QN1. _ believed that leaders are not born but also developed through proper training in human behavior.
a) Mary Parker Follet
b) F.W.Taylor
c) C.K. Prahlad
d) Peter F. Drucker
Answer
a) Mary Parker Follet
QN2. The concept of Job enrichment is a contribution by _
a) Frederick Herzberg
b) F.W.Taylor
c) C.K. Prahlad
d) Peter F. Drucker
Answer
a) Frederick Herzberg
QN3. _ is considered as the primary function of management?
a) Organizing
b) Planning
c ) Staffing
d) Controlling
Answer
a) Organizing
QN4. MBO stands for?
a) Management of Business Objectives
b) Management By Objectives
c) Managing Business Operations
d) None of these
Answer
b) Management By Objectives
QN5. _ is the process of selecting one best alternatives from different alternatives.
a) Planning
b) Organizing
c) Decision making
d) Forecasting
Answer
c) Decision making
QN6. _ is the process of identifying and grouping of work to be performed
a) Organizing
b) Staffing
c) Division of labour
d) Planning
Answer
a) Organizing
QN7. Operational guides to action is known as _
a) Policies
b) Procedures
c) Plan
d) None of these
Answer
b) Procedures
QN8. _ is a sequence of activities to be undertaken for implementing the policies and achieving the objectives of an enterprise.
a) Procedures
b) Programme
c) Rule
d) Plans
Answer
b) Programme
QN9. _ is an organizational structure which clearly defines duties, responsibilities, and authority.
a) Formal
b) Informal
c) Natural
d) None of these
Answer
a) Formal
QN10. organisation arises voluntarily or due to social interaction of people
a) Formal
b) Informal
c) Line organization
d) All of these
Answer
b) Informal
QN11. Authority is the right to give _ and the power to exact obedience
a) Information
b) Orders
c) Money
d) None of these
Answer
b) Orders
QN12. A superior cannot delegate
a) Authority
b) Responsibility
c) Duty
d) None of these
Answer
b) Responsibility
QN13. If the orders, instructions or directions are delegated to a particular person, then it is known as _
a) General delegation
b) Specific delegation
c) Written delegation
d) Informal delegation
Answer
b) Specific delegation
QN14. _ are certain assumptions about the future on the basis of which the plan will be formulated
a) Programmes
b) Planning premises
c) Planning issues
d) Procudures
Answer
b) Planning premises
QN15. Authority flows from
a) Top to Bottom
b) Bottom to top
c) Horizontally
d) All of these
Answer
a) Top to Bottom
QN16. _ refers to the maximum number of subordinates a superior can effectively manage?
a) Scalar chain
b) Unity of direction
c) Accountability
d) Span of control
Answer
d) Span of control
QN17. _ is the obligation of a subordinate to perform the duty assigned by his superior
a) Authority
b) Responsibility
c) Division of labour
d) Accountability
Answer
b) Responsibility
QN18. Military type of organization is also called
a) Informal organization
b) Line organization
c) Line & Staff
d) Functional
Answer
b) Line organization
QN19. Concentration of authority of decision making at top levels of management is known as
a) Concentration
b) Decentralization
c) Centralization
d) None of these
Answer
c) Centralization
QN20. Decentralization is
a) Compulsory
b) Optional
c) None of these
Answer
b) Optional
QN21. _ is a detailed and systematic study of jobs to know the nature and characteristics.
a) Man power planning
b) Job analysis
c) Staffing
d) All of these
Answer
b) Job analysis
QN22. _ is a statement showing the minimum acceptable qualities ofthe persons to be placed on a Job.
a) Job analysis
b) Job description
c) Job specifications
d) Staffing
Answer
c) Job specifications
QN23. The result of job analysis written in a statement is known as
a) Job description
b) Job specifications
c) Man power planning
d) None of these
Answer
a) Job description
QN24. _ is the process of searching for prospective employees and stimulating them to apply for the Job.
a) Selection
b) Training
c) Recruitment
d) Induction
Answer
c) Recruitment
QN25. _ is considered as a negative function of management.
a) Selection
b) Recruitment
c) Training
d) Placement
Answer
a) Selection
QN26. _ is the process of comparing actual performance with the standard and taking corrective Action.
a) Controlling
b) Management
c) Planning
d) Co-ordination
Answer
a) Controlling
QN27. _ a process of integrating the interdepartmental activities as unified action towards the Achievement of the common goal of the organization.
a) Controlling
b) Directing
c) Co-ordination
d) All of these
Answer
c) Co-ordination
QN28. _ refers to co-ordination between activities of a manager and his subordinates.
a) Vertical co-ordination
b) Horizontal co-ordinaiton
c) Diagonal co-ordination
d) None
Answer
a) Vertical co-ordination
QN29. _ aims at visualizing and identifying deviation before they actually occur.
a) Predictive control
b) Concurrent control
c) Operational Control
d) All of these
Answer
a) Predictive control
QN30. In _ type of organization, workers receive instructions from various specialists.
a) Line
b) Functional
c) Informal
d) None
Answer
b) Functional
QN31. If duties and authority are shown in the organizational structure of the enterprise, then it is called
a) Informal delegation
b) Formal delegation
c) Written delegation
d) None of these
Answer
b) Formal delegation
QN32. _ is an example of internal source of recruitment
a) Advertisement
b) Trade unions
c) Employment exchange
d) Promotion
Answer
d) Promotion
QN33. _ is the process of inducting an employee into the social set up of work.
a) Placement
b) Induction
c) Absorption
d) None of these
Answer
b) Induction
QN34. _ is the act of increasing the knowledge and skills of an employee for doing a job.
a) Training
b) Induction
c) Placement
d) Orientation
Answer
a) Training
QN35. _ means issuing orders, instructions and commands.
a) Directing
b) Unity of command
c) Authority
d) All of these
Answer
a) Directing
QN36. _ is a statement of expected results expressed in quantitative terms for a period
a) Plan
b) Budget
c) Schedule
d) None of these
Answer
b) Budget
QN37. _ means an individual should receive orders and instructions from only one superior
a) Unity of command
b) Span of control
c) Scalar chain
d) None of these
Answer
a) Unity of command
QN38. _ is the activity of influencing people to strive willingly for group of objectives.
a) Motivation
b) Leadership
c) Communication
d) None of these
Answer
b) Leadership
QN39. A leader should have _
a) Technical Knowledge
b) Empathy
c) Initiative
d) All of these
Answer
d) All of these
QN40. Autocratic style of leadership is also known as _
a) Authoritarian
b) Participative
c) Free rein
d) None of these
Answer
a) Authoritarian
