Production and Operations Management Online MCQ Set 14

QN01. Measurements taken at various points in the transformation process for control purposes are called:

  1. Plans.
  2. Directions.
  3. Controls.
  4. Feedback.
Answer

(D)Feedback.

QN02. Manufacturing work sent to other countries is called:

  1. Downsized.
  2. Outsourced.
  3. Internationalization.
  4. vertical integration.
  5. entrepreneurial ship.
Answer

(B)Outsourced.

QN03. Repetitive processing results in output that is:

  1. Highly standardized.
  2. Highly customized.
  3. Partially customized.
  4. None of the given options.
Answer

(C)Partially customized.

QN04. Automation is preferred because it:

  1. Offers lesser dependence on workers.
  2. Results in reduction in variable cost.
  3. Offers easy handling of repetitive work.
  4. All of the given options.
Answer

(D)All of the given options.

QN05. What type of process would a paper mill be most likely to use?

  1. Continuous flow.
  2. Project.
  3. Job shop.
  4. Flow shop.
Answer

(A)Continuous flow

QN06. Product design and process selection are examples of ______________ decisions.

  1. financial.
  2. tactical.
  3. system design.
  4. system operation.
Answer

(C)system design.

QN07. Which of the following is an example of a Service Business?

  1. Law firm.
  2. Hospital.
  3. Bank.
  4. Retail store.
  5. All of the above.
Answer

(E)All of the above.

QN08. Which of the following is not a characteristic of service operations?

  1. intangible output.
  2. high customer contact.
  3. high labor content.
  4. easy measurement of productivity.
  5. low uniformity of output.
Answer

(D)easy measurement of productivity.

QN09. Which one is not generally considered an advantage of using models for decision-making?

  1. Providing a systematic approach to problem solving.
  2. Emphasizing quantitative information.
  3. Providing an exact representation of reality.
  4. Enabling managers to answer “what if” questions.
  5. Requiring users to be specific about objectives.
Answer

(C)Providing an exact representation of reality.

QN10. Which of the following does not relate to system design?

  1. altering the system capacity.
  2. location of facilities.
  3. inventory management.
  4. selection and acquisition of equipment.
  5. physical arrangement of departments.
Answer

(C)inventory management.

QN11. Which one of the following would not generally be considered an aspect of operations management?

  1. Schedule work.
  2. Secure financial resources.
  3. Maintain quality.
  4. Oversee the transformation process.
  5. Manage inventories.
Answer

(B)Secure financial resources.

QN12. Which of the following statements is true of Lean-Six Sigma?

  1. Lean principles focus on advanced statistical methods.
  2. Lean principles and Six-Sigma are separate bodies of knowledge.
  3. Lean principles have been developed over a lengthy period.
  4. Lean principles include the 5Ss framework and practices.
Answer

(D)Lean principles include the 5Ss framework and practices.

QN13. Refer to the stage of PDCA (Plan, Do, Check, Act) cycle that involves evaluating the improvement plan.

  1. Plan.
  2. Do.
  3. Check.
  4. Act.
Answer

(C)Check.

QN14. Which of the following is a measure of how closely a product or service meets the specifications?

  1. Quality of Conformance.
  2. Continuous improvement.
  3. Competitive benchmarking.
  4. Statistical process control.
Answer

(A)Quality of Conformance.

QN15. The inputs to a transformation process include all of the following except

  1. Material.
  2. People.
  3. Information.
  4. Transportation.
Answer

(D)Transportation.

QN16. Regional factors for location planning include all of the following except:

  1. Raw materials.
  2. Markets.
  3. Labor considerations.
  4. Attitudes.
Answer

(D)Attitudes.

QN17. The most significant advantage of U-shaped layout is:

  1. Cost minimization.
  2. Easy handling of process.
  3. Increased flexibility in work.
  4. All of the given options.
Answer

(C)Increased flexibility in work.

QN18. Measurements taken at various points in the transformation process for control purposes are called:

  1. plans.
  2. directions.
  3. controls.
  4. feedback.
Answer

(D)feedback.

QN19. Which of these layouts is most suitable for processing sugar from sugar beets or sugar cane?

  1. process-oriented layout.
  2. fixed-position layout.
  3. focused factory.
  4. product-oriented layout.
Answer

(A)process-oriented layout.

QN20. Which is not a significant difference between manufacturing and service operations?

  1. cost per unit.
  2. uniformity of output.
  3. labor content of jobs.
  4. Measurement of productivity.
Answer

(D)Measurement of productivity.

QN21. The fact that a few improvements in a few key areas of operations will have more impact than many improvements in many other areas is consistent with the:

  1. Irwin phenomenon.
  2. Pareto phenomenon.
  3. Stevenson phenomenon.
  4. Tellier phenomenon.
  5. Adam Smith phenomenon.
Answer

(B)Pareto phenomenon.

QN22. Operations and sales are the two- ______________ functions in businesses.

  1. strategic.
  2. tactical.
  3. support.
  4. line.
Answer

(D)line.

QN23. If an artificial variable remains in the solution with a positive value after the stopping criterion has been reached, the problem

  1. is infeasible.
  2. is optimal.
  3. needs a new basis.
  4. has more than one solution.
Answer

(A)is infeasible.

QN24. The transportation model method that is used to evaluate location alternatives minimizes total.

  1. sources.
  2. destinations.
  3. capacity.
  4. shipping costs.
Answer

(D)shipping costs.

QN25. Which of the following is NOT an element of TQM?

  1. Leadership.
  2. Perceived quality.
  3. Employee empowerment.
  4. Customer focus.
Answer

(B)Perceived quality

QN26. Which of the following is not a type of operations?

  1. goods production.
  2. storage/transportation.
  3. entertainment.
  4. all the above involve operations.
Answer

(D)all the above involve operations.

QN27. Which one of the following would not generally be classified under the heading of transformation?

  1. assembling.
  2. teaching.
  3. staffing.
  4. farming.
Answer

(C)staffing.

QN28. Farming is an example of:r

  1. an obsolete activity.
  2. a virtual organization.
  3. non-manufactured goods.
  4. a growth industry.
  5. customized manufacturing.
Answer

(C)non-manufactured goods.

QN29. The operating characteristic (OC) curve shows the probability of

  1. rejection for every possible true percentage of defectives.
  2. acceptance for every possible true percentage of defectives.
  3. making type I errors for various percentages of defectives.
  4. none of the above.
Answer

(B)acceptance for every possible true percentage of defectives.

QN30. Which of the following is not a type of operations?

  1. goods production.
  2. storage/transportation.
  3. entertainment.
  4. price reduction.
Answer

(D)price reduction.

QN31. Which of the following terms best defines the nature of Total Quality Management?

  1. An art.
  2. A philosophy.
  3. A science.
  4. A social activity.
Answer

(B)A philosophy.

QN32. Which of the following is not a typical supply chain member?

  1. reseller
  2. wholesaler
  3. retailer's creditor
  4. producer
Answer

(D)producer

QN33. An advantage of a channel of distribution over selling direct to consumers is that each channel member plays a ______________ in the channel.

  1. disciplinary role
  2. decisional role
  3. specialized role
  4. time - saving part
Answer

(C)specialized role

QN34. Leadership in which type of marketing system is assumed not through common ownership or contractual ties but through the size and power of one or a few dominant channel members?

  1. administered VMS
  2. horizontal marketing system
  3. corporate VMS
  4. conventional marketing channel
Answer

(A)administered VMS

QN35. Companies should state their channel objectives in terms of targeted levels ______________

  1. customer service
  2. efficiency and reduced conflict
  3. profitability
  4. fair prices
Answer

(A)customer service

QN36. Marketing channel management calls for selecting, managing, ______________, and evaluating channel members over time.

  1. Reinstating
  2. motivating
  3. reducing conflict
  4. reducing waste
Answer

(B)motivating

QN37. Companies manage their supply chains through ______________.

  1. skilled operators
  2. information
  3. transportation modes
  4. the Internet
Answer

(B)information

QN38. ______________ analysis relates to what processes, activities, and decisions actually create costs in your supply chain.

  1. Cost driver
  2. Value proposition
  3. Cost reduction
  4. Target costing
Answer

(A)Cost driver

QN39. ______________ is a tool to chart how individual processes are currently being conducted and to help lay out new improved processes.

  1. Process mapping
  2. Pareto charting
  3. Supply chain design
  4. Design chain mapping
Answer

(A)Process mapping

QN40. The returns process in supply chain management renamed by Global Supply Chain Forum as ______________

  1. Returns Management
  2. Supplier relationship management
  3. Order fulfillment
  4. Demand management
Answer

(A)Returns Management

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