Management Theory and Practice NMIMS MCQ set 3

Q1. ________________ decisions are repetitive in nature and are made on a regular basis.
a. Information system
b. Programmed
c. In the organisational context, leadership is an ability of an individual to influence an employee or a group of employees toward the attainment of a vision or a set of goals.
d. None of these

Answer

b. Programmed

Q2. Non-programmed decisions are made by lower management.
a. True
b. False

Answer

b. False

Q3. Rational decision making results in innovation and creativity, which enable an organisation to respond quickly to changes in the business environment.
a. True
b. False

Answer

a. True

Q4. Which one of the following is not a resource?
a. Men
b. Money
c. Machines
d. Marketing

Answer

d. Marketing

Q5. An _________________ is a set of interrelated components that collects, stores, processes, generates, and disseminates information for effective business decision making.
a. Information system
b. Annual Report
c. Ledger
d. None of these

Answer

a. Information system

Q6. DSS is a computerised system that helps in making decisions related to day-to-day administrative and business activities performed in an organisation.
a. True
b. False

Answer

b. False

Q7. Define leadership in an organisational context.
a. Leadership is an ability of an individual to influence team member for best productivity in any condition.
b. Leadership is the art of motivating a group for increase production
c. In the organisational context, leadership is an ability of an individual to influence an employee or a group of employees toward the attainment of a vision or a set of goals.
d. None of these

Answer

c. In the organisational context, leadership is an ability of an individual to influence an employee or a group of employees toward the attainment of a vision or a set of goals.

Q8. “Leadership is the ability to exert interpersonal influence by means of communication towards achievement of goals.”- Identify the speaker of these words.
a. Phillip
b. Koontz and O’Donnell
c. Bill Smith and Mikel Harry
d. None of these

Answer

b. Koontz and O’Donnell

Q9. ______________includes leaders who undertake the responsibility of executing plans and strategies within functional areas.
a. Operational-level leaders
b. Management, leadership
c. A manager follows transactional style of working, while a leader follows transformational style of working
d. None of these

Answer

a. Operational-level leaders

Q10. In which style of leadership leaders give complete freedom to subordinates to set their individual goals and perform accordingly?
a. Action-oriented leadership
b. Democratic leadership
c. Free-rein leadership
d. Autocratic leadership

Answer

c. Free-rein leadership

Q11. Charismatic leaders use their personal charm to inspire others towards the accomplishment of goals and objectives.
a. True
b. False

Answer

a. True

Q12. _____________ is all about handling complexity, while _____________ is about managing change.
a. People, company
b. Team, people
c. Management, leadership
d. None of these

Answer

c. Management, leadership

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Q13. Managers consider it natural to encounter risks that must be dealt to get the work done.
a. True
b. False

Answer

b. False

Q14. Distinguish between a manager and a leader on the basis of style. Which one is best answer.
a. A manager is common man, while a leader is extra ordinary man
b. A manager follows transactional style of working, while a leader follows transformational style of working
c. A manager is a staff member, while a leader is owner
d. None of these

Answer

b. A manager follows transactional style of working, while a leader follows transformational style of working

Q15. What is the main aim of working in teams? Select most suitable.
a. The main aim of working in teams is grow financially
b. The main aim of working in teams is to combine the skills and talents of people to achieve a common purpose effectively
c. The main aim of working in teams can enjoy as team membership.
d. None of these

Answer

b. The main aim of working in teams is to combine the skills and talents of people to achieve a common purpose effectively

Q16. Leaders develop ____________ skills of team members using various tools, such as group discussions, one-on-one sessions, and role plays.
a. Participative management
b. Coordination, integration
c. Communication
d. None of these

Answer

c. Communication

Q17. To develop the skills of team members, leaders should delegate authority of decision making to members.
a. True
b. False

Answer

a. True

Q18. With an increase in competition and awareness of employees, a need for __________________ was felt for the successful accomplishment of organisational goals and objectives.
a. Participative management
b. Coordination, integration
c. Leaders communicate employees clearly what needs to be done and encourage them to take responsibility for decision making. It leads to a consultative environment in an organisation rather than the traditional direct command system
d. None of these

Answer

a. Participative management

Q19. Group decision making requires effective _____________and ______________of group members.
a. Motivation, appraisal
b. Motivation, promotion
c. Coordination, integration
d. None of these

Answer

c. Coordination, integration

Q20. Discuss the role of leadership in developing a consultative environment in an organisation.
a. Leaders communicate employees clearly what needs to be done and encourage them to take responsibility for decision making. It leads to a consultative environment in an organisation rather than the traditional direct command system
b. Leaders responsible for meeting the sales targets of the organization
c. Leaders responsible for rapidly, efficiently and safely performing various duties under emergency conditions frequently involving considerable hazard.

Answer

a. Leaders communicate employees clearly what needs to be done and encourage them to take responsibility for decision making. It leads to a consultative environment in an organisation rather than the traditional direct command system

Q21. _______________can be defined as a basic psychological process or an internal feeling that helps individuals to attain their personal and professional goals in an efficient manner.
a. W. G. Scott
b. The Maslow’s need hierarchy theory and Herzberg’s motivation-hygiene theory are two important traditional theories of motivation.
c. Motivation
d. None of these

Answer

c. Motivation

Q22. “Motivation means a process of stimulating people to action to accomplish desired goals.”- Identify the speaker of these words.
a. Thomas
b. W. G. Scott
c. Ford
d. None of these

Answer

b. W. G. Scott

Q23. Motivated employees are more likely to switch to other organisations.
a. True
b. False

Answer

b. False

Q24. Which of the following is basically an employee’s perception about how well his/her job meets his/her expectations?
a. Job satisfaction
b. Good corporate image
c. Development of friendly relationships
d. Low absenteeism

Answer

a. Job satisfaction

Q25. Traditional theories explain motivation in terms of the financial factor only.
a. True
b. False

Answer

a. True

Q26. Name the two important traditional theories of motivation.
a. Dissatisfiers/hygiene factors/maintenance factors/extrinsic factors
b. Motivation seekers
c. The Maslow’s need hierarchy theory and Herzberg’s motivation-hygiene theory are two important traditional theories of motivation.
d. None of these

Answer

c. The Maslow’s need hierarchy theory and Herzberg’s motivation-hygiene theory are two important traditional theories of motivation.

Q27. Which needs include needs for internal esteem factors, such as self-respect, autonomy, and achievement as well as external esteem factors, such as status, recognition, and attention?
a. Social needs
b. Esteem needs
c. Safety needs
d. Self-actualisation needs

Answer

b. Esteem needs

Q28. ___________ are the factors whose absence can cause dissatisfaction among employees.
a. Motivation seekers
b. Dissatisfiers/hygiene factors/maintenance factors/extrinsic factors
c. Need for Achievement (NAch)
d. None of these

Answer

b. Dissatisfiers/hygiene factors/maintenance factors/extrinsic factors

Q29. _____________ are people who are primarily motivated by intrinsic factors, such as advancement and achievement.
a. Motivation seekers
b. Need for Achievement (NAch)
c. Equity theory of motivation
d. None of these

Answer

a. Motivation seekers

Q30. Which of the following theory states that multiple needs can act as motivators at the same time and attempt to satisfy higher order needs, which can result in the regression of lower order needs?
a. The Existence, Relatedness and Growth (ERG) theory
b. The Maslow’s need hierarchy theory
c. Herzberg’s motivation-hygiene theory
d. McClelland’s theory of needs

Answer

a. The Existence, Relatedness and Growth (ERG) theory

Q31. Individuals with high _____________ get motivated if they are given challenging tasks because they are creative, hardworking and open minded.
a. Equity theory of motivation
b. Job Rotation
c. Need for Achievement (NAch)
d. None of these

Answer

c. Need for Achievement (NAch)

Q32. _____________ theory states that individuals compare their job inputs and results with that of others.
a. Equity theory of motivation
b. Job Rotation
c. Change management
d. None of these

Answer

a. Equity theory of motivation

Q33. ________________is a technique wherein employees are assigned different roles and responsibilities to retain their interest in the work.
a. Change management
b. Following up is the last step of change management process
c. Job Rotation
d. None of these

Answer

c. Job Rotation

Q34. Job enrichment allows employees to share some responsibilities of their superiors.
a. True
b. False

Answer

a. True

Q35. _____________ can be defined as a systematic approach to defining and implementing procedures for dealing with change in an organisation.
a. Change management
b. Following up is the last step of change management process
c. Emotional resistance
d. None of these

Answer

a. Change management

Q36. What is the last step of the change management process?
a. Emotional resistance
b. Organisational culture
c. Following up is the last step of change management process
d. None of these

Answer

c. Following up is the last step of change management process

Q37. External forces are present within the organisation.
a. True
b. False

Answer

b. False

Q38. Which type of resistance is tackled by convincing employees about the positive outcomes of change?
a. Organisational culture
b. Emotional resistance
c. Symptoms of resisting change are poor performance, disinterest towards the work, increased absenteeism, shutdowns and strikes
d. None of these

Answer

b. Emotional resistance

Q39. An organisation’s styles, values, and beliefs are a part of________________
a. Symptoms of resisting change are poor performance, disinterest towards the work, increased absenteeism, shutdowns and strikes
b. Organisational development
c. Organisational culture
d. None of these

Answer

c. Organisational culture

Q40. What are the symptoms of resisting change?
a. Symptoms of resisting change are poor performance, disinterest towards the work, increased absenteeism, shutdowns and strikes
b. Symptoms of resisting change are good performance
c. Symptoms of resisting change due to best performance
d. None of these

Answer

a. Symptoms of resisting change are poor performance, disinterest towards the work, increased absenteeism, shutdowns and strikes

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