QN01. F.W.Taylor broadly classified the elements of scientific management into ______________ categories.
- 8.
- 7.
- 5.
- 6.
Answer
(C)5.
QN02. Commercial activities include ______________, and ______________.
- planning, organizing & staffing.
- buying, selling & exchange.
- production, distribution & customer satisfaction.
- earning profit, serving society & customer satisfaction.
Answer
(B)buying, selling & exchange.
QN03. Fayol's theory of management has ______________ criticisms.
- 2.
- 5.
- 3.
- 4.
Answer
(A)2.
QN04. Planning ______________ the members of the organization.
- controls
- co-ordinates
- directs
- integrates
Answer
(C)directs
QN05. Planning is done by every person who is working in a business unit because it is ______________.
- Flexible.
- Favorable to all.
- Common to all.
- A managerial function.
Answer
(C)Common to all.
QN06. ______________ of a organization should together contribute to the accomplishment of its long-term plans.
- Strategic plans.
- Alternative plans.
- Flexible plans.
- Short-term plans.
Answer
(D)Short-term plans.
QN07. What constitutes fiscal policies, economic conditions, population trends, consumer tastes & preferences, competitors plans & activities & personnel practices?
- External environment.
- Internal environment.
- Micro environment.
- Macro environment.
Answer
(A)External environment.
QN08. ______________ planning retains its specific character and deals exhaustively with all activities aimed at accomplishment of the activity on hand.
- Activity.
- Project.
- Product.
- Standard.
Answer
(B)Project.
QN09. ______________ objectives which are concerned with creation & maintenance of cultural values through the production of goods and services.
- Societal.
- Output.
- Product.
- Derived.
Answer
(A)Societal.
QN10. Constant review and evaluation is called as ______________.
- kaizen.
- innovation.
- substitution.
- updating.
Answer
(D)updating.
QN11. Who studied the nature of specific jobs, and broke the tasks into basic work units with the end result providing the one right way to perform the job?
- Douglas M. McGregor.
- Frederick W. Taylor.
- Henry L. Gantt.
- Henry L. Gantt.
Answer
(B)Frederick W. Taylor.
QN12. Strategic planning ______________.
- addresses the organization's basic mission or business, issuing broad statements of purpose or direction that have a long lead time.
- involves managers in each unit of an organization who are responsible for achieving the units objectives within a specified period of time
- looks specifically at resources, finances, and market conditions to determine ways to accomplish the overall plans of the organization.
- determines the day-to-day operations within an organization.
Answer
(A)addresses the organization's basic mission or business, issuing broad statements of purpose or direction that have a long lead time.
QN13. The management of people/labor should be handled by what department in an organization?
- Administration.
- Human Resources.
- Information Systems.
- Accounting.
Answer
(B)Human Resources.
QN14. Which is created for technological purpose?
- Formal Organization.
- Informal Organization
- Business organisation.
- Strategic Organization.
Answer
(A)Formal Organization.
QN15. "Decision making is the selection based on some criteria from two or more possible alternatives" is defined by______________.
- Farland.
- Mac Donald.
- Terry.
- M.C. Nites.
Answer
(C)Terry.
QN16. The decision taken by lower level management is a ______________.
- programmed decision.
- non-programmed decision.
- major decision.
- minor decision.
Answer
(A)programmed decision.
QN17. The decision which relates to day-to-day operation of an organization is known as ______________.
- major decision.
- organisational decision.
- personal decision.
- operative decision.
Answer
(D)operative decision.
QN18. The purchase of land and building is an example of ______________.
- group decision.
- major decision.
- minor decision.
- spot decision.
Answer
(B)major decision.
QN19. "Manager is what a manager does" is said by ______________.
- Koontz o' Donnel.
- Mary Parker Follet.
- Louis Allen.
- Luther Gullik.
Answer
(C)Louis Allen.
QN20. ______________ involves correct recognition of a business problem before attempting a solution
- Identification of the problem.
- Analyzing a problem.
- predicting a problem.
- getting related suggestions.
Answer
(A)Identification of the problem.
QN21. To be a successful manager, a manager should be familiar with ______________ concepts.
- psychology.
- economics.
- commerce.
- all the above.
Answer
(D)all the above.
QN22. Functional areas of management can be divided in______________main parts.
- 2.
- 3.
- 4.
- 5.
Answer
(C)4.
QN23. Routing, scheduling, dispatching & following up of an activity is called as ______________.
- process.
- sequential activity.
- scientific production plan.
- standardization.
Answer
(C)scientific production plan.
QN24. Expand PMTS?
- Predetermined Management Time Systems.
- Predetermined Motion Time Systems.
- Predetermined Method Time Systems.
- Predetermined Market Time Systems.
Answer
(B)Predetermined Motion Time Systems.
QN25. One head & one plan for a group of activities having the same objective is called as ______________.
- unity of command.
- unity of direction.
- centralization.
- scalar chain.
Answer
(A)unity of command.
QN26. Effective planning facilitates ______________.
- future course of action.
- proper allocation of resources.
- working environment.
- early achievement of objectives.
Answer
(D)early achievement of objectives.
QN27. Planning results in ______________.
- employee satisfaction.
- high profit.
- co-ordination.
- higher efficiency.
Answer
(D)higher efficiency.
QN28. When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using which of the following skills?
- Technical.
- Conceptual.
- Situational.
- Ethical.
Answer
(A)Technical.
QN29. First and foremost step in planning is ______________.
- Identification of the opportunity.
- Collection and analysis of relevant information.
- Establishment of objectives.
- Determination of planning limitations.
Answer
(A)Identification of the opportunity.
QN30. Majority of the disputes in industries is (are) related to the problem of ______________
- Wages.
- Salaries.
- Benefits
- All the above
Answer
(D)All the above
QN31. Combining several business units is called as ______________.
- merger.
- acquisition.
- integration.
- retreat.
Answer
(A)merger.
QN32. The duration of short term plan is ______________.
- 18 months.
- 16 months.
- 14 months.
- 12 months.
Answer
(D)12 months.
QN33. The external environment factor that includes: Factors that have a less immediate effect on a business such as the nation's rate of inflation or recession, unemployment rate, or standard of living, is ______________.
- political factors.
- sociological factors.
- indirect economic factors.
- direct economic factors.
Answer
(C)indirect economic factors.
QN34. A manufacturing company has divided its departments into pattern making, fabric cutting, and fabric coloring. What type of departmentalization is this?
- Geography Departmentalization.
- Process Departmentalization.
- Matrix/Project Departmentalization.
- Function Departmentalization.
Answer
(B)Process Departmentalization.
QN35. Which type of organization is permanent and stable?
- Formal Organization.
- Informal Organization.
- Business Or Oganisation.
- Strategic Organization.
Answer
(A)Formal Organization.
QN36. The selection of best alternative from many alternatives is known as______________.
- selection.
- decision-making.
- organizing.
- budgeting.
Answer
(B)decision-making.
QN37. The decision taken by higher level of management is ______________.
- programmed decision.
- non-programmed decision.
- individual decision.
- non-economic decision.
Answer
(B)non-programmed decision.
QN38. A decision taken to meet unexpected situations is known as ______________.
- economic decision.
- crisis decision.
- non-economic decision.
- problem decision.
Answer
(B)crisis decision.
QN39. The process of dividing the large monolithic functional organization into small and flexible administrative units is called ______________.
- Staffing.
- Delegation.
- Departmentation.
- Control.
Answer
(C)Departmentation.
QN40. The problem-solving process begins with ______________.
- clarification of the situation.
- establishment of alternatives.
- identification of the difficulty.
- isolation of the cause.
Answer
(C)identification of the difficulty.