QN01. In ______________ leadership, there is a complete centralization of authority in the leader
- Democratic
- Autocratic
- Free rein
- Bureaucratic
Answer
(B)Autocratic
QN02. ______________ refers to the basic changes in the content and responsibilities of job so as to satisfy higher motivational needs
- Job enrichment
- Job enlargement
- Work relocation
- Process consultation
Answer
(A)Job enrichment
QN03. When a group gives some of its leadership positions to the members of other group, it is
- Contracting
- Co-opting
- Co-alition
- Competition
Answer
(B)Co-opting
QN04. Who proposed “bureaucratic structure” is suitable for all organization
- Elton Mayo
- Henry Fayol
- F.W. Taylor
- Max Weber
Answer
(D)Max Weber
QN05. Extension of behavior modification into organization is called
- Enrichment
- Enlargement
- OB Mod
- OB Ext
Answer
(C)OB Mod
QN06. Which of the following is / are not a method of managing stress
- Time management
- Supervisor training
- Role Analysis techniques (RAT)
- Rorschach test
Answer
(D)Rorschach test
QN07. The managers of a multinational company are located in France, India, Brazil, and the United States. Which decision-making technique seems most reasonable for this organization?
- A postal service interaction
- A brainstorming session
- A nominal discussion
- An electronic meeting
Answer
(D)An electronic meeting
QN08. Which of the following theory is proposed by Clayton Alderfer?
- Theory X and Theory Y
- Hierarchy of Needs
- ERG Theory
- Theory
Answer
(B)Hierarchy of Needs
QN09. In which stage of the conflict process does conflict become visible?
- Illumination
- Intentions
- Behaviour
- Cognition
Answer
(C)Behaviour
QN10. Your boss never gives you the benefit of the doubt. When you were late back from lunch, he assumed that you had simply taken too much time. He never considered that the elevators were out and you had to walk up 10 flights of stairs. Your boss is guilty of ______________.
- Self-serving bias
- Selective perception
- Fundamental attribution error
- Inconsistency
Answer
(C)Fundamental attribution error
QN11. Job appraisal is the part of ______________
- Sociology
- Anthropology
- Psychology
- Political science
Answer
(C)Psychology
QN12. Robert Katz identified three essential skills that managers need to have in order to reach their goals. What are these skills?
- technical, decisional and interpersonal
- technical, human, and conceptual
- interpersonal, informational and decisional
- conceptual, communication and networking
Answer
(B)technical, human, and conceptual
QN13. If a person responds the same way over time, attribution theory states that the behaviour shows.
- Distinctiveness
- Consensus
- Consistency
- continuity
Answer
(C)Consistency
QN14. Which of the following fields has most helped us understand differences in fundamental values, attitudes, and behaviour among people in different countries?
- Anthropology
- Psychology
- political science
- operations research
Answer
(A)Anthropology
QN15. In Pavlov’s experiment, the bell was a/an.
- unconditioned stimulus
- unconditioned response
- conditioned stimulus
- conditioned response
Answer
(C)conditioned stimulus
QN16. What is the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment?
- Interpretation
- environmental analysis
- Outlook
- perception
Answer
(D)perception
QN17. The extent to which individuals consistently regard themselves as capable, worthy, successful etc. is
- Self esteem
- Authoritarianism
- Tolerance for ambiguity
- Workhollism
Answer
(A)Self esteem
QN18. Managerial orientation of “Custodial model” of OB is
- Authority
- Money
- Support
- Teamwork
Answer
(B)Money
QN19. ______________ is a person’s belief about his chances of successfully accomplishing a specific task
- Self esteem
- Job satisfaction
- Self efficacy
- Self appraisal
Answer
(C)Job satisfaction
QN20. ______________ is the tendency of individual, which directs them to be inward and process ideas and thought within themselves
- extroversion
- Introversion
- internal locus of control
- external locus of control
Answer
(B)Introversion
QN21. ______________ persons feel chronic sense of time urgency
- Authoritarianism
- Dogmatism
- Type A
- Type B
Answer
(A)Authoritarianism
QN22. Hygiene factors are
- Satisfiers
- Maintenance factors
- Defectors
- All of these
Answer
(B)Maintenance factors
QN23. Cognitive Evaluation Theory of motivation is introduced by
- Stacy Adams
- Charms
- Ouchy
- F W Taylor
Answer
(B)Charms
QN24. ______________ is a set of values that states what an organisation stands for
- Organization behavior
- Organizational culture
- Organizational spirit
- Organizational effectiveness
Answer
(B)Organizational culture
QN25. ______________ refers to the combination of two or more individuals, groups or organisation for a common goal with a minimum common programme
- Contracting
- Co-opting
- Co-alition
- Competition
Answer
(C)Co-opting
QN26. “Hawthrone experiment” which was a real beginning of applied research in OB was conducted by
- Elton Mayo
- Henry Fayol
- F.W. Taylor
- Max Weber
Answer
(A)Elton Mayo
QN27. ______________ is a relatively permanent change in behavior that occurs as a result of experience
- Behavior modification
- Learning
- Motivation
- Skills
Answer
(B)Learning
QN28. ______________ refers to the negotiation or an agreement between two groups
- Contracting
- Co-opting
- Pressure tactics
- None of these
Answer
(A)Contracting
QN29. Sathish has a low absenteeism rate. He takes responsibility for his health and has good health habits. He is likely to have a(an):
- Internal locus of control
- External locus of control
- Core locus of control
- High emotional stability level
Answer
(A)Internal locus of control
QN30. While managing political behaviours in organization, the manager requires discouraging:
- Negotiation
- Relationships
- Self interest
- Dialogue
Answer
(C)Self interest
QN31. The more consistent behaviour, the more the observer is inclined to ______________.
- Attribute it to interpretation
- Attribute it to internal causes
- Attribute it to consensus
- Attribute it to external causes
Answer
(B)Attribute it to internal causes
QN32. Which of the following departmentalization can be considered necessary in an organization where the company’s products fall into several categories with very different production methods for each category?
- Customer
- Production
- Process
- Matrix
Answer
(C)Process
QN33. Determining how tasks are to be grouped is part of which management function?
- Planning
- Leading
- Controlling
- organizing
Answer
(D)organizing
QN34. According to Fred Luthans and his associates, which of the following is considered a part of traditional management?
- Disciplining
- decision making
- exchanging routine information
- acquiring resources
Answer
(B)decision making
QN35. Which behavioural science discipline is most focused on understanding individual behaviour?
- Sociology
- social psychology
- Psychology
- anthropology
Answer
(C)Psychology
QN36. Today’s managers understand that the success of any effort at improving quality and productivity must include.
- process reengineering
- quality management programs
- customer service improvements
- employees
Answer
(D)employees
QN37. Which of the following is not true of classical conditioning?
- Classical conditioning is passive.
- Classical conditioning can explain simple reflexive behaviors.
- Learning a conditioned response involves building an association between a conditioned stimulus and an unconditioned stimulus.
- A neutral stimulus takes on the properties of a conditioned stimulus.
Answer
(D)A neutral stimulus takes on the properties of a conditioned stimulus.
QN38. Suspending an employee for dishonest behaviour is an example of which method of shaping behaviour?
- Extinction
- negative reinforcement
- punishment
- reaction
Answer
(C)punishment
QN39. ______________ is once view of reality
- Attitude
- Perception
- Outlook
- Personality
Answer
(B)Perception
QN40. Basis of “Supportive Model of OB is
- Economic resources
- Power
- Leadership
- Partnership
Answer
(C)Leadership
