QN1. Which of the following is not the aim of performance appraisal?
(a) To make compensation plans more scientific and rational.
(b) To select the best candidates
(c) To identify the needs of training
(d) To identify potentialities for other work
Answer: (a) To make compensation plans more scientific and rational.Answer
QN2. Which of the following is not a traditional and highly scientific method of performance appraisal?
(a) Critical Incident Method
(b) Point Method
(c) Behaviourally Anchored Rating Scales (BARS)
(d) Man-to-Man comparison
Answer: (d) Man-to-Man comparisonAnswer
QN3. Which of the following is not one of the modern methods of performance appraisal?
(a) 3600 Techniques
(b) Human resource accounting
(c) Grading Method
(d) BARS
Answer: (c) Grading MethodAnswer
QN4. In the paired comparison technique of performance appraisal, which of the following formulae is applied?
(a) No. of comparison = (N-(N-1))/131
(b) No. of comparison = (N -(N-1))/1
(c) No. of comparison = (N-(N-1))/2
(d) No. of comparison = (N(N-1))/2
Answer: (d) No. of comparison = (N(N-1))/2Answer
QN5. Which of the following statements regarding MBO is not true?
(a) There is no special provision in MBO for appraising of progress by both the appraiser and the appraised.
(b) MBO has a special provision for mutual goal setting
(c) MBO has emerged as a reaction to the traditional management practices
(d) MBO is based on behavioural value of fundamental trust in the goodness of human beings.
Answer: (d) MBO is based on behavioural value of fundamental trust in the goodness of human beings.Answer
QN6. 360 Degree Technique does not evaluate the manager’s quality of interaction with:
(a) Customers
(b) Peers
(c) Subordinates
(d) Bosses
Answer: (b) PeersAnswer
QN7. 360 Degree Technique does not play any important role in:
(a) Unfolding strengths and weaknesses in the managing style of assessee
(b) Boosting the morale of assessee
(c) Revealing truths about organizational culture and ambience
(d) Forcing inflexible managers to initiate self-change
Answer: (c) Revealing truths about organizational culture and ambienceAnswer
QN8. Which of the following statement about 360 degree technique is not true?
(a) Assessees usually deny the truth of negative feedback
(b) Linking findings to rewards may be unfair
(c) Can be used to humiliate assessee(s)
(d) Can be used in writing job descriptions
Answer: (c) Can be used to humiliate assessee(s)Answer
QN9. Which of the following is not one of the steps in the process of constructing BARS?
(a) Collecting critical incidents
(b) Forcing choice descriptions
(c) Reclassification of incidents
(d) Identifying performance dimensions
Answer: (b) Forcing choice descriptionsAnswer
QN10. Which of the following is not a modern method of performance appraisal?
(a) Human Resource Accounting
(b) Graphic Rating Scale Method
(c) MBO
(d) Self-evaluation
Answer: (d) Self-evaluationAnswer
QN11. Which of the following is not one of the limitations and constraints of performance appraisal?
(a) Psychological Blocks
(b) Economic Blocks
(c) Technical Pit Falls
(d) Faulty Assumptions
Answer: (a) Psychological BlocksAnswer
QN12. Which of the following is not one of the distortions involved in performance evaluation?
(a) Halo effect
(b) Special tendency
(c) Rater’s liking and disliking
(d) Constant errors
Answer: (d) Constant errorsAnswer
QN13. Which of the following is not a method of potential evaluation?
(a) Review Appraisal
(b) Philips NV Holland Model
(c) Descriptive Evaluation
(d) Psychometric Tests
Answer: (a) Review AppraisalAnswer
QN14. Which of the following is not included in the 2×2 matrix used in Philips’ Hi-Lo Model of potential evaluation?
(a) Developers
(b) Problem Children
(c) Stars
(d) Planned Separation
Answer: (c) StarsAnswer
QN15. Which of the following four qualities is generally not included while preparing 5-point scale for potential evaluation in Philips NV Holland Model?
(a) Training effectiveness
(b) Operational effectiveness
(c) Interpersonal effectiveness
(d) Achievement motivation
Answer: (d) Achievement motivationAnswer
QN16. Which of the following is not considered as one of the best practices of potential evaluation?
(a) Rewarding for good performance in the past
(b) Communicating potential appraisal to all employees regularly
(c) Incorporating the appraisal and reward of potential in the assessment system
(d) Ensuring to distinguish reward for potential from reward for past performance.
Answer: (b) Communicating potential appraisal to all employees regularlyAnswer
QN17. As per Mihir, K Basu’s Survey, the appraisal system for managerial personnel in the Tata Iron & Steel Company (TISCO) was introduced in :
(a) 1943
(b) 1953
(c) 1963
(d) 1973
Answer: (c) 1963Answer
QN18. Which of the following factors does not influence the measurement of work performance?
(a) Situational characteristics
(b) Individual Characteristics
(c) Image of the company
(d) Performance Management Procedures
Answer: (c) Image of the companyAnswer
QN19. Which of the following statements is false?
(a) Job analysis is the basic for performance standards
(b) Subjective measures in performance appraisal are most desirable
(c)Using multiple raters improves performance
(d) Rating scales are particularly subject to bias
Answer: (b) Subjective measures in performance appraisal are most desirableAnswer
QN20. Which of the following statements is correct?
(a) 360 degree appraisal compare ratees to one another
(b) Assessment Centers’ assessment is desirable when raters rate practically all employees above average
(c) Rating in BARS is in behavioural terms
(d) Narrative essay is the order of ranking from best to worst
Answer: (d) Narrative essay is the order of ranking from best to worstAnswer
QN21. Which of the following is not the major issue in performance appraisal?
(a) Performance Criteria
(b) Reward criteria
(c) Purpose & appraisal system
(d) Measurement technique
Answer: (d) Measurement techniqueAnswer
QN22. The basis for performance standard is:
(a) Job analysis
(b) Employees
(c) HR Plans
(d) Compensation Plan
Answer: (a) Job analysisAnswer
QN23. Performance appraisals serve as building blocks of:
(a) Manpower Planning
(b) Job analysis
(c) Career Planning
(d) Selection
Answer: (c) Career PlanningAnswer
QN24. Which of the following is a future-oriented appraisal technique?
(a) MBO
(b) BARS
(c) Rating Scales
(d) Field Review Method
Answer: (a) MBOAnswer
QN25. Which of the following technique is least susceptible to personal bias?
(a) BARS
(b) Forced Choice
(c) Rating Scales
(d) Check Lists
Answer: (a) BARSAnswer
QN26. A disadvantage of rating scale is:
(a) Feedback
(b) Quantification of scores
(c) Time involved
(d) Cost.
Answer: (d) Cost.Answer
QN27. Which of the following is not the typical Rater error?
(a) Stereo Typing
(b) Same as me
(c) Horn effect
(d) Desire to be accepted
Answer: (c) Horn effectAnswer
QN28. Which step of the following should not be involved in the review of performance appraisal?
(a) Immediate Superior-subordinate Review.
(b) Deciding compensation
(c) Monitoring, Auditing and Appeals
(d) Review by Higher Levels of Management
Answer: (b) Deciding compensationAnswer
QN29. Which, according to N.F.R. Maier, of the following is not included in the seven accomplishments of good counseling?
(a) Availability of expert knowledge
(b) Conformity of solution with value system
(c) Identifying threats
(d) Development of responsibility
Answer: (a) Availability of expert knowledgeAnswer
QN30. Which of the following is not one of the key elements of performance appraisal which can be achieved through an effective appraisal discussion?
(a) Exchange of views
(b) Agreement
(c) Feedback
(d) Disenchantment
Answer: (b) AgreementAnswer
QN31. Which of the following is not one of the main sub-processes of counseling?
(a) Communication
(b) Autonomy
(c) Helping
(d) Influencing
Answer: (d) InfluencingAnswer
QN32. Which of the following is not involved in ‘Communication’?
(a) Listening
(b) Responding
(c) Empathy
(d) Feedback
Answer: (c) EmpathyAnswer
QN33. Which of the following is not included in ‘influencing’?
(a) Autonomy
(b) Positive Re-enforcement
(c) Mutuality
(d) Identification
Answer: (a) AutonomyAnswer
QN34. Which of the following is not involved in ‘helping’?
(a) Positive Re-enforcement
(b) Mutuality
(c) Empathy
(d) Development
Answer: (b) MutualityAnswer
QN35. Which of the following is not one of the key aspects of conducting Appraisal Discussion?
(a) Summation
(b) Attending
(c) Progression
(d) Acceptance
Answer: (c) ProgressionAnswer
QN36. Which of the following is not one of the three distinct aspects which can be identified in ‘Action Planning’?
(a) Positive Requirement
(b) Management Support
(c) Decision Making
(d) Searching
Answer: (d) SearchingAnswer
QN37. Which of the following is not one of the steps essential for development and introduction of performance appraised system?
(a) Deterring an overall approach to performance appraised system
(b) Setting up project team
(c) Appropriate compensating the Project Team
(d) Pilot testing
Answer: (c) Appropriate compensating the Project TeamAnswer
QN38. Which of the following is not the purpose of self-appraisal?
(a) Orienting the employee regarding the intricacies of performance appraisal system
(b) Providing a formal opportunity for the employee to recapitulate.
(c) Identifying his own development needs
(d) Initiating an organization-wide process of review and reflection and supportive climate
Answer: (a) Orienting the employee regarding the intricacies of performance appraisal systemAnswer
QN39. Which is not the advantage of 360 degree appraisal?
(a) Requires extensive training
(b) Is more objective being multi-rater based
(c) Increases accountability of employees to customers
(d) Increases credibility of performance appraisal
Answer: (d) Increases credibility of performance appraisalAnswer
QN40. Which of the following is not the new performance measure that Godrej & Boyce has identified?
(a) Networking Capital Returns
(b) Return on Investment
(c) Volume of Business Growth
(d) Net contribution of the Division
Answer: (a) Networking Capital ReturnsAnswer