QN01. Which of the following is not an attribute of physiological individual difference?
- Appearance
- Complexion
- Attitude
- Body shape
Answer
(C)Attitude
QN02. Responsible, dependable, persistent and achievement oriented are features of
- introversion
- agreeableness
- extroversion
- conscientiousness
Answer
(D)conscientiousness
QN03. ______________ is the degree to which an individual is willing to take chances and risky decisions
- Authoritarianism
- Dogmatism
- Risk propensity
- Tolerance for ambiguity
Answer
(C)Risk propensity
QN04. Z theory is a Japanese approach of motivation developed by
- Mc Clelland
- William Ouchi
- Alderfer
- Mc Gregor
Answer
(B)William Ouchi
QN05. The group formed by an organization to accomplish narrow range of purposes within a specified time
- Formal Group
- Task Group
- Interest Group
- Functional Group
Answer
(B)Task Group
QN06. Grid Organisation Development was developed by
- Blake and Mounton
- Elton Mayo
- F W Taylor
- Max weber
Answer
(A)Blake and Mounton
QN07. ______________ is small groups of workers who meet regularly with their supervisor to solve work related problem
- Quality of Work life
- Quality Circle
- Alternative Work schedule
- Job Redesign
Answer
(B)Quality Circle
QN08. ______________ represent noblest thoughts, ideals etc.
- Ego
- Super ego
- Negative ego
- Id
Answer
(B)Super ego
QN09. Whose concept states that interpersonal and human relations may lead to productivity
- Elton Mayo
- Henry Fayol
- F.W. Taylor
- Max Weber
Answer
(A)Elton Mayo
QN10. ______________ is reality and practical oriented part of thinking
- Ego
- Super ego
- Negative ego
- Id
Answer
(A)Ego
QN11. Today’s organization are
- Open system
- Closed system
- Open as well as closed
- None of these
Answer
(A)Open system
QN12. ______________ is largely childish, irrational, never satisfied, demanding and destructive of others
- Ego
- Super ego
- Negative ego
- Id
Answer
(D)Id
QN13. Which of the following is/are OD intervention techniques
- Sensitivity training
- MBO
- Quality of work life
- All the above
Answer
(D)All the above
QN14. What sort of goals does Management By Objectives (MBO) emphasize?
- Tangible, verifiable and measurable
- Achievable, controllable and profitable
- Challenging, emotional and constructive
- Hierarchical, attainable and effective
Answer
(A)Tangible, verifiable and measurable
QN15. Which of the following leadership behaviours are identified by the path-goal theory?
- Supportive, employee-oriented, laissez-faire and participative
- Achievement-oriented, supportive, humanistic, and directive
- Participative, achievement-oriented, directive, and supportive
- Directive, participative, supportive, and laissez-faire
Answer
(C)Participative, achievement-oriented, directive, and supportive
QN16. In Maslow’s hierarchy needs which of the following pair of needs is ranked as” lower order needs”?
- Physiological and safety needs
- Physiological and social need
- Self actualization and safety needs
- Social and esteem needs
Answer
(B)Physiological and social need
QN17. Over the past two decades, business schools have added required courses on people skills to many of their curricula. Why have they done this?
- Managers no longer need technical skills in subjects such as economics and accounting to succeed.
- There is an increased emphasis in controlling employee behavior in the workplace.
- Managers need to understand human behavior if they are to be effective.
- These skills enable managers to effectively lead human resources departments.
Answer
(C)Managers need to understand human behavior if they are to be effective.
QN18. Which one of the following would not be considered a human skill in Katz’s structure?
- Decision making.
- Communicating
- resolving conflicts
- working as part of a team
Answer
(A)Decision making.
QN19. The science that seeks to measure, explain, and sometimes change the behaviour of humans and other animals is known as.
- Psychiatry
- Psychology
- Sociology
- organizational behavior
Answer
(B)Psychology
QN20. Individual-level independent variables include all of the following except.
- Leadership
- Learning
- Perception
- motivation
Answer
(A)Leadership
QN21. Which of the following researchers thought that reinforcement was the central factor involved in behavioural change?
- Pavlov
- Fayol
- Skinner
- Deming
Answer
(C)Skinner
QN22. What is the most relevant application of perception concepts to OB?
- the perceptions people form about each other
- the perceptions people form about their employer
- the perceptions people form about their culture
- the perceptions people form about society
Answer
(A)the perceptions people form about each other
QN23. “I will never do business with them again” is ______________ components of attitude.
- Affective component
- Cognitive component
- Intentional component
- None of these
Answer
(C)Intentional component
QN24. Employees needs met by Autocratic Model is
- Subsistence
- Security
- Status and Recognition
- Self-actualization
Answer
(A)Subsistence
QN25. Good natured, cooperative and trusting are the features of
- introversion
- agreeableness
- extroversion
- conscientiousness
Answer
(B)agreeableness
QN26. ______________ is manipulating and influencing others as a primary way of achieving one’s goal
- Authoritarianism
- Dogmatism
- Risk propensity
- Machiavellianism
Answer
(D)Machiavellianism
QN27. Under ERG theory, “R” stands for ______________
- Rationality
- Responsibility
- Remuneration
- Relatedness
Answer
(D)Relatedness
QN28. ______________ theory believes that employees dislike work
- X theory
- Y theory
- Z theory
- None of these
Answer
(A)X theory
QN29. ______________ is the attractiveness of the members towards the group or resistance to leave it
- Group norms
- Group behavior
- Group cohesiveness
- Group structure
Answer
(C)Group cohesiveness
QN30. under sensitivity training, the preferable T- group members is
- 25 to 50
- 10 to 20
- 50 to 100
- 5 to 10
Answer
(B)10 to 20
QN31. Which one of the following is/are leadership theories?
- Trait theory
- Behavior theory
- Contingency theory
- All of these
Answer
(D)All of these
QN32. Which of the following is / are not direct method to solve intergroup conflicts
- Problem solving
- Domination by the management
- Removing key figures in conflict
- Persuasion
Answer
(D)Persuasion
QN33. Which of the following would be least likely to pose a barrier to cross-cultural communications?
- Tone difference
- Word connotations
- Political correctness
- Differences among perceptions
Answer
(C)Political correctness
QN34. Maslow grouped the five needs into two categories
- Higher-order needs and Lower-order needs.
- Supreme needs and local needs
- Self needs and others needs
- Luxurious needs and comfort needs
Answer
(A)Higher-order needs and Lower-order needs.
QN35. What does consensus refer to in attribution theory?
- There is general agreement about a perception.
- Different people respond the same way in the same situation.
- There is general agreement about how people desire to respond to the same situation.
- Different people perceive a situation similarly.
Answer
(B)Different people respond the same way in the same situation.
QN36. According to Katz, technical skills encompass the ability to.
- analyze and diagnose complex situations
- exchange information and control complex situations
- apply specialized knowledge or expertise
- initiate and oversee complex projects
Answer
(C)apply specialized knowledge or expertise
QN37. Which of the following is a reason that the study of organizational behaviour is useful?
- Human behavior does not vary a great deal between individuals and situations.
- Human behavior is not random.
- Human behavior is not consistent.
- Human behavior is rarely predictable.
Answer
(B)Human behavior is not random.
QN38. What term is used to describe voluntary and involuntary permanent withdrawal from an organization?
- Absenteeism
- Turnover
- Downsizing
- truancy
Answer
(B)Turnover
QN39. Four processes have been found to determine the influence that a model will have on an individual. Which of the following is not one of those processes?
- attention processes
- retention processes
- motor reproduction processes
- consequential processes
Answer
(D)Foconsequential processesur
QN40. What is the name of the theory that deals with how we explain behaviour differently depending on the meaning we assign to the actor?
- behavioral theory
- judgment theory
- selective perception theory
- attribution theory
Answer
(D)attribution theory