Online MCQ Assignment Answer

QN1: Which of the following is not a way of overcoming resistance to change?

(A): Incentives

(B): Using symbols to signify a new era

(C): Involving those involved in the change process

(D): Bullying and harassing people in towing the line

Answer

Answer:(D): Bullying and harassing people in towing the line

QN2: Why might individuals resist organizational change?

(A): Lack of interest

(B): Pessimism

(C): Irritation

(D): All of the above

Answer

Answer:(D): All of the above

QN3: Which of the following is not one of the stages in Kurt Lewin’s famous three-stage prescriptive model of change developed in the 1950s?

(A): Moving to a new level

(B): Melting resistance

(C): Unfreezing current attitudes

(D): Refreezing attitudes at the new level

Answer

Answer:(B): Melting resistance

QN4: What do we mean by the term ‘strategic change’?

(A): Formal organisation structures

(B): The changes that inevitably result in organisations as they evolve in a changing environment

(C): The proactive management of change to achieve strategic objectives

(D): An mportant oranizational Change

Answer

Answer:(C): The proactive management of change to achieve strategic objectives

QN5: Recognizing the need to change but responding in ways that have poor strategic fit with the business” refers to which of the following difficulties face by companies when they want to be innovative?

(A): Failure of perception

(B): Episodic Innovation

(C): Steady State Innovation

(D): Inappropriate innovation

Answer

Answer: (D): Inappropriate innovation

QN6: Change agents facilitate the diagnostic phase by gathering, interpreting and presenting ___.

(A): Data

(B): Solutions

(C): Problems

(D): Alternatives

Answer

Answer:(A): Data

QN7: Which of the following is an organizational culture in which teams are formed to solve particular problems

(A): Power Culture

(B): Role Culture

(C): Person Culture

(D): Task Culture

Answer

Answer:(D): Task Culture

QN8: Change management is mostly aligned with

(A): Marketing

(B): Financial management

(C): Strategic management

(D): Project management

Answer

Answer: (C): Strategic management

QN9: Which of the following focuses on the choice of technologies and processes to be used for production and distribution?

(A): Entrepreneurial problem

(B): Managerial problem

(C): Administrative problem

(D): Engineering problem

Answer

Answer:(D): Engineering problem

QN10: Which of these best describes restraining forces?

(A): Resistance to change

(B): Unfreezing

(C): Negotiation

(D): Refreezing

Answer

Answer:(A): Resistance to change

QN11: When organizational systems and structures are realigned with the desired behaviours, this is referred to as:

(A): Refreezing

(B): Unfreezing

(C): Feedback

(D): Resistance

Answer

Answer: (A): Refreezing

QN12: Which of the following terms describes “the process of planning, coordinating, and implementing changes to the information processing production, distribution, and system facilities”?

(A): Management

(B): Conflict Management

(C): Change management

(D): Crisis Management

Answer

Answer:(C): Change management

QN13: Which of the following states is the most vulnerable to changes in the firm’s environment?

(A): Stable

(B): Unstable

(C): Neutral

(D): Constant

Answer

Answer:(B): Unstable

QN14: Identify the state in which a firm can withstand most environmental changes?

(A): Stable

(B): Unstable

(C): Neutral

(D): Constant

Answer

Answer:(C): Neutral

QN15: Which of the following management activities is most likely to use data mining from the sales data of business

(A): Cash Flow Forecasting

(B): Recruitment Interviewing

(C): Customer Relationship Management

(D): Strategic Management

Answer

Answer:(C): Customer Relationship Management

QN16: Which of the following terms describes “selection of strategies from among alternative courses of action, both for the enterprise as a whole and for every department or section”?

(A): Planning

(B): Leading

(C): Organizing

(D): Controlling

Answer

Answer:(A): Planning

QN17: Which of the following is Not an internal source of strategic organizational change?

(A): New corporate mission

(B): New company leadership

(C): Decline in employee’s morale

(D): Government regulations

Answer

Answer:(D): Government regulations

QN18: Identify a model in which change is depicted in terms of process and content.

(A): Burke Litwin model

(B): Kurt Lewin Model

(C): Punctuated Equilibrium Model

(D): Organizational development model

Answer

Answer:(A): Burke Litwin model

QN19: Merger and acquisition is an example of which of the following

(A): Process Change

(B): Strategic Change

(C): Generative Change

(D): Adaptive Change

Answer

Answer: (B): Strategic Change

QN20: A change agent is only a ___to change

(A): Analyst

(B): Facilitator

(C): Person with Authority

(D): None of these

Answer

Answer:(B): Facilitator

QN21: Which of the following is an OD intervention Technique?

(A): Exit Interview

(B): Quality Circle

(C): Organizational Restructuring

(D): Team Building

Answer

Answer: (D): Team Building

QN22: Which of the following statements is true with respect to training and development?

(A): Training is the process of developing the ability to perform both present and future jobs

(B): Development is the process of developing the necessary skills to perform the present job.

(C): Training is used to develop technical skills of non-managers

(D): Development is used to develop technical skills of non-managers.

Answer

Answer: (C): Training is used to develop technical skills of non-managers

QN23: Some of the indications of requirement of organisational development efforts are

(A): Reduced Customer Satisfaction

(B): Rapidly Increasing costs

(C): All of the above

(D): None of these

Answer

Answer:(C): All of the above

QN24: Some of the major benefits of the OD interventions are

(A): Improved Productivity

(B): Improved image of the organization

(C): Increase in home package

(D): None of these

Answer

Answer:(A): Improved Productivity

QN25: Organizational Development interventions to reduce group conflicts are critical because

(A): It has an impact on organization’s functioning

(B): it’s impact on individual satisfaction

(C): it’s impact on team functioning

(D): All of the above

Answer

Answer:(D): All of the above

QN26: Most of the Organizational Development activities are based on all except

(A): Data based

(B): Problem Solving

(C): Interviews

(D): Scientific Method of Enquiry

Answer

Answer:(C): Interviews

QN27: Some of the changes in the performance due to OD, were seen in all these areas except

(A): Improved Quality level of the products

(B): Reduction in the manpower of the organization

(C): Increase in profit levels

(D): Increase in quality of Services

Answer

Answer:(B): Reduction in the manpower of the organization

QN28: The refreezing stage of the model consists of

(A): Helping the client to integrate a new point of view

(B): Enhance Knowledge

(C): Get Support

(D): None of these

Answer

Answer:(A): Helping the client to integrate a new point of view (Helping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationship)

QN29: The essence of large scale systems change programme is

(A): Majority of participants agree on the nature of actions to be taken and the net desired result to be achieved

(B): Majority of the participants understand the situation

(C): Both (a) and (b)

(D): None of these

Answer

Answer: (C): Both (a) and (b) (To stage event in front of large number of members of the organisation, Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved)

QN30: The OD consultant can build trust and commitment by way of all of these except

(A): By announcing confidentiality of the responses

(B): By announcing his authority

(C): by bringing openness amongst the members

(D): By inculcating candour amongst the members and consulltant

Answer

Answer: (B): By announcing his authority

QN31: The team building interventions are directed towards main areas of

(A): Diagnosis

(B): Team and organizational processes

(C): Team Relationships

(D): All of the above

Answer

Answer:(D): All of the above

QN32: The unfreezing stage of the Changed process, consists of all except

(A): Provision of psychological safety

(B): Improved Listening Skills

(C): Creation of guilt or anxiety

(D): Disconfirmation

Answer

Answer:(B): Improved Listening Skills

QN33: The organizational diagnosis means:-

(A): To identify strengths, weaknesses problem areas

(B): To find out discrepancies, between vision and desired future and current situations

(C): Both (A) and (B)

(D): None of the above

Answer

Answer:(C): Both (A) and (B)

QN34: Cultural intervention concentrates on

(A): Traditions

(B): Precedents

(C): Practices

(D): All of the above

Answer

Answer:(D): All of the above

QN35: People in the organisation should be treated as

(A): Important resource

(B): Natural resource

(C): Working capital

(D): All of the above

Answer

Answer:(A): Important resource

QN36: For an Interdependency Intervention, in a group of Ten people, in order to interview others, how many individuals member of the team, each member would be required to do meet:-

(A): 6 members

(B): 7 members

(C): 8 members

(D): 9 members

Answer

Answer:(D): 9 members

QN37: As a result of recent studies in OD, number of views are now being developed, one of the most important concept on which the OD is constructed is that, of

(A): A normative value for culture and change

(B): Individual leadership

(C): both ‘A’ and ‘B’

(D): None of the above

Answer

Answer:(A): A normative value for culture and change

QN38: Various types of tactics used by managers to accomplish their goals are known as

(A): Use of social networks

(B): Playing it straight

(C): Going around the formal system

(D): all of the above

Answer

Answer:(D): all of the above

QN39: The data collection on organisation is undertaken by the Consultant, by way of

(A): Interviews

(B): Press Briefings

(C): Social Network

(D): All of the above

Answer

Answer:(D): All of the above

QN40: In an organization there should be a ___ to be taken on business decisions

(A): Team approach

(B): Consistent Approach

(C): both ‘A’ and ‘B’

(D): None of the above

Answer

Answer: (A): Team approach