QN1: What responsibility do people at lower level of structure hold?
Short term
Daily routine
Long term
None of the above
Answer
Daily routine
QN2: The top levels of organization have?
Directors
Operational manager
Managers
None of the above
Answer
Directors
QN3: What are part of transaction processing system?
billing
wages
inventory
All of the above
Answer
All of the above
QN4: What do you mean by EIS?
Expert information system
Executive interactive system
Executive information system
Expert interactive system
Answer
Executive information system
QN5: Any knowledge item that can be expressed in numbers or words is called
processing
information
fact
organization
Answer
information
QN6: Which report contains summary of raw data?
Statistical report
Exceptional report
Periodic report
Ad-hoc report
Answer
Statistical report
QN7: Managers are present at which level?
Lower level
Middle level
Upper level
Supervisor level
Answer
Middle level
QN8: Top level managers use?
Stratergic information
Tactical information
Opertaional Information
None of these
Answer
Stratergic information
QN9: Which figure correctly depicts the structure of an organization?
Pyramid
Pentagon
Hexagon
Cylindrical
Answer
Pyramid
QN10: “Tracking employee training, skills, and performance appraisal is an example of a human resource information system operating at the: “
Operational level
Management level
Knowledge level
Strategic level
Answer
Operational level
QN11: Which Information system converts transactions into information?
Online transaction processing system
Decision support system
Management information system
Operational system
Answer
Management information system
QN12: Equipment and programs used to process raw data into information are termed as
information
information technology
information processes
raw data
Answer
information technology
QN13: Which is not an important chracteristic of useful and effective information?
Accuracy
Timeliness
Completeness
Economy
Answer
Economy
QN14: Which of these is not an example of data redesign?
data analysis
data name rationalization
data record standardization
none of the above
Answer
data analysis
QN15: What is the difference between data and information?
They pretty much mean the same thing
Data are digital while information is analog
“Data are basic values or facts, while information consists of organized data used to answer question or solve problems”
Computers store data while the human brain stores information
Answer
They pretty much mean the same thing
QN16: Business Process is?
Set of cross functional activities
Set of independent activities
Both of them
None of them
Answer
Set of cross functional activities
QN17: The decision-making level of an organization that is most concerned with daily operations is the:
operational level
managerial level
executive level
None of the above
Answer
operational level
QN18: A decision made before the occurrence of an external or internal change is called a ___ decision.
reactive
proactive
intuitive
systematic
Answer
proactive
QN19: ” ______ decision making is an organized, exacting, data-driven process.”
systematic
programmed
non programmed
intuitive
Answer
systematic
QN20: The MacDonald’s fast food chain is experiencing slow growth because of over saturation of MacDonald’s outlets across North America. They are looking for ways to increase growth in their organization by diversifying into the hotel industry. This is an example of a decision that is _____.
structured
semi-structured
unstructured
None of the above
Answer
unstructured
QN21: What should be a major characteristic of a DSS?
Automates decision making
Includes a spreadsheet model
Responds quickly to the changing needs of decision makers
all of the above
Answer
Responds quickly to the changing needs of decision makers
QN22: Decision support system involves all of the following types of analytical modeling activities except?
what-if analysis
Sensitivity analysis
Goal-seeking analysis
Heuristics
Answer
Heuristics
QN23: A decision based primarily on an almost unconscious reliance on the decision maker’s experience without a conscious rational analysis having been made is called:
systematic
programmed
non programmed
intuitive
Answer
intuitive
QN24: What is the most important component of a Decision Support System?
Architecture and network design
Database
Mathematical models and analytical tools
User interface
Answer
User interface
QN25: “Decisions made by team of individuals or single person, whether to outsource products or in-source are classified as”
demand or supply decisions
make or buy decisions
relevant or irrelevant decision
idle or busy decisions
Answer
make or buy decisions
QN26: The decision-making environment of an executive level manager can be characterized as:
Structured
semistructured
unstructured
None of the above
Answer
unstructured
QN27: An IS that supports the planning and assessment needs of executive management is?
MIS
ERP
DSS
None of the above
Answer
None of the above
QN28: A decision for repetitive or routine problems for which the responses have been already been decided and been known to the person who will make the decision is called:
programmed
non programmed
strategic
professional
Answer
non programmed
QN29: “Type of accounting which measures, reports and analysis non-financial and financial information to help in decision making is called”
financial accounting
management accounting
cost accounting
decision accounting
Answer
management accounting
QN30: Non programmed decisions are most likely to be made by:
middle management
lower management
top management
supervisory management
Answer
top management
QN31: IS that supports business functions that reach out to suppliers are known as?
Back office IS
Front office IS
Decision support system
Expert information system
Answer
Back office IS
QN32: “In an expert system, the process of matching a question to the information in the knowledge base is called:”
deduction
inferencing
inclusion
None of the above
Answer
inferencing
QN33: The ___ calls for trimming and chopping of these designs so that the cost is reduced, service is improved and the customer gets higher value at a higher speed.
a. Business process
b. Radical redesign
c. The fundamental rethinking
d. None of these
Answer
Answer: b. Radical redesign
QN34: The ___ calls for trimming and chopping of these designs so that the cost is reduced, service is improved and the customer gets higher value at a higher speed.
a. Business process
b. Radical redesign
c. The fundamental rethinking
d. None of these
Answer
Answer: b. Radical redesign
QN35: True or False a) Formal sources provide information is a less structured way. b) Informal sources provide information in a relatively organized and predictable fashion.
a) a & b true
b) a & b False
c) a – true, b – false
d) b – true, a – false
Answer
Answer: b) a & b False
QN36: ___, ___ and society need to use a variety of systems to organize the collection, storage, processing, retrieval and communication of information.
a. Management, society
b. Communicating, organizations
c. Individuals, organizations
d. None of these
Answer
Answer. c. Individuals, organizations
QN37: The first electronic computer, ___ was completed in 1946 at the university of ___.
a. ENIAC, Pennsylvania
b. UNIVAC, Pennsylvania
c. ENIAC, Charles Babbage
d. None of the above
Answer
Answer: ENIAC, Pennsylvania
QN38: True or False a) At the highest level, managers are concerned with supervising the conduct of day-to-day activities. b) At the lowest level, managers are concerned with setting long term goals and directions for the organization.
a) Both are true
b) B. Both are false
c) A – true, b-false
d) A – false, b – true
Answer
Answer: b) B. Both are false
QN39: ___ expressly designed for the support of individual and collective decision making.
a. MIS
b. DSS
c. TPS
d. OIS
Answer
Answer: a. MIS
QN40: The cost of information can be ___.
a. Costly
b. Valuable
c. Processing
d. None of the above
Answer
Answer: b. Valuable
QN41: A___is a measure, an intangible measure, which is difficult to count in clear terms.
Model
Business
Value
Organization
Answer
Answer: Value
