could be assessed as a waste of resources

QN69: The concept of communities of practice (CoP) has grown in the past decade and can evolve formally or informally using communication and information technology. What is an appropriate description of a CoP?

  • A. A gathering of experts in a particular field who allow their work to be disseminated over the internet
  • B. Groups of people who interact regularly on issues important to them and share best practice for their mutual benefit
  • C. A workplace based group willing to communicate with others using the internet and intranet
  • D. An individual who is willing to disseminate relevant information to interested parties
Answer

Answer B. Groups of people who interact regularly on issues important to them and share best practice for their mutual benefit

QN70: Training needs assessment is usually related to:

  • A. Organizational performance
  • B. Individual
  • C. Both organizational and individual performance
  • D. None of the above
Answer

Answer C. Both organizational and individual performance

QN71: The social and cultural barrier to TNA can be met by:

  • A. Building organizational trust and confidence
  • B. Assistance of external consultants
  • C. Effective monitoring
  • D. All of the above
Answer

Answer D. All of the above

QN72: When the time is less, which techniques are recommended for TNA:

  • A. Interview
  • B. Work samples
  • C. Focus group
  • D. Test
Answer

Answer C. Focus group

QN73: Areas of improvement like knowledge, skills etc. are identified which needs improvement through:

  • A. Job analysis
  • B. Performance gap analysis
  • C. Monitoring
  • D. Training delivery
Answer

Answer B. Performance gap analysis

QN74: Aptitude-Treatment Interaction refers to which of the following?

  • A. Individuals with higher aptitude learn more quickly
  • B. Different individuals benefit from different types of training methodology
  • C. The interaction between an individual’s ability to perform a task and how they are treated by trainers
  • D. The relationship between trainers’ personality and trainee satisfaction
Answer

Answer B. Different individuals benefit from different types of training methodology

QN75: The best reason for presenting a training program is because:

  • A. it contributes to the organization’s goals and objectives
  • B. it has been highly advertised
  • C. Competitors are using the training
  • D. Concern about federal agency pressure
Answer

Answer A. it contributes to the organization’s goals and objectives

QN76: ___refers to dynamic and analytical understanding of theories, concepts, principles and issues related to the job of the participants and their application to specific situations in the performance of the job or in the social interactions.

  • A. Knowledge
  • B. Skills
  • C. Competencies
  • D. Attitude
Answer

Answer A. Knowledge

QN77: Training Needs Analysis is important because it:

  • A. Determines who should receive training first
  • B. Enables managers to work out the cost of training
  • C. Identifies the training objectives
  • D. Provides a profile of an individual’s training need
Answer

Answer C. Identifies the training objectives

QN78: Which of the following is not included in Gagne’s six types of learning?

  • A. Basic learning
  • B. Affective learning
  • C. Cognitive strategies
  • D. Motor Skills
Answer

Answer B. Affective learning

QN79: According to Kirkpatrick’s model, which of the following is the order in which

  • A. training evaluation should take place?
  • B. Reaction, learning, behaviour, results
  • C. Results, learning, reaction, behaviour
  • D. Learning, behaviour, results, reaction
Answer

Answer A. training evaluation should take place?

QN80: Which of the following should not be included in a training objective?

  • A. The location of where the behaviour should be exhibited
  • B. The conditions under which the behaviour is to be exhibited
  • C. The criterion behaviour
  • D. The standard of performance of the behavior
Answer

Answer C. The criterion behaviour

QN81: Fitts (1962) proposed that skill development occurs in which of the following orders?

  • A. Affective, cognitive, associative, autonomous
  • B. Associative, cognitive, autonomous
  • C. Cognitive, affective, associative, autonomous
  • D. Cognitive, associative, autonomous
Answer

Answer C. Cognitive, affective, associative, autonomous

QN82: Declarative knowledge refers to:

  • A. The ability to explain how to perform a task
  • B. Knowing what is required in order to perform a task
  • C. Factual or explicit knowledge
  • D. Knowing how to do something
Answer

Answer B. Knowing what is required in order to perform a task

QN83: Reaction level data can be improved by asking trainees

  • A. How much they enjoyed the training
  • B. How difficult and useful they found the training
  • C. How useful and enjoyable they found the training
  • D. How difficult they found the training
Answer

Answer A. How much they enjoyed the training

QN84: Which of the following factors did Baldwin and Ford (1988) not identify as

  • A. Important in the transfer of learning to the workplace?
  • B. Financial support (resources, funds for training)
  • C. Work environment (support and opportunities to use)
  • D. Trainee characteristics (ability, personality and motivation)
Answer

Answer A. Important in the transfer of learning to the workplace?

QN85: What are the three main groups of learning outcomes according to Kraiger, Ford and Salas (1993)?

  • A. skill-based, cognitive and affective
  • B. Skill-based, motivational and affective
  • C. Affective, motivational and cognitive
  • D. Motivational, skill-based and cognitive
Answer

Answer C. Affective, motivational and cognitive

QN86: Training needs analysis can take place at organizational, task, and person levels. At the Organizational level, it broadly examines what are the organization’s strategic plans and where is training and development needed to fit into the planning. Organizational training needs generally occur when:

  • A. Government provides additional funding
  • B. Information technology systems need upgrading
  • C. There is some kind of barrier hindering the achievement of organizational aims and objectives which is best removed by training
  • D. Other competing organisations are conducting extensive training programmes
Answer

Answer A. Government provides additional funding.

QN87: Communicating leadership’ is included in

  • A. personal competencies
  • B. interpersonal competencies
  • C. business management
  • D. Both A and C
Answer

Answer D. Both A and C

QN88: The unique characteristics of a learning organization is that the members learn about each other

  • A. it has the capacity to gather new information and use it for improvement
  • B. it focuses on selecting new Employees who love learning and are highly skilled
  • C. Employees are rewarded for submitting creative suggestions and participating in their implementation
  • D. none
Answer

Answer B. it focuses on selecting new Employees who love learning and are highly skilled

QN89: The systems model of training contains three phases:___, training and Development, and evaluation.

  • A. Preparation
  • B. Assessment
  • C. Introduction
  • D. Organizing
Answer

Answer C. Introduction

QN90: In assessing training needs, an examination of production efficiency, labor costs, turnover, and accidents would be part of which training needs analysis?

  • A. Personnel
  • B. Task
  • C. operations
  • D. organizational
Answer

Answer B. Task

QN91: The major difference between training and education is that

  • A. education refers more to acquiring specific skills
  • B. education is more closely related to learning a particular job
  • C. training provides more general knowledge
  • D. training narrows the range of responses while education broadens the range
Answer

Answer D. training narrows the range of responses while education broadens the range.

QN92: As a marketing agent, the CEO of a company is responsible for:

  • A. Promoting the company’s commitment to learning by advocating it in speeches, annual reports, interviews, and other public relations tools
  • B. serving as a role model for learning for the entire company and demonstrating a
  • C. Willingness to learn constantly
  • D. developing new learning programs for the company and providing resources online
Answer

Answer B. serving as a role model for learning for the entire company and demonstrating a

QN93: ___refers to the company’s decisions regarding where to find employees, how to select them, and the desired mix of employee skills and statuses.

  • A. Concentration strategy
  • B. Staffing strategy
  • C. External growth strategy
  • D. Disinvestment strategy
Answer

Answer A. Concentration strategy

QN94: Companies that emphasize innovation and creativity are labeled as___

  • A. clubs
  • B. academies
  • C. fortresses
  • D. baseball teams
Answer

Answer B. academies

QN95: In___, financial and other resources are not available for development so companies tend to rely on hiring talent from the external labor market.

  • A. clubs
  • B. fortresses
  • C. baseball teams
  • D. academies
Answer

Answer D. academies

QN96: Uniqueness refers to:

  • A. The employee potential to improve company effectiveness and efficiency
  • B. The extent to which training and learning is centralized in an organization
  • C. The extent to which Employees are rare and specialized and not highly available in the labor market
  • D. The picture of the future an organization wants to achieve
Answer

Answer D. The picture of the future an organization wants to achieve.

QN97: Job-based Employees are characterized by:

  • A. High value and high uniqueness
  • B. High value and low uniqueness
  • C. Low value and low uniqueness
  • D. low value and high uniqueness
Answer

Answer A. High value and high uniqueness.

QN98: Which of the following positions is characterized by high value and low uniqueness?

  • A. Lab technician
  • B. Scientist
  • C. Secretarial staff
  • D. Legal adviser
Answer

Answer B. Scientist

QN99: Companies adopting the___strategy need to train Employees in job-search skills and to focus on cross-training remaining employees.

  • A. concentration
  • B. disinvestment
  • C. external growth
  • D. internal growth
Answer

Answer D. internal growth

QN100: A (n)___strategy focuses on new market and product development, innovation, and joint ventures.

  • A. disinvestment
  • B. privatization
  • C. external growth
  • D. internal growth
Answer

Answer B. privatization

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