QN01. ______________ refers to the network of personal and social relations that is developed spontaneously between people associated with each other.
- Formal organization
- Informal organization
- Business organization
- Government organization
Answer
(B)Informal organization
QN02. What sort of actions is most likely to be attributed to external causes?
- Actions that have high distinctiveness, high consensus and high consistency
- Actions that have high distinctiveness, high consensus and low consistency
- Actions that have high distinctiveness, low consensus and low consistency
- Actions that have low distinctiveness, low consistency and high consensus
Answer
(D)Actions that have low distinctiveness, low consistency and high consensus
QN03. Which of the following is most likely to be a belief held by a successful manager?
- Technical knowledge is all that is needed for success.
- It is not essential to have sound interpersonal skills.
- Technical skills are necessary, but insufficient alone for success.
- Effectiveness is not impacted by human behavior.
Answer
(C)Technical skills are necessary, but insufficient alone for success.
QN04. According to Mintzberg, one of management’s interpersonal roles is.
- spokesperson
- leader
- Negotiator
- monitor
Answer
(B)leader
QN05. While the Functions, Roles, Skills, and Activities approaches to management all differ, they all recognize that effective and successful managers must develop which of the following?
- People skills
- technical skills
- Efficiency
- entrepreneurialism
Answer
(A)People skills
QN06. The subject of organizational culture has been most influenced by which behavioural science discipline?
- Anthropology
- Psychology
- social psychology
- political science
Answer
(A)Anthropology
QN07. What role did the meat play in Pavlov’s experiment with dogs?
- an unconditioned response
- a conditioned stimulus
- a conditioned response
- an unconditioned stimulus
Answer
(D)an unconditioned stimulus
QN08. Who said “Give me a child at birth and I can make him into anything you want”?
- B.F. Skinner
- Ivan Pavlov
- Sigmund Freud
- James Emery
Answer
(A)B.F. Skinner
QN09. ______________ are those factors that exists in the environment as perceived by the individual
- Physiological drive
- Psychological drive
- Cue stimuli
- Reinforcement
Answer
(C)Cue stimuli
QN10. Managerial orientation of “Autocratic Model” of OB is
- Authority
- Money
- Support
- Teamwork
Answer
(A)Authority
QN11. Employees needs met by Collegial Model is
- Subsistence
- Security
- Status and Recognition
- Self-actualization
Answer
(D)Self-actualization
QN12. An enduring attribute of a person that appears constantly in a variety of situation is
- behavior
- trait
- attitude
- culture
Answer
(B)trait
QN13. Some people think that what happens to them is a result of fate, chance, luck etc. this is
- extroversion
- conscientiousness
- internal locus of control
- external locus of control
Answer
(D)external locus of control
QN14. ______________ is an attitude reflects the extent to which an individual is gratified or fulfilled by his work
- Motivation
- Job satisfaction
- Contribution
- Cognitive dissonance
Answer
(B)Job satisfaction
QN15. In Two Factor theory, “Salary” coming under ______________
- Satisfiers
- Maintenance factors
- Both of these
- None of above a and b
Answer
(B)Maintenance factors
QN16. Who developed Equity theory of motivation?
- Porter Lawler
- Mc Clelland
- Stacy Adams
- Vroom
Answer
(C)Stacy Adams
QN17. ______________ is the ability of influencing people to strive willingly for mutual objectives
- Motivation
- Control
- Leadership
- Supervision
Answer
(C)Leadership
QN18. An extent to which an organisation achieves its predetermined objectives within given resources and without undue strain to its members
- Organization behavior
- Organizational culture
- Organizational spirit
- Organizational effectiveness
Answer
(B)Organizational culture
QN19. The concept of Work- Week is related with
- Quality of Work life
- Quality Circle
- Alternative Work schedule
- Job Redesign
Answer
(C)Alternative Work schedule
QN20. Scientific Management approach is developed by
- Elton Mayo
- Henry Fayol
- F.W. Taylor
- A. Maslow
Answer
(C)F.W. Taylor
QN21. “Cognitive theory” of learning was given by
- Skinner
- Pavlov
- Tolman
- Piajet
Answer
(C)Tolman
QN22. Thematic Apperception Test (TAT) is designed to understand
- Perception of individual
- Personality of individual
- Learning of individual
- None of these
Answer
(B)Personality of individual
QN23. Which of the following is / are method of managing stress
- Job relocation
- Career counseling
- Recreational facility
- All the above
Answer
(D)All the above
QN24. When a bank robber points a gun at a bank employee, his base of power is:
- Coercive
- Punitive
- Positional
- Authoritative
Answer
(A)Coercive
QN25. Mr. Sunil’s one-day salary was deducted because of his uninformed leave, as he was already warned about this behaviour. It is an example of which method of shaping behaviours?
- Reinforcement
- Positive Reinforcement
- punishment
- Negative Reinforcement
Answer
(C)punishment
QN26. The cognitive process through which an individual selects, organizes but misinterprets environmental stimuli is known as ______________
- Perception
- Projection
- Selective Perception
- Mis-Perception
Answer
(D)Mis-Perception
QN27. Mr.Dirash has a job which pays an excellent salary. He has a good relationship with his peers and his supervisors. He also likes the fact that the company policy fits well with what he personally believes, and that he has received considerable recognition for his achievements at the company. Which of these factors is ‘MOST likely’ responsible for the fact that Dirash loves his job?
- High compensation
- Good nature of peer relationships
- Good nature of supervisor relationships
- Recognition for his achievements
Answer
(D)Recognition for his achievements
QN28. Mintzberg concluded that managers perform 10 different, highly interrelated roles. Which of the following is one of the broad categories into which these roles could be grouped?
- Intrapersonal
- Institutional
- Decisional
- affective
Answer
(C)Decisional
QN29. An OB study would be least likely to be used to focus on which of the following problems?
- an increase in absenteeism at a certain company
- a fall in productivity in one shift of a manufacturing plant
- a decrease in sales due to growing foreign competition
- an increase in theft by employees at a retail store
Answer
(C)a decrease in sales due to growing foreign competition
QN30. According to management guru Tom Peters, almost all quality improvement comes from of design, manufacturing, layout, processes, and procedures.
- Modification
- Stratification
- Integration
- simplification
Answer
(D)simplification
QN31. Which of the following is not a biographical characteristic?
- political affiliation
- age
- Sex
- tenure
Answer
(A)political affiliation
QN32. What do we call the view that we can learn both through observation and direct experience?
- situational learning theory
- classical learning
- social learning theory
- the Pavlov principle
Answer
(C)social learning theory
QN33. Syam is always late coming to work and the manager cut his increment. This is an example of.
- positive reinforcement
- negative reinforcement
- Punishment
- extinction
Answer
(C)Punishment
QN34. Most of the learning that takes place in the Class room is
- Classical conditioning
- Operant conditioning
- Cognitive learning
- Social learning
Answer
(C)Cognitive learning
QN35. Managerial orientation of “Supportive Model” of OB is
- Authority
- Money
- Support
- Teamwork
Answer
(C)Support
QN36. Select the correct hierarchical order of qualities of an individual
- Ability-Skills- Aptitude- Competency
- Aptitude-Ability- Skills- Competency
- Skills- Aptitude- Competency- Ability
- Competency-Ability-Skills- Aptitude
Answer
(B)Aptitude-Ability- Skills- Competency
QN37. Tensed, insecurity and nervousness are features of
- emotional instability
- agreeableness
- extroversion
- conscientiousness
Answer
(A)emotional instability
QN38. The extent to which individual believes in importance of power, status difference in organization
- Self esteem
- Authoritarianism
- Tolerance for ambiguity
- Workahollism
Answer
(B)Authoritarianism
QN39. Under Herzberg’s theory, factors causing dissatisfaction is called
- Demotivators
- Negative stimuli
- Hygiene factors
- Defectors
Answer
(C)Hygiene factors
QN40. Which one is not a Process Based Theory of motivation?
- Porter Lawler theory
- Mc Clelland’s theory
- Stacy Adams theory
- Vroom’s theory
Answer
(B)Mc Clelland’s theory