Online MCQ Assignment Answer

QN1: All are types of plant layout, except–

a) Process layout

b) Product layout

c) Group Technology Layout

d) Jumbled layout

Answer

Answer: d) Jumbled layout

QN2: Which of the following is not an extrapolative method of forecasting?

a) Moving Average

b) Exponential Smoothening

c) Sales force Estimates

d) Time Series

Answer

Answer: c) Sales force Estimates

QN3: All of the following are quality Gurus except–

a) Philip Kotler

b) Joseph M Juran

c) Philip B. Crosby

d) William E. Deming

Answer

Answer: a) Philip Kotler

QN4: EOQ stands for

a) Easy Order Quantity

b) Economic Order Quantity

c) Easy Order Quality

d) Economic Order Quantity

Answer

Answer: b) Economic Order Quantity

QN5: Who proposed the PDCA cycle?

a) Shigeo Shingo

b) Genichi Taguchi

c) William E. Deming

d) Philip B.Crosby

Answer

Answer: c) William E. Deming

QN6: Which one of the following is not a type of Control Chart in Statistical Quality Control?

a) P-chart

b) C-chart

c) F – chart

d) R-chart

Answer

Answer: c) F – chart

QN7: Which of the following functions is not a core function of an organization?

a) The operations function

b) The marketing (including sales) function

c) The accounting and finance function

d) The product/service development function

Answer

Answer: a) The operations function

QN8: BPR stands for–

a) Business Process Re-engineering

b) Business Program Re-engineering

c) Business Program Response

d) Business Process Re-alignment

Answer

Answer: a) Business Process Re-engineering

QN9: Walter Shewhart is listed among the important people of operations management because of his contributions to–

a) Assembly Line Production

b) Measuring the productivity in the service sector

c) Just-in-time inventory method

d) Statistical quality control

Answer

Answer: d) Statistical quality control

QN10: Henry Ford is noted for his contribution to–

a) Standardization of parts

b) Statistical quality control

c) Assembly line operations

d) Scientific management

Answer

Answer: c) Assembly line operations

QN11: Taylor and Deming would have both agreed that–

a) Whirlpool’s global strategy is good one

b) Eli Whitney was important contributor to statistical theory

c) Management must do more to improve the work environment and its processes so that quality can be improved

d) Productivity is more important than quality

Answer

Answer: c) Management must do more to improve the work environment and its processes so that quality can be improved

QN12: Who among the following is associated with contributions to quality control in operations management?

a) Charles Babbage

b) Henry Ford

c) Frank Gilbreth

d) W. Edwards Deming

Answer

Answer: d) W. Edwards Deming

QN13: The field of operations management is shaped by advances in which of the following fields?

a) Chemistry & Physics

b) Industrial Engineering & Management Science

c) Biology & Anatomy

d) All of above

Answer

Answer: d) All of above

QN14: The five elements in management process are–

a) Plan, direct, update, lead and supervise

b) Accounting/finance ,marketing, operations, and management

c) Organize ,plan, control, staff, and manage

d) Plan, lead, organize, manage, and control

Answer

Answer: d) Plan, lead, organize, manage, and control

QN15: The responsibilities of operations manager include–

a) Planning, organizing, staffing, procuring, and reviewing

b) Forecasting, designing, planning, organizing, and controlling

c) Forecasting, designing, operating, procuring, and reviewing

d) Planning, organizing, staffing, leading, and controlling

Answer

Answer: d) Planning, organizing, staffing, leading, and controlling

QN16: All of the following decisions fall within the scope of operations management except for–

a) Financial Analysis

b) Design of products and processes

c) Location of Facilities

d) Quality management

Answer

Answer: a) Financial Analysis

QN17: Which of the following would not be an operations function in a fast food restaurant?

a) Making Hamburgers & Fries

b) Advertising and promotions

c) Maintaining equipments

d) Designing the layout of the facility

Answer

Answer: b) Advertising and promotions

QN18: Current trends in operations management include all of the following except–

a) Just in time performance

b) Rapid product development

c) Mass Customizations

d) Mass Production

Answer

Answer: d) Mass Production

QN19: Gibson Valves produces cast bronze valves on an assembly line. If 1600 valves are produced in an eight hour shift, the productivity of line is–

a) 2 valves/hr

b) 40 valves/hr

c) 80 valves/hr

d) 200 valves/hr

Answer

Answer: d) 200 valves/hr

QN20: The largest contributor to productivity increase is — , estimated to be responsible for— of the annual increase.

a) Management; one-half

b) Mr. Deming; one-half

c) Labor; two third

d) Capital;90%

Answer

Answer: a) Management; one-half

QN21: Which variable is taken along the abscissa or X axis in a p-chart?

a) Time

b) Sample number

c) Proportion of defects

d) Number of defects

Answer

Answer: a) Time

QN22: Which kind of labor force is required in case of Jobbing Production?

a) Highly Skilled

b) Not at all skilled

c) Moderately skilled

d) Skilled

Answer

Answer: a) Highly Skilled

QN23: 5-S are all, except–

a) Tidiness

b) Cleanliness

c) Discipline

d) Timeliness

Answer

Answer: d) Timeliness

QN24: PPC stands for–

a) Production Planning and Controlling

b) Production Procurement and Controlling

c) Planning Procurement and Controlling

d) Procurement Planning and Controlling

Answer

Answer: a) Production Planning and Controlling

QN25: Most operations produce a mixture of both products and services. Which of the following businesses is closest to producing “pure” services?

a) A restaurant

b) A steel company

c) Counselor/Therapist

d) IT Company

Answer

Answer: c) Counselor/Therapist

QN26: Operations can be classified according to the degree of variation in demand and visibility of the operation as well as their volume and variety of production. Which of the following operations would be classified as high variation and high visibility?

a) A Fast Food Restaurant

b) A Family Doctor

c) A Front Office of Bank

d) A Carpenter

Answer

Answer: a) A Fast Food Restaurant

QN27: Range is calculated in which of the following control chart?

a) R Chart

b) F Chart

c) C Chart

d) P Chart

Answer

Answer: a) R Chart

QN28: Which of the following is not a typical service attribute?

a) Intangible product

b) Easy to Store

c) Customer Interaction is high

d) Simultaneous production & consumption

Answer

Answer: b) Easy to Store

QN29: The Dulac Box plant produces 500 cypress packing boxes in 10 hour shift. Due to higher demand company decided to operate three 8-hour shifts instead. They are now able to produce 600 boxes a day. What has happened to production?

a) Increased by 50 boxes/shift

b) Increased by 37.5 boxes/hr

c) Increased by 20%

d) Decreased by 8.3%

Answer

Answer: c) Increased by 20%

QN30: Three commonly used productivity variables are–

a) Quality, External Elements, Precise Units of measure

b) Labor, Capital, Management

c) Technology, Raw Materials, Labor

d) Education, Diet, Social Overheads

Answer

Answer: b) Labor, Capital, Management

QN31: Productivity can be improved by–

a) Increasing inputs while holding outputs steady

b) Decreasing outputs while holding inputs steady

c) Increasing inputs and outputs in same proportion

d) Decreasing inputs while holding outputs steady

Answer

Answer: c) Increasing inputs and outputs in same proportion

QN32: Who prepares the daily production report?

a) Floor supervisor

b) Shop supervisor

c) Cleaner

d) Distributor

Answer

Answer: a) Floor supervisor

QN33: Work study is also called— study.

a) Time

b) Time & Motion

c) Method

d) Motion

Answer

Answer: c) Method

QN34: The ratio of output to input of a production system is commonly known as–

a) Productivity

b) Process

c) Parts

d) Planning

Answer

Answer: a) Productivity

QN35: ISO stands for–

a) Indian Standards Organization

b) International Organization for Standardizations

c) International Organization for Standards

d) Indian Statistical Organization

Answer

Answer: b) International Organization for Standardizations

QN36: Which one of the following would not normally be considered a general characteristic of service?

a) Low contact services can often be made more efficient than high contact services.

b) Production & Consumption are simultaneous

c) Production and sales cannot easily be separated functionally

d) Production & Consumption can always be spatially separated

Answer

Answer: d) Production & Consumption can always be spatially separated

QN37: The— is the probability that a good lot will be rejected by the sampling plan.

a) Producer’s Risk

b) Consumer’s Risk

c) Manufacturer’s Risk

d) Seller’s Risk

Answer

Answer: a) Producer’s Risk

QN38: The — is the defect level for which lots are regarded as bad lots.

a) LTPD

b) ATPD

c) LPTD

d) LPDT

Answer

Answer: a) LTPD

QN39: Which of the following is the least likely decision to be made by Operations Manager?

a) Designing & improving the jobs of the workforce

b) Deciding which market areas to manufacture products for

c) How to use quality techniques to reduce waste

d) Selecting the location and layout of a facility

Answer

Answer: b) Deciding which market areas to manufacture products for

QN40: Which of the following would not be normally considered as key feature of Operations Management?

a) World Class Operations can give an organization a competitive advantage

b) Operations is the area of a business where most people work

c) Operation researches mathematical techniques for optimizing processes

d) Operations is the part of an organization which creates wealth through the management of transformation process

Answer

Answer: b) Operations is the area of a business where most people work