Q1. Management has been practiced in some form or the other since the dawn of —–
(a) Civilisation (b) Ariyan (c) Dravidian (d) None of the Above.
Answer: (a) Civilisation
Q2. Examples of the application of Management in ancient times —–
(a) Santhome Church (b) Roman Catholic Church (c) C.S.I.Church (d) None of the above
Answer: (b) Roman Catholic Church
Q3. The Scientific management developed largely after the —– revolution which established the factory system
(a) Green (b) Russian (c) Industrial (d) None of the above.
Answer: (c) Industrial
Q4. —– is not the function of Management
(a) Planning (b) Organising (c) Directing (d) Recording
Answer: (d) Recording
Q5. All activities of management are —–
(a) Nature Oriented (b) Work Oriented (c) Goal Oriented (d) Business Oriented.
Answer: (c) Goal oriented
Q6. Management reconciles the individual goals with—–
(a) Industrial goals (b) Organisational goals (c) Departmental goals (d) none of the above
Answer: (b) Organisational goals
Q7. Marketing management refers to the identification of —–
(a) Producers Needs (b) Consumer Needs (c) Workers Needs (d) Salesmen Needs
Answer: (b) Consumer Needs
Q8. —– concerned with laying down suitable policies for the whole concern.
(a) Administration (b) Management (c) Manager (d) Auditor
Answer: (b) Management
Q9. Top Management consists of —–
(a) Foreman (b) Finance Manager (c) Board of Directors (d) Supervisor.
Answer: (c) Board of Directors
Q10. Art is a —– process
(a) Personalised Process (b) Individualised Process (c) General Process (d) None of the Above.
Answer: (b) Individualised Process
Q11. Management has come to be recognised as a profession like
(a) Medical (b) Law (c) Engineering (d) All the above.
Answer: (d) All the above
Q12. —–integrates the efforts of different employees to ensure that they work as a team
(a) Manager (b) Shareholders (c) Company Secretary (d) Managing Director
Answer: (a) Manager
Q13. —– aims to co-ordinate the individual goals with the top organisational goals
(a) M.B.O. (B)M.B.E. (c) Staffing (d) Controlling
Answer: (a) M.B.O.
Q14. Planning is —–oriented
(a) Past (b) Future (c) Present (d) none of the above
Answer: (b) Future
Q15. Planning is —– activity
(a) intellectual (b) mental (c) intelligence (d) all the above
Answer: (d) all the above
Q16. Planning makes it possible to make optimum use of the available resources of —–
(a) Money (b) Materials (c) Machines (d) all the above.
Answer: (d) all the above
Q17. Planning provides for
(a) Co-ordination (b) Co-operation (c) Motivation (d) Organisation.
Answer: (a) Co-ordination
Q18. —– helps the enterprise to know whether the plan has been successfully implemented
(a) Control (b) Motivation (c) Decision-making (d) None of the Above.
Answer: (a) Control
Q19. Planning is necessary to make an analysis of —–
(a) Internal Environment (b) External Environment (c) Internal & External environment (d) None of the Above.
Answer: (c) Internal & External environment
Q20. —– are the factors influencing the internal environment of the business
(a) Employees Attitudes (b) Technology Used (c) Managerial Decision Making process (d) All the Above.
Answer: (d) All the Above.
Q21. The various elements of planning are —–
(a) Policy (b) Procedures (c) Rules (d) All the Above.
Answer: (d) All the Above.
Q22. —– specifies time limits within which activities are to be completed.
(a) Schedule (b) Budgets (c) Projects (d) None of the Above.
Answer: (a) Schedule
Q23. —– is a process of selection from a set of alternative courses of action
(a) Communication (b) Decision-Making (c) Planning (d) Staffing
Answer: (b) Decision-Making
Q24. —– decisions are those which an executive takes in his official capacity
(a) Organisational (b) Personal (c) Routine (d) None of the Above.
Answer: (a) Organisational
Q25. Decisions taken by single individual is known as—–
(a) Individual Decision (b) Group Decision (c) Policy Decision (d) Operating Decision.
Answer: (a) Individual Decision
Q26. —– has suggested the factors for evaluating alternative courses of action
(a) Peter Drucker (b) F.W. Taylor (c) Henry Fayol (d) None of the Above.
Answer: (a) Peter Drucker
Q27. Koontz & O.Donnel have suggested —- is / are the basis for selections among alternatives
(a) Experience (b) Experimentation (c) Research & Analysis (d) All the Above.
Answer: (d) All the Above.
Q28. Decision-making ensures optimum use of the enterprise resources of —–
(a) Men (b) Material (c) Machinery (d) All the Above.
Answer: (d) All the Above.
Q29. An organisation is basically a group of —–
(a) Society (b) Persons (c) Workers (d) Officers
Answer: (b) Persons
Q30. —–effort is a basic feature of organisation.
(a) Single (b) Co-Operative (c) Planned (d) None of the Above.
Answer: (b) Co-Operative
Q31. An organisation’s function is an environment comprising —– factors
(a) Economic (b) Social (c) Political (d) All the Above.
Answer: (d) All the Above.
Q32. Vertical charts shows the organisation structure in the form of —–
(a) Pyramid (b) Mountain (c) Tower (d) None of the Above.
Answer: (a) Pyramid
Q33. Organisation chart shows only —– relationships
(a) informal (b) formal (c) sideward (d) downward
Answer: (b) formal
Q34. An organisation manual permits quick decisions at —–
(a) upper level (b) lower level (c) Horizontal (d) All the above.
Answer: (d) All the above.
Q35. An organisation manual is containing the —–
(a) Objectives (b) Policies & Rules (c) Procedures (d) All the Above.
Answer: (d) All the above.
Q36. Delegation will be —–
(a) Downward (b) Upward (c) Sideward (d) All the Above.
Answer: (a) Downward
Q37. Delegation is an art because it is —–
(a) Creative (b) Practice Based (c) Result Oriented (d) All the Above.
Answer: (d) All the Above.
Q38. Centralisation implies the concentration of authority at the —– level of the organisation
(a) Lower (b) Top (c) Middle (d) None of the Above
Answer: (b) Top
Q39. .The overall enterprise objective is achieved through
(a) Organisation (b) Staffing (c) Co-Ordinating (d) Leadership.
Answer: (c) Co-Ordinating
Q40. Co-operation indicates the ———— attitude of a group of people.
(a) Compulsory (b) Voluntary (c) Successful (d) None of the Above.
Answer: (b) Voluntary
Q41. Co-ordination of enterprise activities does not happen
(a) Voluntarily (b) Spontaneously (c) Involuntarily (d) Willingly.
Answer: (b) Spontaneously
Q42. As long as there is ———— there will be co-ordination.
(a) Planning and decision making (b) Planning and controlling (c) Planning and executing (d) Planning and Directing.
Answer: (c) Planning and executing
Q43. ———— leads to the problem of co-ordination
(a) Inter-dependence (b) co-operation (c) dependence (d) none of the above.
Answer: (a) Inter-dependence
Q44. Internal co-ordination takes place between
(a) The Branch Offices (b)Other firms (c)Government (d) Corporation.
Answer: (a) The Branch Offices
Q45. ———— provides the basis for control
(a) Planning (b) Co-Ordination (c) Directing (d) Organisation.
Answer: (a) Planning
Q46. Control function is performed at —–
(a) Top Level (b) Middle Level (c) Lower Level (d) All the Above.
Answer: (d) All the Above.
Q47. Standards may be fixed for —–
(a) Individuals (b) Groups (c) Departments & the Enterprise at Large (d) All the above.
Answer: (d) All the above.
Q48. Control gives scope for
(a) Delegation of Authority (b) Delegation of Responsibility (c) Accountability (d) None of the Above.
Answer: (a) Delegation of Authority
Q49. —– is an important factor needed for external co-ordination
(a) Competitive environment (b)Government activities (c) Technological advancement (d) All the above.
Answer: (d) All the above.
Q50. Planning without control is
(a) Meaningless (b) Useful (c) Useless (d) Meaningful
Answer: (c) Useless
Q51. The communication channel in a formal organisation is also known as —–
(a) Informal (b) Official (c) Gesture (d) Written
Answer: (b) Official
Q52. —– can be classified under communication based on method.
(a) Written (b) Upward (c) Downward (d) Formal
Answer: (a) Written
Q53. Overloading is an example for —–
(a) Personal Barrier (b) Mechanical Barrier (c) Organisational Barrier (d) None of the Above.
Answer: (b) Mechanical Barrier
Q54. Delay in communication can be overcome by —–
(a) Longer Communication Channel (b) Direct-Contact (c) Shorter Communication Channel (d) Feed Back.
Answer: (b) Direct-Contact
Q55. Communication is the exchange of facts, ideas, opinions or emotions by —–
(a) One Person (b) Two Persons (c) Three Persons (d) Two or More
Answer: (d) Two or More
Q56. Side word communication is necessary to secure better co-ordination between —–
(a) Superior & Sub-Ordinate (b) Individuals & the Departments (c) Among group members (d) None of the Above.
Answer: (b) Individuals & the Departments
Q57. Inadequate facilities in communication disturb.—–
(a) Rules & Procedures (b) Status Pattern (c) Flow of Communication (d) Long Chain of Command
Answer: (c) Flow of Communication
Q58. Example for gesture used to convey ideas, —–
(a) Nodding of Head (b) Rolling of Eyes (c) Movement of Lips (d) All the Above.
Answer: (d) All the Above.
Q59. Written communication is transmitted thro’ —–
(a) Letters (b) Circulars (c) Bulletins (d) All the Above.
Answer: (d) All the Above.
Q60. A long channel of communication may lead to —–
(a) Delays (b) Errors (c) Misunderstanding (d) All the Above
Answer: (a) Delays
Q61. Effective communication requires an atmosphere of —–
(a) Trust and Confidence (b) Likes and Dislikes (c) Moral and Immoral (d) None of the Above
Answer: (a) Trust and Confidence
Q62. Business communication, in the present days relies heavily on —–
(a) Mechanical Devices (b) Electric Devices (c) Electronic Devices (d) All the Above
Answer: (c) Electronic Devices
Q63. —– is the response, reaction or reply by the receiver
(a) Feed back (b) Decoding (c) Encoding (d) Channel
Answer: (a) Feed back
Q64. —– is used for transmission of the messages.
(a) Decoding (b) Encoding (c) Channel (d) Feedback
Answer: (c) Channel
Q65. —– by the audience indicates reacion or response to the oral message.
(a) Gestures (b) Noise (c) Direct contact (d) Feed back
Answer: (a) Gestures
Q66 Every organisation has to maintain cordial relations with the members of the —–
(a) Union (b) Public (c) Group (d) All the above
Answer: (b) Public
Q67. The middle management conveys information to the —–
(a) Subordinates (b) Supervisory staff (c) Same level (d) None of the above.
Answer: (b) Supervisory staff
Q68. One who guides and directs other people is known as —–
(a) Leader (b) Motivator (c) Head (d) Sub-ordinate
Answer: (a) Leader
Q69. Unilateral decisions are not taken by —–
(a) Laisses faire leader (b) Autocratic leader (c) Democratic leader (d) Functional
Answer: (c) Democratic leader
Q70. —–leader may be an expert in his field of activity
(a) Functional (b) Institutional (c) Democratic (d) Autocratic
Answer: (a) Functional
Q71. A paternalistic leader takes care of his —–
(a) Family (b)Followers (c) Organisation (d) None of the above
Answer: (b)Followers
Q72. In unity of command, sub-ordinate should get orders from —–
(a) One superior (b) Group (c) Another subordinate (d)All the above
Answer: (a) One superior
Q73. With holding or suppression of information makes communication —–
(a) Ineffective (b) effective (c) Relevant (d) Irrelevant
Answer: (a) Ineffective
Q74. Sense of judgement should be possessed by —–
(a) Subordinate (b) Group member (c) Leader (d) all the above persons
Answer: (c) Leader
Q75. —– translates plans into results.
(a) Controling (b) Motivating (c) Decision making (d) Directing
Answer: (d) Directing
Q76. —– must use appropriate techniques of direction
(a) The manager (b) The employees (c) Suppliers (d) Customers
Answer: (a) The manager
Q77. In unity of command, a subordinate is accountable to his —–
(a) Group (b) Union (c) Superior (d) Family
Answer: (c) Superior
Q78. —– improves the job attitudes of the subordinates
(a) Autocratic leadership (b) Democratic leadership (c) Functional leadership (d) Laissez faire leadership
Answer: (b) Democratic leadership
Q79. —– must not make decisions influenced by emotions
(a)Leader (b) Follower (c) Assistant (d) Individual
Answer: (a)Leader
Q80. A/an —– leader wants his subordinates to work in the manner he wants.
(a) democratic (b) autocratic (c) functional (d) laissez faire
Answer: (b) autocratic
Q81. A person cannot be a successful leader if he lacks
(a) weak physical health (b) self confidence (c) negative thinking (d) emotions
Answer: (b) self confidence
Q82. Subordinates normally show resistance to — type of leadership style
(a) Functional (b) Democratic (c) Autocratic (d) Institutional
Answer: (c) Autocratic
Q83. —– is the result of an interaction between Human needs and Incentives.
(a) Leadership (b) Motivation (c) Co-Operation (d) Organisation.
Answer: (b) Motivation
Q84. There are ——— needs under Maslow’s need Hierarchy theory.
(a) 4 (b) 3 (c) 5 (d) 6
Answer: (c) 5
Q85. The safety needs emerge once the —– of a person are fulfilled.
(a) Social Needs (b) Basic Needs (c) Esteem Needs (d) All the Above.
Answer: (b) Basic Needs
Q86. Theory Y is ————— in its approach
(a) Positive (b) Negative (c) Neutral (d) None
Answer: (a) Positive
Q87. Workers need not be directed and closely supervised under ———— approach
(a) X Theory (b) Y Theory (c) Maslow Theory (d) None
Answer: (b) Y Theory
Q88. People do not voluntarily accept any responsibility under ———— theory
(a) X Theory (b) Y Theory (c) Maslow (d) None.
Answer: (a) X Theory
Q89. Financial motivation are given to employees in the form of
(a) Increment (b) Bonus (c) Incentive (d) All the Above.
Answer: (d) All the Above.
Q90. —– developed X and Y theories
(a) Maslow (b) McGregor (c) F.W.Taylor (d) Peter F Drucker
Answer: (b) McGregor
Q91. —– Motivation are not associated with monetary rewards
(a) Positive (b) Extrinsic (c) Negative (d) Non-Financial
Answer: (d) Non-Financial
Q92. Method of motivation may be ————
(a) Positive (b) Negative (c) Positive or Negative (d) None of the Above
Answer: (c) Positive or Negative
Q93. Financial incentives are in the form of ————
(a) Knowledge of results (b)Opportunity for growth (c) Commission (d) All the Above
Answer: (c) Commission
Q94. Awareness of unsatisfied needs creates ————
(a) Tension (b) Tired (c) Pleasure (d) None of the Above
Answer: (a) Tension
Q95. Human needs are ————
(a) Limited (b) Unlimited (c) Satisfied (d) Fulfilled
Answer: (b) Unlimited
Q96. Money is often recognised as a symbol of ————
(a) Power (b) Prestige (c) Status (d) All the above
Answer: (d) All the above
Q97. Social needs are ————
(a) Friendship (b) Companionship (c) Self-Respect (d) Both Friendship & Companionship
Answer: (d) Both Friendship & Companionship
Q98. Job security is ————
(a) Esteem Needs (b) Safety Needs (c) Social Needs (d) Physiological Needs
Answer: (b) Safety Needs
Q99. Indirect compensations are ————
(a) Free Housing (b) Conveyance (c) Medical Facilities (d) All the Above
Answer: (d) All the Above
Q100. 1. ———— avoids the need to dispense with surplus staff called retrenchment.
(a)Transfer (b) Promotion (c) Deputation (d) Gate Hiring
Answer: (a)Transfer
Q101. Many organisation get the information about the prospective candidates through ———
(a) Employment Agencies (b) Labour Unions (c) Advertisement (d) Deputations.
Answer: (a) Employment Agencies
Q102. Performance test is also known as
(a) Trade Test (b) Aptitude Test (c) Personality Test (d) Intelligence Test.
Answer: (a) Trade Test
Q103. Depth interview is also known as
(a) Stress Interview (b) Preliminary Interview (c) Non Directive Interview (d) Patterned Interview
Answer: (c) Non Directive Interview
Q104. —- is an example for conventional training.
(a) Induction (b) Role Playing (c) Apprenticeship Training (d) Job Rotation.
Answer: (c) Apprenticeship Training
Q105. In —– training, training school is established within the factory premises
(a) Induction (b) Refresher (c) Vestibule (d) Apprenticeship
Answer: (c) Vestibule
Q106. Training builds —– in the employee
(a) Self- Confidence (b) Interest (c) Proficiency (d) Efficiency
Answer: (a) Self- Confidence
Q107. —– Employees make better use of machine and materials
(a) Untrained (b) Well Trained (c) Trainees (d) None of the Above
Answer: (b) Well Trained
Q108. Different groups of trainee participate in a —– game
(a) Organisational (b) Administration (c) Management (d) Planning
Answer: (c) Management
Q109. —– training helps an individual to understand group behaviour
(a) Induction Training (b) Job Rotation (c) Vestibule (d) Sensitivity
Answer: (d) Sensitivity
Q110. Internal sources of recruitment are
(a) Transfer (b) Advertisement (c) Gate Hiring (d) Job Rotation
Answer: (a) Transfer
Q111. Employee Recommendation can be considered to employ
(a) Lower Level (b) Operative Level (c) Upper Level (d) Junior Management Level
Answer: (a) Lower Level
Q112. Internal Sources of recruitment saves lot of
(a) Men and Materials (b) Time and Money (c) Machines and Tools (d) None of the Above
Answer: (b) Time and Money
Q113. Selection tests may give information about
(a) Aptitude (b) Interest (c) Personality (d) All the Above
Answer: (d) All the Above
Q114. The Probotionary period may range from
(a) 2 Months to 6 Months (b) 3 Months to 1 Year (c) 6 Months to 2 Years (d) 2 Months to 9 Months
Answer: (c) 6 Months to 2 Years
Q115. Intelligence test includes
(a) Leadership (b) Word Fluency and Memory (c) Ambition (d) Patience
Answer: (b) Word Fluency and Memory
Q116. The Off-the-job training methods are suitable for training
(a) Senior Executive (b) Apprenticeship (c) Vestibule (d) Junior Executive
Answer: (d) Junior Executive
Q117. Training is concerned with imparting and developing —– for particular purpose.
(a) Self-Respect (b) Complete Knowledge (c) Specific Skills (d) Personality
Answer: (c) Specific Skills
Q118. —–. Test tries to measure the level of intelligence of a candidate
(a) Interest Test (b) Aptitude Test (c) Intelligence Test (d) Personality Test
Answer: (c) Intelligence Test
Q119. Induction Training in also known as
(a) Refresher training (b) Job Rotation (c) Apprenticeship Training (d) Orientation Training
Answer: (d) Orientation Training