QN01. It is necessary to gather
- quantitative information only as qualitative information is usually biased
- both qualitative and quantitative information
- qualitative information only as it is easily available
- qualitative information only as quantitative information is usually not correct
Answer
(B)both qualitative and quantitative information
QN02. It is a good idea to prepare for an interview by
- studying background material and going with queries and checklist
- finding out what a user likes
- recapitulating and summarizing what transpired in previous interview(s)
- finding out what a user dislikes
- i and ii
- ii and iv
- i and iii
- i, ii and iv
Answer
(C)i and iii
QN03. The purpose of designing an information system is to
- modernize the functioning of an organization
- reduce the number of people employed by an organization
- provide operational, tactical and strategic information to efficiently manage an organization
- improve the day-to-day working of an organization
Answer
(C)provide operational, tactical and strategic information to efficiently manage an organization
QN04. Document flow diagrams are usually developed during
- System design phase
- Feasibility study
- Implementation phase
- Fact gathering phase
Answer
(D)Fact gathering phase
QN05. Data flow diagrams are usually developed during
- system design phase
- feasibility study
- implementation phase
- systems analysis phase
Answer
(D)systems analysis phase
QN06. Gathering information in large and complex organizations is difficult and takes time because
- it is necessary to consult a large number of persons at various levels of hierarchy in the organization
- one has to examine the current system in detail
- a clear strategy has to be evolved to gather information
- it is necessary to use an information flow model of an organization
- i and iii
- iii and iv
- i and ii
- ii and iv
Answer
(C)i and ii
QN07. During interviews an analyst must
- gather information on user requirements, procedures and practices
- tell the user what is good for organization
- tell the user how to run the organization
- tell the user what is wrong with the organization
Answer
(A)gather information on user requirements, procedures and practices
QN08. Besides interviewing following methods help in gathering facts
- studying systems used by similar organization for the same purpose
- reading case studies reported for similar organization
- sending letters to all managers of the organization
- sending letters to the clients of the organization
- i, ii iii
- i and ii
- i and iii
- iii and iv
Answer
(B)i and ii
QN09. The expansion of SRS is
- System Requirements Specification
- System Resources Statement
- Statement of Reliability of System
- Standard Requirements Statement
Answer
(A)System Requirements Specification
QN10. In a document flow diagram a solid line with an arrow depicts
- flow of documents
- control flow
- flow of materials
- data flow
Answer
(A)flow of documents
QN11. A strategy to gather information consists of
- identifying information sources
- using information flow model of organization
- examining systems of other organizations
- rely on ones experience
- i and ii
- i and iii
- ii and iv
- ii and iii
Answer
(A)i and ii
QN12. Questionnaires are used when
- a large number of people's responses are required
- manual data processing is required
- when a small number of people's response is required
- it is difficult to personally interview people
- i and ii
- ii and iii
- iii and iv
- i and iv
Answer
(D)i and iv
QN13. System Requirements Specification is developed by
- users of the proposed system
- top level managers of an organization
- examining the functioning of similar organizations
- systems analyst after information gathering phase in consultation with users
Answer
(D)systems analyst after information gathering phase in consultation with users
QN14. In a document flow diagram entities are represented by
- circles
- rectangles with rounded edges
- diamond shaped boxes
- rectangles
Answer
(D)rectangles
QN15. The following manners should be observed during interviews
- make prior appointment for interviews
- not prolong interview beyond 30 to 40 minutes
- take notes after obtaining permissions
- interrupt the user often to show you are listening
- i, ii and iv
- i, ii and iii
- i and ii
- i, iii and iv
Answer
(B)i, ii and iii
QN16. In order to get fast response when questionnaires are sent
- the questionnaire must be simple to answer
- the questionnaire should be comprehensive
- the questionnaire should be short
- the questionnaire should be long
- i, ii
- ii, iv
- i, iii
- i, iv
Answer
(C)i, iii
QN17. Document flow diagrams are developed by
- systems analyst
- programmers
- system designers
- users and managers of an organization
Answer
(A)systems analyst
QN18. Among information gathering methods, interviewing is essential as
- it gives an opportunity to question the interviewees and clarify details and doubts the analyst may have
- it can be easily arranged
- it is recommended by senior analysts
- it is necessary to meet everyone in the organization
Answer
(A)it gives an opportunity to question the interviewees and clarify details and doubts the analyst may have
QN19. The main objective of System Requirements Specification is to
- enable a systems analyst to satisfy himself and the user that they have mutually understand the user's information requirements
- write down the requirements clearly
- estimate the cost of developing the system
- to make sure that it is possible to develop the system
Answer
(A)enable a systems analyst to satisfy himself and the user that they have mutually understand the user’s information requirements
QN20. All information required can be gathered in
- one interview
- two interviews
- several interviews
- several interviews and group discussions
Answer
(D)several interviews and group discussions
QN21. The following should be avoided during interviews with users
- interrupting a user when something is not clear
- taking note
- using computer jargon
- not laughing when user jokes
Answer
(C)using computer jargon
QN22. Data flow diagrams are used to depict
- how and when data flows in an organization
- what documents flow in an organization
- what data flows between entities and how they are processed
- how data are generated and flow in an organization
Answer
(C)what data flows between entities and how they are processed
QN23. Pick quantified goals from those given below
- payment should be made promptly
- payment should be made before 5th of every month
- the age of the persons should be below 35
- the person to be recruited should be middle aged
- i and ii
- i and iii
- ii and iii
- ii and iv
Answer
(C)ii and iii
QN24. During feasibility analysis it is necessary to examine several alternative solutions because
- the inventory should be reduced effectively
- the inventory should be reduced significantly
- the inventory should be reduced very much
- the inventory should be reduced by 25%
Answer
(D)the inventory should be reduced by 25%
QN25. During feasibility analysis it is necessary to examine several alternative solutions because
- a comparison of alternatives will lead to a cost-effective solution
- a pre-conceived single solution may turn out to be unimplementable
- it is always good to examine alternatives
- management normally looks at alternatives
- i and iii
- i and iv
- i and ii
- ii and iv
Answer
(C)i and ii
QN26. A cost-benefit analysis is performed to assess
- economic feasibility
- operational feasibility
- technical feasibility
- all of the above
Answer
(A)economic feasibility
QN27. The intangible benefits in the following list are
- savings due to reducing investment
- savings due to sending bills faster and consequent early collection
- providing better service to the customers
- improving quality of company's products
- i and ii
- iii and iv
- ii and iii
- i and iii
Answer
(C)ii and iii
QN28. In designing a system it is found that the cost of the system was Rs 1,50,000 and the benefit is Rs 10,000 per month. The interest is 1% per month; the payback period using the present value method is
- 14 months
- 17 months
- 15 months
- 20 months
Answer
(B)17 months
QN29. The following are the most important points of a detailed system proposal
- who will supply and install the required equipment
- cost-benefit analysis
- comparison of alternative solutions
- implementation plan
- i, ii and iii
- i, iii and iv
- ii, iii and iv
- ii and iii
Answer
(C)ii, iii and iv
QN30. Quantification of goals is required because
- without quantification no work can be done
- when goals are quantified it is possible to verify unambiguously whether they have been fulfilled
- goals have to be quantified for a good system
- it facilitates designing a good system
Answer
(B)when goals are quantified it is possible to verify unambiguously whether they have been fulfilled
QN31. Goals should be agreeable to
- top management
- project leader
- all concerned, both management and operational staff
- programmers
Answer
(C)all concerned, both management and operational staff
QN32. By economic feasibility of a system we mean that
- it is economical to operate
- it is expensive to operate
- it will be cost-effective if implemented
- finances are available to implement the system and it will be cost-effective
Answer
(D)finances are available to implement the system and it will be cost-effective
QN33. The tangible benefits in the following list are
- savings due to reducing investment
- savings due to sending bills faster and consequent early collection
- providing better service to the customers
- improving quality of company's products
- i and ii
- ii and iii
- iii and iv
- i and iii
Answer
(A)i and ii
QN34. The most important parts of a feasibility report are
- cost-benefit analysis
- statement of the objective of the proposed system
- who will supply equipment for implementing the system
- organizational changes needed to successfully implement the system
- i and ii
- i, ii and iii
- i and iv
- i, ii and iv
Answer
(D)i, ii and iv
QN35. The main objectives of a detailed system proposal are to
- convince management about the benefits of the proposed system
- explain in detail to the management what to expect from the system and at what cost
- have a detailed plan on what the system will do and how it will be implemented
- make sure that it is possible to implement the system
- i and ii
- ii and iii
- i and iv
- ii and iv
Answer
(B)ii and iii
QN36. Quantification of goals is done by
- converting subjective goal statements to ones with numbers
- converting subjective goal statements to objective goal statements
- converting objective goal statements to subjective goal statements
- removing all adjectives in a goal statement
Answer
(A)converting subjective goal statements to ones with numbers
QN37. Goals should be broken down to sub-goals as it
- expedites system design
- provides a convenient target to aim at during system design
- is recommended by experienced analysts
- is good idea to use
Answer
(B)provides a convenient target to aim at during system design
QN38. A solution is said to be feasible for implementation if
- it is cost-effective and finance is available to implement it
- technology is available to implement it
- it can be adapted to work in an organization's environment
- it has been implemented in another organization
- ii and iii
- i, ii and iii
- i and iv
- i, ii and iv
Answer
(B)i, ii and iii
QN39. Intangible benefits are
- not very important
- as important as tangible benefits
- the most important benefits
- irrelevant in feasibility study
Answer
(B)as important as tangible benefits
QN40. At the end of the feasibility study the systems analyst
- meets the users for a discussion
- gives a summary feasibility report to the management
- gives a systems proposal to management
- tells the top management if the system is not feasible
Answer
(B)gives a summary feasibility report to the management