Total Quality Management Set 5

Online MCQ Assignment Answer

This MCQ Assignment Answer is very useful for various management program i.e. Amity distance learning, ignou assignment, smu assignments and imtcdl.

QN1: Not a parameter that defines the concept of Quality

(A): feature of the product

(B): characteristics of product

(C): price of the product

(D): ability to satisfy the customers

Answer

Answer: (C): price of the product

QN2: Aesthetics of a product defines it

(A): Style

(B): serviceablity

(C): performance

(D): long life of the product

Answer

Answer: (B): serviceability

QN3: Concept of durability doesn’t apply to

(A): car

(B): pizza

(C): airconditioner

(D): cloths

Answer

Answer: (B): pizza

QN4: Not an example of accuracy concept as per quality

(A): fuel efficiency of cars

(B): Implementation of Statistical Design of Experiment

(C): features of laptop

(D): specifications of a mobile

Answer

Answer: (B): Implementation of Statistical Design of Experiment

QN5: Defining of product specifications is done under the step of

(A): Do

(B): Check

(C): Plan

(D): Analyze

Answer

Answer: (C): Plan

QN6: Bringing changes in the product specification as per the feed back received from customers is done in

(A): Plan

(B): Act

(C): Check

(D): Analyze

Answer

Answer: (C): Check

QN7: It is not a part of TQM participant

(A): Management of company

(B): Police

(C): Customers

(D): Employees

Answer

Answer: (B): Police

QN8: Not a benefit of TQM

(A): Lower wastage

(B): Satisfaction of all the potential customers

(C): Increased revenue

(D): Optimum utilization of resources

Answer

Answer: (C): Increased revenue

QN9: Not a part of Deming’s concept of Knowledge of variations

(A): Variations are caused due to two main reasons, random and special.

(B): employees should not be blamed for random variations

(C): controlling special variations is not possible

(D): controlling of random variations is possible and is the main cause of quality related problems

Answer

Answer: (C): controlling special variations is not possible

QN10: It is not a part of Deming’s 14 principle of quality management

(A): Shift focus from quantity to quality

(B): encourage on the job training

(C): implement work standards and set minimum targets for achievement

(D): encourage two communication

Answer

Answer: (D): encourage two communication

QN11: Not a part of Juran Quality Triology

(A): Quality planning

(B): Quality control

(C): Quality Issuance

(D): Quality Improvement

Answer

Answer: (C): Quality Issuance

QN12: It is the concept of Philip B Crosby

(A): Control variation to control quality

(B): follow quality triology

(C): Quality is achieved through prevention not appraisal

(D): Quality is achieved through repair and rework

Answer

Answer: (C): Quality is achieved through prevention not appraisal

QN13: Not a stage in Crosby’s Quality Management Grid

(A): Wisdom

(B): Awakening

(C): Prevention

(D): Uncertainty

Answer

Answer: (C): Prevention

QN14: Not comes under the heading of prevention costs

(A): Design reviews

(B): process control acceptance

(C): Suppliers evaluation

(D): Process capability

Answer

Answer: (B): process control acceptance

QN15: Not an example of failure cost

(A): service after service

(B): Receiving inspection and test

(C): Consumer affairs

(D): redisigning efforts

Answer

Answer: (C): Consumer affairs

QN16: It truly represent the “Hidden Plant Concept”.

(A): the amount of spare parts used is so much that there is effective hidden plant in the factory

(B): the amount of rework is so much that there is an effective hidden plant in the factory

(C): the loss of products due to quality concerns are so much that there is an effective hidden plant in factory one for qaulity and other for non quality productions

(D): the productivity can be increased so much that there is an effective hidden plant in the factory

Answer

Answer: (B): the amount of rework is so much that there is an effective hidden plant in the factory

QN17: CWQC movement is associated with

(A): Deming

(B): Juran

(C): Crosby

(D): Ishikawa

Answer

Answer: (A): Deming and (B) Juran

QN18: It is not a part of Taguchi’s philosophy of quality

(A): Continuous improvement and cost reductions is way to survival and growth

(B): implementation of Statistical Design of Experiment

(C): Deviations from target increases cost of quality

(D): Implementation of Pareto chart for quality management

Answer

Answer: (D): Implementation of Pareto chart for quality management

QN19: As per Taguchi philosophy, It is not a part of product design stage

(A): System Design

(B): Parameter Design

(C): Tolerance Design

(D): Process capability Design

Answer

Answer: (D): Process capability Design

QN20: It is true for Shigeo Shingo’s Judgement Inspection

(A): investigate the causes for defects

(B): Detection of mistakes at its source

(C): Elimination of mistakes through correction

(D): Separate defective products from good ones

Answer

Answer: (B): Detection of mistakes at its source

QN21: It is not a step in vendor partnering process

(A): vendor booking

(B): vendor certification

(C): vendor training

(D): Technological contributions

Answer

Answer: (A): vendor booking

QN22: It is not a benefit of vendor partnering to supplier

(A): lower inventories

(B): get consistent orders

(C): get financial assistance

(D): get technological contributions from company

Answer

Answer: (A): lower inventories

QN23: Operating characteristics curve is made by ploting

(A): plotting the probability of acceptance of a lot and Percent defective in the lot

(B): plotting the probability of acceptance of a lot and Percent non defective in the lot

(C): plotting the probability of rejection of a lot and Percent defective in the lot

(D): plotting the probability of rejection of a lot and Percent of non defective in the lot

Answer

Answer: (A): plotting the probability of acceptance of a lot and Percent defective in the lot

QN24: It is an example of advance tool of quality management

(A): Matrix diagram

(B): histogram

(C): check sheets

(D): Pareto Charts

Answer

Answer: (A): Matrix diagram

 

QN25: House of quality is a practical application of this quality management tool

(A): KJ diagram

(B): flow chart

(C): matrix diagrams

(D): scatter diagram

Answer

Answer: (C): matrix diagrams

QN26: It is not a step of fault tree analysis

(A): Construct the tree

(B): know the system

(C): Know the bottom event

(D): Know the top event

Answer

Answer: (C): Know the bottom event

QN27: Concept of Value engineering is evolved from the work of

(A): Malcom Baldridge

(B): Pareto

(C): Lawrence Miles

(D): Ernest Brent

Answer

Answer: (C): Lawrence Miles

QN28: Not an example of MUDA

(A): Muda of Motion

(B): Muda of profit

(C): Muda of Transport

(D): Muda of waiting

Answer

Answer: (B): Muda of profit

QN29: Value engineering is systematic process of

(A): improving or maintaining the quality and consistency of a product or service at appropriate cost.

(B): improving or maintaining the quality and consistency of a product or service at lower cost.

(C): improving or maintaining the quality and consistency of a product or service at higher cost, as company know that consumers are willing to pay more if the quality is better

(D): improving or maintaining the quality and consistency of a product or service by bringing radical changes in processess

Answer

Answer: (B): improving or maintaining the quality and consistency of a product or service at lower cost.

QN30: At 4.5 sigma level ___defects are acceptable per million opportunities

(A): 22700

(B): 1350

(C): 3.4

(D): 100

Answer

Answer: (B): 1350

QN31: It is not considered in House of Quality

(A): competitor’s analysis

(B): product specification

(C): customer’s expectations

(D): supplier’s feedback

Answer

Answer: (A): competitor’s analysis

QN32: Reengineering is a process of

(A): redesigning business processes, associated systems and organizational structures to achieve a dramatic improvement in business performance

(B): Where the organizational structure is completely transformed for betterment of the company.

(C): Redesigning the engineering department so that they can design new and better products for the market

(D): to completely transform the technology used in the company to produce better products for the market

Answer

Answer: (A): redesigning business processes, associated systems and organizational structures to achieve a dramatic improvement in business performance

QN33: Not a method of product designing

(A): Benchmarking

(B): concurrent engineering

(C): value engineering

(D): QFD

Answer

Answer: (A): Benchmarking

QN34: It is a practical application of Arrow Diagram

(A): PERT

(B): QFD

(C): Scatter Diagram

(D): PDPC

Answer

Answer: (A): PERT

QN35: Not an objective of concurrent engineering

(A): reducing lead time

(B): maintain competitive edge

(C): optimum utilization of resources

(D): modfiying existing product for improvement

Answer

Answer: (D): modfiying existing product for improvement

QN36: kaizen is a system of

(A): incremental changes leading to continuous improvement

(B): substantial changes leading to continuous improvement

(C): process of learning from the mistakes

(D): visual card system to control the process flow

Answer

Answer: (A): incremental changes leading to continuous improvement

QN37: ISO clause 4.2 defines

(A): Document Requirements

(B): Management Responsibility

(C): General Guidelines

(D): Customer Focus

Answer

Answer: (A): Document Requirements

QN38: ISO 9000 Clause 5.2 defines

(A): Document Requirements

(B): Customer Focus

(C): Management commitment

(D): Quality Policy

Answer

Answer: (B): Customer Focus

QN39: Quality Manual doesn’t contain this

(A): Objectives and systems

(B): procedures of the organization

(C): Salary structure of employees

(D): Location of department in the organization

Answer

Answer: (C): Salary structure of employees

QN40: The first step in ISO certification audit is

(A): Site visit

(B): Review of documents

(C): Interviewing employees

(D): giving feed back

Answer

Answer: (A): Site visit

ed010d383e1f191bdb025d5985cc03fc?s=120&d=mm&r=g

DistPub Team

Distance Publisher (DistPub.com) provide project writing help from year 2007 and provide writing and editing help to hundreds student every year.