QN1. _ is a new framework for decisions making on all levels that is based on resource management of the whole
a) Holistic Management
b) Ethics management
c) Code of conduct
d) None of these
Answer
a) Holistic Management
QN2. _ term includes employees, customers, suppliers and the wider community
a) Stock holder
b) Stake holder
c) Both of these
d) None of these
Answer
b) Stake holder
QN3. Ethics in workplaces can be managed through the use of
a) Codes of ethics
b) Codes of conduct,
c) Roles of ethics
d) All of these
Answer
d) All of these
QN4. The first step in holistic process of management is _
a) Define the whole undermanagement
b) Develop a written goal statement
c) Assess current situation
d) Brainstorming to achieve goal.
Answer
a) Define the whole undermanagement
QN5. What type of justice exists if employees are being open, honest, and truthful in their communications at work?
a. Procedural
b. Distributive
c. Ethical
d. Interactional
Answer
d. Interactional
QN6. Stakeholders are considered more important to an organization when:
a. they can make use of their power on the organization
b. they do not emphasize the urgency of their issues
c. their issues are not legitimate
d. they can express themselves articulately
Answer
a. they can make use of their power on the organization
QN7. A (n) — is a problem, situation, or opportunity requiring an individual, group, or organization to choose among several actions that must be evaluated as right or wrong.
a. Crisis
b. ethical issue
c. indictment
d. fraud
Answer
b. ethical issue
QN8. A stakeholder orientation includes all of the following activities except:
a. generating data about stakeholder groups
b. assessing the firm’s effects on stakeholder groups
c. distributing stakeholder information throughout the firm
d. minimizing the influence of stakeholder information on the firm
Answer
d. minimizing the influence of stakeholder information on the firm
QN9. A high-commitment approach to environmental issues may include all of the following except:
a. risk analysis
b. stakeholder analysis
c. green-washing
d. strategic sustainability auditing
Answer
c. green-washing
QN10. Better access to certain markets, differentiation of products, and the sale of pollution-control technology are ways in which better environmental performance can:
a. increase revenue
b. increase costs
c. decrease revenue
d. decrease costs
Answer
a. increase revenue
QN11. Atmospheric issues include all of the following except:
a. acid rain
b. global warming
c. air pollution
d. water quantity
Answer
d. water quantity
QN12. To be successful, business ethics training programs need to:
a. focus on personal opinions of employees.
b. be limited to upper executives.
c. educate employees on formal ethical frameworks and models of ethical decision making.
d. promote the use of emotions in making tough ethical decisions.
Answer
c. educate employees on formal ethical frameworks and models of ethical decision making.
QN13. Most companies begin the process of establishing organizational ethics programs by developing:
a. ethics training programs.
b. codes of conduct.
c. ethics enforcement mechanisms.
d. hidden agendas.
Answer
b. codes of conduct.
QN14. For referent power to be effective, what must exist between individuals in the relationship?
a. Antipathy
b. Rivalry
c. History
d. Empathy
Answer
d. Empathy
QN15. When a firm charges different prices to different groups of customers, it may be accused of:
a. cultural relativism
b. money laundering
c. facilitating payments
d. price discrimination
Answer
a. cultural relativism
QN16. The ability to interpret and adapt successfully to different national, organizational, and professional cultures is called:
a. national competitiveness.
b. global development.
c. cultural intelligence.
d. stakeholder sensitivity
Answer
c. cultural intelligence.
QN17. Successful global initiatives addressing standards for business must begin and end with:
a. the role of corporate governance and shareholder power in corporate decision making.
b. social activism
c. the implementation of standardized ethics programs.
d. the consolidation of economic and environmental efforts.
Answer
a. the role of corporate governance and shareholder power in corporate decision making.
QN18. The social economy partnership philosophy emphasizes:
a. cooperation and assistance.
b. profit maximization.
c. competition.
d. restricting resources and support.
Answer
a. cooperation and assistance.
QN19. Which of the following is not a driver of responsible competitiveness?
a. Policy drivers
b. Development drivers
c. Business action
d. Social enablers
Answer
b. Development drivers
QN20. Which of the following is a problem presented by ethics audits?
a. They may be used to reallocate resources.
b. They identify practices that need improvement.
c. Selecting auditors may be difficult.
d. They may pinpoint problems with stakeholder relationships.
Answer
c. Selecting auditors may be difficult.
QN21. The first step in the auditing process should be to secure the commitment of:
a. employees.
b. top executives and directors.
c. stockholders.
d. customers.
Answer
b. top executives and directors.
QN22. Codes of conduct and codes of ethics
a. are formal statements that describe what an organization expects of its employees.
b. become necessary only after a company has been in legal trouble.
c. are designed for top executives and managers, not regular employees.
d. rarely become an effective component of the ethics and compliance program.
Answer
a. are formal statements that describe what an organization expects of its employees.
QN23. Which of the following is NOT one of the primary elements of a strong organizational compliance program?
a. A written code of conduct
b. An ethics officer
c. Significant financial expenditures
d. A formal ethics training program
Answer
c. Significant financial expenditures
QN24. The hand-of-government refers to the
a. ability of the government to interfere in business negotiations
b. role of corporations to be profitable within the law
c. effect of national politics on business decisions
d. impact of changing government regulations
Answer
b. role of corporations to be profitable within the law
QN25. An organisation’s obligation to act to protect and improve society’s welfare as well as its own interests is referred to as
a. organisational social responsibility
b. organisational social responsiveness
c. corporate obligation
d. business ethics
Answer
a. organisational social responsibility
QN26. The view that business exists at society’s pleasure and businesses should meet public expectations of social responsibility is the
a. iron law of responsibility argument
b. enlightened self-interest argument
c. capacity argument
d. anti-freeloader argument
Answer
b. enlightened self-interest argument
QN27. Managerial ethics can be characterised by all of the following levels except
a. immoral management
b. amoral management
c. demoral management
d. moral management
Answer
c. demoral management
QN28. Which of the following is not one the underlying principles of the corporate governance Combined Code of Practice?
a. Openness
b. Integrity
c. Accountability
d. acceptability
Answer
d. acceptability
QN29. External audit of the accounts of a limited company is required
a. because it is demanded by the company’s bankers
b. by the Companies Act 2006
c. at the discretion of the shareholders
d. to detect fraud
Answer
b. by the Companies Act 2006
QN30. Management according to —Approach is the study of practical experience of Managers and hence such a study would provide a better understanding to the effective way of Managing an enterprise
a. empirical
b. management science
c. contingency
d. operational
Answer
a. empirical
QN31. —.school of thought has developed on the idea that there is no single best method to find solutions to managerial problems
a. empirical
b. management science
c. contingency
d. operational
Answer
c. contingency
QN32. Koontz and O’Donnel are advocates of —approach to management
a. empirical
b. management science
c. contingency
d. operational
Answer
d. operational
QN33. —approach attempts to understand managerial problems and to provide suitable solutions by the application of scientific methodology
a. empirical
b. management science
c. contingency
d. operational
Answer
b. management science
QN34. The advocates of — approach view management as the direction of the activities of a group of people towards the accomplishment of common Objectives
a. empirical
b. management science
c. contingency
d. human behavior
Answer
d. human behavior
QN35. The book “Practice of Management was written by —
a. henry fayol
b. f.w.taylor
c. c.k. prahlad
d. peter f. drucker
Answer
d. peter f. drucker
QN36. ——believed that leaders are not born but also developed through proper training in human behavior.
a. mary parker follet
b. f.w.taylor
c. c.k. prahlad
d. peter f. drucker
Answer
a. mary parker follet
QN37. The concept of Job enrichment is a contribution by—.
a. frederick herzberg
b. f.w.taylor
c. c.k. prahlad
d. peter f. drucker
Answer
a. frederick herzberg
QN38. MBO stands for?
a. management of business objectives
b. management by objectives
c. managing business operations
d. none of these
Answer
b. management by objectives
QN39. ——– is the process of selecting one best alternatives from different alternatives.
a. planning
b. organizing
c. decision making
d. forecasting
Answer
c. decision making
QN40. ——– is the process of identifying and grouping of work to be performed
a. organizing
b. staffing
c. division of labour
d. planning
Answer
a. organizing
