Q1: In which series of lectures did David E. Lilienthal presented his view on management as an art
a. Management: A Humanist Art
b. The art of Leadership
c. Management and the arts
d. None of the above
Answer
a. Management: A Humanist Art
Q2: —– are the two important aspects of successful management.
a. Efficiency and effectiveness
b. Efficiency and employee
c. E-commerce and entrepreneur
d. None of the above
Answer
a. Efficiency and effectiveness
Q3: —– has defined Management as a process consisting of planning. organising, actuating, and controlling, performed to determine and accomplish the objectives by the use of people and resources”.
a. George R. Terry
b. Webster dictionary
c. Henri Fayol
d. Oliver Sheldon
Answer
a. George R. Terry
Q4: What are two important aspects of successful management?
a. Efficiency and effectiveness
b. Efficiency and employee
c. E-commerce and entrepreneur
d. All of the above
Answer
a. Efficiency and effectiveness
Q5: As a —– management is based on gaining knowledge through research and experiments
a. Science
b. Art
c. Social science
d. Profession
Answer
c. Social science
Q6: Information said to be complete if —–
a. it is fully interpretable
b. error free
c. time taken
d. it can be helpful
Answer
a. it is fully interpretable
Q7: Two types of data are-
a. Primary and Secondary
b. Internally and Externally
c. Sources and Observations
d. Normal and Management
Answer
a. Primary and Secondary
Q8: Which of these is not the function of GDSS
a. Electronic questionnaire
b. Electronic brainstorming tools
c. Group dictionaries
d. One to many communication
Answer
d. One to many communication
Q9: In the words of —– An expert system is a computer program that represents and reasons with knowledge of some specialist subject with the view to solving problems or giving advice.
a. Jackson
b. Coleman
c. Ritley
d. Robertz
Answer
a. Jackson
Q10: The decentralized structure is having a —– presence and it’s impossible to make decision at central level
a. Worldwide
b. State
c. Country
d. Regional
Answer
a. Worldwide
Q11: In which of the following phase, the most appropriate solution is selected-
a. Intelligence phase
b. Design phase
c. Choice phase
d. User phase
Answer
c. Choice phase
Q12: In management there are —– that has been laid down to ensure the confidentiality of the organisations’ information and prevent the misuse of such information
a. Existence of body of specialised knowledge and techniques
b. Establishment of representative professional association
c. Formalised methods of acquiring training and experience
d. Ethical code of conduct
Answer
d. Ethical code of conduct
Q13: What are the symptoms of resisting change?
a. Poor performance & Disinterest towards work
b. Increased absenteeism, shutdowns & strikes
c. Both A & B
d. None of the Above
Answer
c. Both A & B
Q14: According to Coleman and Ritley, An MIS –
a. Applies to all management levels
b. Is linked to an organizational subsystem
c. Is flexible both internally and externally
d. All of above
Answer
d. All of above
Q15: What does 7Ms stands for in the 7Ms viewpoint on management?
a. Men, machine, material, money method, markets, motive
b. Men, machine, mature, material, monday money, maintain
c. Method, markets, motivate, measure maintain, men, material
d. none of the above
Answer
a. Men, machine, material, money method, markets, motive
Q16: Application of DSS in different sector are-
a. medical and banks
b. business and management
c. agriculture and railways
d. all of the above
Answer
d. all of the above
Q17: When data is processed and converted into a form that has a specific meaning, it becomes —–.
a. MIS
b. Knowledge
c. Information
d. Collective data
Answer
c. Information
Q18: According to whom, “Change is concerned with making things different. Things must be different because they change constantly”
a. David P. Baker
b. Alvin Toffler
c. John Naisbett
d. Stephen P. Robbins
Answer
d. Stephen P. Robbins
Q19: Which of the following does not come under the 4Ps of Management?
a. Productivity
b. People
c. Public relationship
d. Price
Answer
d. Price
Q20: Management is guiding —– into dynamic organisational units which attain their objectives to the satisfaction of those served and with a high degree of morale and sense of attainment on the part of those rendering service
a. Natural resources
b. Human and physical resources
c. Capital resources
d. None of the above
Answer
b. Human and physical resources
Q21: —– involves employing an efficient pool of people
a. Directing
b. Staffing
c. Controlling
d. A Managing
Answer
b. Staffing
Q22: An organisation’s styles, values, and beliefs are a part of —– .
a. Organisational structure
b. Code of conduct
c. Organisational culture
d. None of the above
Answer
c. Organisational culture
Q23: An approach to enhance organisational effectiveness using behavioural science knowledge is called —–.
a. Organisational Development
b. Change Management
c. Both A & B
d. None of the Above
Answer
a. Organisational Development
Q24: Similarities between Change Management and Organisational Development
a. Both change management and organisational development lay emphasis on improving the performance and efficiency of an organisation.
b. Both involve a sequential order of planned actions and a set of processes.
c. Both rely on effective leadership to be implemented successfully
d. All of the above
Answer
d. All of the above
Q25: As a —– management involves rules and regulations to achieve set goals
a. Art
b. Profession
c. Science
d. Behavioural Science
Answer
b. Profession
Q26: Which characteristics of profession does not match with management?
a. Establishment of representative professional association
b. Ethical code of conduct
c. Existence of body of specialised knowledge and techniques
d. Formalised methods of acquiring training and experience
Answer
a. Establishment of representative professional association
Q27: According to —–, MIS is the system of people. equipment, procedures, documents and communication that collects, validates, operates on, transforms, stores, retrieves and present data for use in planning, budgeting and other management processes.
a. Schwartz
b. Coleman
c. Ritley
d. Robertz
Answer
a. Schwartz
Q28: —– have given only four functions of management namely planning, organising, leading and controlling
a. F.W Taylor
b. Newman and Summer
c. Henry Fayol
d. George Terry
Answer
b. Newman and Summer
Q29: According to whom, “Change management is the process, tools and techniques to manage the people side of the change process, to achieve the required outcomes and realise the change effectively within the individual, change agent, inner team and wider system.”
a. David P. Baker
b. Alvin Toffler
c. John Naisbett
d. Stephen P. Robbins
Answer
a. David P. Baker
Q30: —– is that occupation in which one professes to have acquired specialised knowledge, which is used either instructing, guiding or advising others
a. Profession
b. Science
c. Art
d. Management
Answer
a. Profession
Q31: —– is a collection of facts, figures, objects, symbols, and events that have been gathered from different sources.
a. Information
b. DSS
c. MIS
d. Data
Answer
d. Data
Q32: Change takes place at three levels, namely individual, group, and —–.
a. Organisational
b. Global
c. Team
d. Domain
Answer
a. Organisational
Q33: In order to understand the concept of MIS, it is necessary to understand two terms —– and —–
a. Data and information
b. Management and information system
c. DSS and expert system
d. Management and objectives of organization
Answer
b. Management and information system
Q34: Information that is error free, correct, and based on facts is called:
a. Accurate information
b. Timely information
c. Relevant information
d. Complete information
Answer
a. Accurate information
Q35: MIS means —–
a. Management info system
b. Management information support
c. Management information system
d. Manage info system
Answer
c. Management information system
Q36: Which are the drawbacks of expert system-
a. Cannot handle multi-dimensional problems
b. Lack in self-awareness and self-analysis tools
c. Both a and b
d. A Neither a or b
Answer
c. Both a and b
Q37: In which of the following phase, all the possible solutions to problems are identified-
a. Intelligence phase
b. Design phase
c. Choice phase
d. User phase
Answer
b. Design phase
Q38: As art, management requires specific —– otherwise the performance of the organisation would be adversely affected.
a. Skills and abilities
b. Research and experiments
c. Competence and capability
d. None of the above
Answer
a. Skills and abilities
Q39: In the view, administration is different from management —– is higher level activity, while —– is lower-level activity
a. Administration: Management
b. Management: Controlling
c. Administration: Planning
d. None of the above
Answer
a. Administration: Management
Q40: External stakeholders —– influence the organisation
a. Indirectly
b. Directly
c. Secondarily
d. Primarily
Answer
a. Indirectly