Total Quality Management Set 1

Online MCQ Assignment Answer

QN1: Who developed 14 points to guide companies in quality development?
a. Genichi Taguchi
b. Joseph M. Juran
c. W.E. Deming
d. Kauro Ishikawa
Answer

Answer: c. W.E. Deming

QN2: Who is responsible for quality?
a. production department
b. maintenance department
c. quality department
d. all the three
Answer

Answer: d. all the three

QN3: Who is also known as Father of Quality Control?
a. Joseph M. Juran
b. Kauro Ishikawa
c. W.E. Deming
d. GenichiTagucchi
Answer

Answer: c. W.E. Deming

QN4: With total quality perspective, employees is empowered to think and make recommendations for which of the following?
a. continual improvement
b. one time improvement
c. improvement after the production
d. incremental improvement
Answer

Answer: a. continual improvement

QN5: Zero defect planning requires total commitment of…level management.
a. top
b. middle
c. lower
d. none
Answer

Answer: a. top

QN6: …seeks to improve the quality of process outputs by identifying and removing the causes of defects
a. Six Sigma
b. TQM
c. JIT
d. Error Reduction
Answer

Answer: a. Six Sigma

QN7: ___and technological progress are key determinants of economic growth.
a. Innovation
b. Invention
c. development
d. discovery
Answer

Answer: a. Innovation

QN8: …is not a process tools for TQM systems
a. process flow analysis
b. histograms
c. plier
d. control charts
Answer

Answer: c. plier

QN9: …is used for projects aimed at creating new product or process designs
a. DMADV
b. DMAIC
c. both of the above
d. none of the Above
Answer

Answer: c. both of the above

QN10: Which is not the option applicable to the technology reference framework for advanced countries?
a. labor is available in plenty at low rates
b. labor is scare
c. highly competitive economy
d. the defense needs
Answer

Answer: a. labor is available in plenty at low rates

QN11: Which is technologically backward country?
a. United States
b. U K
c. CHILE
d. INDIA
Answer

Answer: c. CHILE

QN12: Which set of international standard focusess on company’s enviornment responsibility?
a. ISO 9000
b. ISO 9001
c. ISO 14000
d. ISO 9002
Answer

Answer: c. ISO 14000

QN13: While the terminology and expressions are
a. different
b. same
c. equal
d. similar
Answer

Answer: d. similar

QN14: Whis is not a process tools for TQM systems?
a. check sheets
b. pareto analysis
c. cause and effect diagrams
d. spanner
Answer

Answer: d. spanner

QN15: ___drives business innovation and incubation in domains outside current core
a. Business Development
b. Business growth
c. Business environment
d. Business class
Answer

Answer: c. Business environment

QN16: ___is the process of causing a system variable to conform to some desired value.
a. Control
b. feedback
c. Design
d. none of the above
Answer

Answer: a. Control

QN17: A … is a technology that has been in use for long enough that most of its initial faults and inherent problems have been removed
or reduced by further development.
a. crude technology
b. process technology
c. mature technology
d. Immature technology
Answer

Answer: c. mature technology

QN18: A …is an interconnection of components forming a system configuration that will provide a desired system response.
a. Design system
b. Control system
c. MIS
d. DSS
Answer

Answer: b. Control system

QN19: A business strategy in which tasks are done in parallel considering every aspect of a product’s development process is known as … engineering.
a. Concurrent
b. conducive
c. conjugative
d. conclusive
Answer

Answer: a. Concurrent

QN20: Which is not correct for the statement ‘alternative technology is at the heart of development process’
a. to mitigate man’s misery
b. to remove or reduce poverty
c. to create unemployment
d. to improve quality of life and to make man self reliant
Answer

Answer: c. to create unemployment

QN21: Which is not correct for the value of human dignity?
a. dignity comes from self-competence
b. self confidence
c. self-reliance
d. worries for good health
Answer

Answer: d. worries for good health

QN22: Which is not part of technique?
a. a tool
b. machine
c. method
d. process, which makes the solution difficult
Answer

Answer: b. machine

QN23: Which is not related to management of technology?
a. technology selection
b. management of technology
c. technology absorption
d. management of office of technology department
Answer

Answer: d. management of office of technology department

QN24: Which is not the elements of TQM system?
a. leadership
b. communication
c. measurement
d. detentions
Answer

Answer: d. detentions

QN25: Any process that comes into physical contact with the product that will be delivered to an external customer is …
a. Production process
b. Business process
c. Both of the above
d. none of the above
Answer

Answer: c. Both of the above

QN26: Appropriateness of a technology can be measured in terms of …
a. specific social referants
b. economic referants
c. cultural referants
d. all the three
Answer

Answer: d. all the three

QN27: Assured quality is necessary for building customer confidence
a. correct
b. correct to some extent
c. correct to great extent
d. incorrect
Answer

Answer: a. correct

QN28: At the time of making a purchase agreement with a vendor, what is important to mention about inspection?
a. the characteristics of the product that are to be inspected
b. the tolerances that would be allowed
c. the reputation of the vendor
d. 1 & 2 both
Answer

Answer: d. 1 & 2 both

QN29: Which is incorrect?
a. technology has a cost
b. technology has a life cycle
c. technology involves risks
d. technology does not have gestation period
Answer

Answer: d. technology does not have gestation period

QN30: Which is incorrect?
a. importing technology is a short cut
b. imported technology provides technology suitable to the environment of the country where the same is in use
c. imported technology is always less costly
d. imported technology is not based on the requirements of local region
Answer

Answer: d. imported technology is not based on the requirements of local region

QN31: Which is not a factor for a good technology?
a. local problem solvig capability
b. creating more waste
c. saves energy
d. cost reduction
Answer

Answer: b. creating more waste

QN32: Which is not a problem in acquiring technology?
a. correct quality
b. correct quantity
c. effective utilization of the technology
d. availability of manpower to use the technology
Answer

Answer: b. correct quantity

QN33: Which is not a production factors in consideration of a technology?
a. labour intensive
b. low capital
c. capital saving
d. religious harmony
Answer

Answer: d. religious harmony

QN34: Deming’s approach requires an organization-wide cultural …
a. transfer
b. transport
c. transformation
d. formation
Answer

Answer: c. transformation

QN35: Deming’s focus was on
a. Leaders
b. Factories
c. Employees
d. Supervisors
Answer

Answer: a. Leaders

QN36: Developing an energy efficient car is…
a. technology development
b. technology implementation
c. technology improvement
d. a programme for development of small size cars
Answer

Answer: d. a programme for development of small size cars

QN37: Development of man does not mean …
a. increasing his resourcefulness
b. to be self competent
c. live in harmony
d. poverty
Answer

Answer: d. poverty

QN38: Development of technological capabilities does not include …
a. engineering capabilities
b. manufacturing capabilities
c. political will power
d. capabilities in erection and commissioning of industrial projects and systems
Answer

Answer: c. political will power

QN39: Evaluation of cost of quality is a programme to identify the price of non-conformance and the price of conformance
a. correct
b. correct to some extent
c. correct to great extent
d. incorrect
Answer

Answer: d. incorrect

QN40: Following are used in six sigma
a. black belt
b. green belt
c. both black belt and green belt
d. none of the Above
Answer

Answer: c. both black belt and green belt

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