QN01. The four Cs are ______________. Customer focus, cost, convenience and communication. Convenience, control, competition and cost. Customer solution, cost, convenience and communication. Competition, cost, convenience and communication. Answer(C)Customer solution, cost, convenience and communication. QN02. Brand loyalty indicates customer's ______________ towards the brand. Commitment. Belief. Attributes. Quality. Answer(A)Commitment. QN03. Rising promotion costs and shrinking profit…
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