MS425 Electronic Banking And It In Banks IGNOU exam question paper

MS-425: Electronic Banking And It In Banks last 3 yrs paper

June, 2021

  1. ‘‘Financial services providers are faced with new business demands and are seeking to make more effective use of technology to respond to those challenges.’’ Discuss.
  2. Discuss the phases involved in the process of designing and developing of internet banking followed by Banks.
  3. Explain the Smart Card Technology. What are the advantages of smart cards?
  4. Explain the meaning and functions of Supply Chain Management. Describe the push-based supply chain and pull-based supply chain.
  5. Describe the features of a Customer Relationship Management (CRM) system. Discuss the steps to a successful CRM solution implementation.
  6. What is Computer Crime? Discuss the various Software and Hardware related crimes
  7. What is a Data Warehouse and why is it required by Banks? Describe the process of building a data warehouse.
  8. Write short notes on any four of the following:

    (a) Integrated Services Digital Network (ISDN)

    (b) Telebanking

    (c) Electronic Commerce

    (d) Biometric Security

    (e) Decision Support System

December, 2020

  1. What do you understand by the term ‘Local Area Network’ (LAN)? Discuss the software and hardware technologies used in LAN. Describe the different types of LAN Networks.
  2. Explain the meaning and characteristics of Decision Support Systems (DSS). How is DSS different from Management Information System (MIS)?
  3. Explain the Automated Teller Machines (ATM) technology. Describe the different models of ATMs. What are the advantages and limitations of ATMs?
  4. What are the steps involved in the process of Electronic Data Interchange (EDI)? Explain the applications of EDI in the banking industry.
  5. Describe a Virtual Private Network (VPN) and the technology used in VPN. Discuss the role of VPN in the financial sector.
  6. How can a Disaster Recovery Plan be made effective? Describe the process and methodology of Disaster Recovery Planning
  7. Explain ‘Groupware Computing’ and the technology used in different areas of a typical Groupware model.
  8. Write short notes on any four of the following:

    (a) Call Center

    (b) Indian Financial Network (INFINET)

    (c) Cyber Cash

    (d) Compliance Risk

    (e) Outsourcing

June, 2020

  1. What do you understand by Network Standardization? Discuss the different categories of standards. Describe the role of various organisations involved in the development or promotion of communication standards.
  2. Explain the transformation brought about by internet in consumer banking. Discuss the major opportunities that internet provides for banks and other financial services institutions to reshape their organisations.
  3. What is an ATM? Describe the different models of ATMs. Explain the designing and functioning of Shared Payment Network System (SPNS).
  4. Explain the concept and significance of Wireless Application Protocol (WAP). Discuss the technology and architecture of WAP. Where is WAP applied in the Financial Sector?
  5. ‘There is an increased reliance on technology by banks to manage risks.’ Discuss, how the use or failure of these technologies expose banks to risk. How do banks manage these risks?
  6. What do you understand by Groupware Computing? Discuss the three areas of technology that constitute a groupware model. Describe the Group Decision Support System (GDSS).
  7. Define data warehouse. Why do banks need to have a data warehouse? What are the major steps involved in the implementation of data warehouse?
  8. Write short notes on any four of the following:

    (a) Cryptography

    (b) Virtual Private Networks (VPN)

    (c) Credit Cards

    (d) Customer Relationship Management (CRM)

    (e) Virtual Banking.

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