Q1. An approach to enhance organisational effectiveness using behavioural science knowledge is called ________________
a. Organisational
b. Organisational development
c. Leaders
d. None of these
Answer
b. Organisational development
Q2. Both change management and organisational development lay emphasis on improving the performance and efficiency of an organisation.
a. True
b. False
Answer
a. True
Q3. Organisational development focuses only on individual level.
a. True
b. False
Answer
a. True
Q4. Change takes place at three levels, namely individual, group, and ________________
a. Leaders
b. Promoter
c. Organisational
d. None of these
Answer
c. Organisational
Q5. Change cannot be implemented without leadership efforts.
a. True
b. False
Answer
a. True
Q6. Who are change agents?
a. Leaders
b. Promoter
c. Management and information system
d. None of these
Answer
a. Leaders
Q7. The leadership style should be customised as per the behaviour of employees in a particular organisation.
a. True
b. False
Answer
a. True
Q8. Leaders are also called as __________ of change
a. Promoter
b. Management and information system
c. Information
d. None of these
Answer
a. Promoter
Q9. In order to understand the concept of MIS, it is necessary to understand two terms ________ and _________ separately.
a. Information
b. Knowledge base, reasoning mechanism
c. Management and information system
d. None of these
Answer
c. Management and information system
Q10. Information is a collection of facts, figures, objects, symbols, and events that have been gathered from different sources.
a. True
b. False
Answer
b. False
Q11. Information that is error-free, correct, and based on facts is called:
a. Accurate information
b. Timely information
c. Relevant information
d. Complete information
Answer
a. Accurate information
Q12. When data is processed and converted into a form that has a specific meaning, it becomes ___________
a. Knowledge base, reasoning mechanism
b. Information
c. Reasoning mechanism, human knowledge
d. None of these
Answer
b. Information
Q13. What are the two components of an expert system?
a. Reasoning mechanism, human knowledge
b. Knowledge base, reasoning mechanism
c. Communication, DSS
d. None of these
Answer
b. Knowledge base, reasoning mechanism
Q14. An expert system uses a _________, while a traditional computer system requires _____________
a. Communication, DSS
b. Software, Hardware
c. Reasoning mechanism, human knowledge
d. None of these
Answer
c. Reasoning mechanism, human knowledge
Q15. An expert system is able to interpret complicated data like sonar data and geophysical measurements.
a. True
b. False
Answer
a. True
Q16. In which of the following phase, all the possible solutions to the problem are identified:
a. Intelligence phase
b. Design phase
c. Choice phase
d. User interface
Answer
b. Design phase
Q17. Which type of decision support system is designed to help internal teams in an organisation using Web or client-server technology?
a. Communication-driven DSS
b. Software
c. GDSS
d. None of these
Answer
a. Communication-driven DSS
Q18. Knowledge-driven DSS is a complex decision support system as it helps in evaluating various decisions considered by the management and selecting the best one.
a. True
b. False
Answer
b. False
Q19. _________ is a collection of various mathematical and analytical tools that helps in retrieving information from the database.
a. GDSS
Answer
b. Software
c. Software
Q20. _________ can be defined as an information system that is designed to support decisions made by groups.
a. MIS
b. GDSS
c. DIS
d. None of these
Answer
b. GDSS
Q21. Which component of GDSS comprises physical devices of a computer system, such as monitors, servers, electronic display boards, keyboards, and audio-visual equipment?
a. Software
b. Hardware
c. People
d. Network
Answer
b. Hardware
Q22. The implementation of GDSS requires huge cost, time, and efforts.
a. True
b. False
Answer
a. True
Q23: Management is regarded as what type of science?
a. Behavioural science
b. Natural science
c. Social science
d. All of the above
Answer
a. Behavioural science
Q24: Management is called as key to —– of a country
a. Exponential Growth
b. Economic growth
c. Linear Growth
d. Logarithmic Growth.
Answer
b. Economic growth
Q25: The essence of the organisation lies in the —– of individual efforts
a. Corporation
b. Coordination
c. Division
d. Control
Answer
b. Coordination
Q26: What looking forward function of management?
a. Planning
b. Directing
c. Organising
d. Staffing
Answer
a. Planning
Q27: Management is already a field of knowledge and is becoming a science, because the inter-relationship being involved are being explained systematically and emerging theories are being tested and improved by logic and facts of life.
a. Lillian Gilberth
b. Luther Guelick
c. F.W. Taylor
d. None of the above
Answer
b. Luther Guelick
Q28: Which of the following is not the limitations of the MIS
a. High maintenance cost
b. Technical failures
c. Identify organization weaknesses
d. Accountability problems
Answer
c. Identify organization weaknesses
Q29: The main objective of management to draw —– out of minimum efforts and resources
a. Minimum output
b. Maximum output
c. More input
d. Less output
Answer
b. Maximum output
Q30: Management is required by individual in every aspect be it their personal or professional lives. What nature of management does it reflect?
a. Management is universal
b. Management is art
c. Management is science
d. Management is a profession
Answer
a. Management is universal
Q31: Management is a skill that comes from an individual’s —– and ability
a. Personality
b. Efficiency
c. Effectiveness
d. All of the above
Answer
a. Personality
Q32: Management does not exist without —–
a. Objective
b. Goals
c. Purpose
d. Plan
Answer
b. Goals
Q33: Management aims to achieve individual and organisational goals by utilizing —– judiciously
a. Information
b. Human and non-human resources
c. Materials
d. Capital
Answer
b. Human and non-human resources
Q34: What is the last step of the change management process?
a. Identifying the forces demanding change
b. Planning change
c. Implementing change
d. Following up
Answer
d. Following up
Q35: —– can be defined as an information system that is designed to support decisions made by groups.
a. MIS
b. DSS
c. GDSS
d. Expert system
Answer
c. GDSS
Q36: An expert system uses a —– while a traditional computer system requires —–
a. Information, data
b. Reasoning mechanism, human knowledge
c. MIS, information
d. DSS, GDSS
Answer
b. Reasoning mechanism, human knowledge
Q37: From the following which are the components of GDSS
a. Hardware
b. Software
c. People
d. All of the above
Answer
d. All of the above
Q38: Which components of GDSS comprises physical devices of a computer system, such as monitors, servers, electronic display boards, keyboards and audio-visual equipment?
a. Software
b. Hardware
c. People
d. Network
Answer
b. Hardware
Q39: Which type of resistance occurs when people do not have the proper knowledge or information about the change happening in the organisation?
a. Rational
b. Emotional
c. Both A & B
d. None of the above
Answer
a. Rational
Q40: What can be defined as a systematic approach to defining and implementing procedures for dealing with change in an organisation?
a. Change Management
b. Motivation
c. Leadership
d. Decision Management
Answer
a. Change Management