QN1. A computer-based information system consists of which of the following elements?
A. Computers, keyboards, display monitors, hard disks, and printers
B. People, procedures, data, programs, and computers
C. Input, processing, storage, and output
D. Planning, programming, organizing, and evaluating
Answer
Answer: B. People, procedures, data, programs, and computers
QN2. Which of the following characteristics of a system reflects the fact that all systems are comprised of subsystems?
A. Synergy
B. Differentiation
C. Regulation
D. Hierarchy
Answer
Answer: D. Hierarchy
QN3. The process by which workers develop their own applications, with or without the help of professional MIS staff, is called
A. decentralized computing
B. distributed computing
C. end-user computing
D. client/server computing
Answer
Answer: C. end-user computing
QN4. A database management system must include which of the following components?
I. A data definition language
II. A data manipulation language
III. A data dictionary
IV. A data redundancy protocol
A. I only
B. I and II only
C.I, II, and III only
D.I, II, III, and IV
Answer
Answer: D.I, II, III, and IV
QN5. Which of the following is NOT a benefit of electronic data interchange (EDI)?
A. It reduces errors
B. It reduces the volume of invoices or orders
C. It reduces transaction processing costs
D. It saves time
Answer
Answer: D. It saves time
QN6. Which of the following terms is used to describe the transmission of data one character at a time?
A. Synchronous
B. Asynchronous
C. Half-duplex
D. Full-duplex
Answer
Answer: A. Synchronous
QN7. Multiplexors and concentrators are used in telecommunication systems to do which of the following?
A. Perform high-speed arithmetic operations
B. Increase utilization of the communication lines
C. Store and retrieve data
D. Display data on the monitor
Answer
Answer: B. Increase utilization of the communication lines
QN8. Which of the following systems development approaches involves a highly iterative process of building, using, evaluating, and refining?
A. System development life cycle (SDLC)
B. Top-down analysis (TDA)
C. Prototyping
D. Critical-path analysis
Answer
Answer: C. Prototyping
QN9. In MIS the concept of “outsourcing” can be best defined as which of the following?
I. An option that some organizations use to control data processing costs
II. A process of releasing an organization’s computer operations to an external vendor
III. A data support and retrieval system that organizations can access electronically
A. I only
B. I and II only
C. II and III only
D.I, II, and III
Answer
Answer: I. An option that some organizations use to control data processing costs
QN10. is an example of artificial intelligence. (Choose one only)
a. ADSS
b. Office automation
c. The MIS
d. An expert system
Answer
Answer: a. ADSS
QN11. You would find an executive on the strategic-planning Level.?
a. TRUE
b. FALSE
Answer
Answer: a. TRUE
QN12. The system life cycle consists of three phases-planning, development, and use.?
a. TRUE
b. FALSE
Answer
Answer: b. FALSE
QN13. Any time a manager engages in end-user computing (EUC), there is no need for information specialists such as systems analysts and programmers.
a. TRUE
b. FALSE
Answer
Answer: b. FALSE
QN14. Users of the MIS include
a. managers
b. persons and organizations in the firm’s environment
c. non-managers
d. all of the above
Answer
Answer: b. persons and organizations in the firm’s environment
QN15. The box that includes AIS, MIS, DSS, the virtual office, and knowledge-based systems is named (Choose one only)
a. the supersystem
b. the environment
c. the computer-based information system (CBIS)
d. information resources management (IRM)
Answer
Answer: d. information resources management (IRM)
QN16. Which one of these BEST describes the role of a manager?
A. Attending meetings, attending corporate luncheons, disciplining staff, representing the company.
B. Planning, organising, co-ordinating, making decisions, controlling.
C. Maintaining a rigid position in the hierarchy to prevent customer complaints from coming to the attention of the Board.
D. Supervising the work of junior staff.
Answer
Answer: B. Planning, organising, co-ordinating, making decisions, controlling.
QN17. Which one of these statements describes the role of a management information system?
A. Software that makes decisions based on external and internal data.
B. Software that provides information to enable a manager to make decisions based on internal data.
C. Software that provides information to enable a manager to make decisions based on external data.
D. Software that provides information to enable a manager to make decisions based on internal and external data.
Answer
Answer: D. Software that provides information to enable a manager to make decisions based on internal and external data.
QN18. Which one of these statements describes a function that is NOT carried out by a mangement information system.
A. Recording the sale of an item to a customer.
B. Recording information about the products produced by a competitor.
C. Calculating the financial implication for the company form a rise in the minimum wage.
D. Modelling the impact on the business of a new piece of Government legislation.
Answer
Answer: D. Modelling the impact on the business of a new piece of Government legislation.
QN19. Which one of these statements best describes a formal flow of information.
A. An article written in a trade paper.
B. A chance comment in a telephone conversation
C. Data that are collected from a data collection agency.
D. A conclusion drawn while thinking about a particular problem
Answer
Answer: C. Data that are collected from a data collection agency.
QN20. A manager has to make an unstructured decision, which means that:
A. the decision has a definite procedure to deal with the problem.
B. the manager has to use judgement based on previous experience, insight and careful evaluation.
C. the decision will result in no correct course of action.
D. no decision can be made.
Answer
Answer: B. the manager has to use judgement based on previous experience, insight and careful evaluation.
QN21. Which one of these features is desirable in a management information system?
A. It takes up little space on the computer.
B. It can make decisions for the manager
C. The manager receives all the data that are stored by the company in as tables of numbers.
D. It can be interrupted so that the manager can come back at a later stage
Answer
Answer: C. The manager receives all the data that are stored by the company in as tables of numbers.
QN22. Why do computer projects in MIS need to be carefully managed?
A. Computer professionals are rather disorganised people.
B. Many specialist skills are needed, which have to be coordinated.
C. MIS systems are powerful bits of software that make decisions.
D. The hardware is complex to set up.
Answer
Answer: B. Many specialist skills are needed, which have to be coordinated.
QN23. Which one of these statements describes the waterfall model of project management?
A. Each stage is completed before the next stage is undertaken.
B. The next stage is undertaken after completion of the previous stage, but it is possible to rework previous stages in the light of experience gained at later stages.
C. A model is made of the system that allows the end user to have an input into the new system.
D. It is a scornful description of a project that has failed.
Answer
Answer: A. Each stage is completed before the next stage is undertaken.
QN24. A drawback of prototyping is:
A. that the end user is involved in the project.
B. the end user notices the missing functions, which can be an embarrassment to a computer professional.
C. the software is more susceptible to viruses.
D. that the project management can be sloppy.
Answer
Answer: A. that the end user is involved in the project.
QN25. How is information collected for the requirements analysis in a new IT project?
A. A quick discussion with the managing director on the telephone.
B. Detailed discussion with board members and other members of senior management.
C. Interviewing all staff at all levels, sending out questionnaires, detailed examination of documentation and information flows, and observation of company practice.
D. Discussion with the network manager and the IT techniciansAns 25 c
Answer
Answer: C. Interviewing all staff at all levels, sending out questionnaires, detailed examination of documentation and information flows, and observation of company practice.
QN26. When a system is designed, it is put together with a modular design structure. This means that:
A. system is constrcuted according to the prototype model.
B. the software is made up of sub-units and put together to make a finished unit.
C. the hardware is made up of sub-units that are put together,
D. the implementation will be in phases.
Answer
Answer: B. the software is made up of sub-units and put together to make a finished unit.
QN27. Which one of the following statements would indicate that a new MIS was successfully implemented?
A. Perfective maintenance has been carried out.
B. The hardware has high specification
C. The system processes data adequately.
D. There is a high degree of user satisfaction.
Answer
Answer: C. The system processes data adequately.
QN28. Governance of IT is shifting from being handled exclusively by IS executives to being a collaborative effort between IS business and their constituencies.
A True
B False
Answer
Answer: A True
QN29. Governance of IT is a collaborative effort between IS, the business, and their constituencies.
A True
B False
Answer
Answer: A True
QN30. System integration and infrastructure development is the
Answer
Answer: business technology support
QN31. ___is characterized as the development and management of relationships with external service providers.
Answer
Answer: IRM
QN32. The device that was hailed as a technological marvel in the 1950’s was the:
a. Mainframe
b. PC
c. Calculator
d. Terminal
e. Abacus
Answer
Answer: c. Calculator
QN33. ____was credited with the creation of the first handheld calculator.
Answer
Answer: Jack St. Clair
QN34. ___and ___emerged as key players in the DBMS market
Answer
Answer: Microsoft and Oracle
QN35. Products in digital formats that can be delivered anywhere, at any time, at a low cost and no delivery cost are sold on___
Answer
Answer: virtual stores
QN36. The emerging trend that has shifted focus from tangible items such as capital, equipment, and factories to intangibles such as ideas, intellectual capital, and knowledge is known as
Answer
Answer: MIS
QN37. An MIS helps businesses achieve:
a. its goals and objectives.
b. parity.
c. fairness.
d. security.
Answer
Answer: a. its goals and objectives.
QN38. The most important component of an information system is the________.
a. software.
b. hardware.
c. data.
d. people.
Answer
Answer: a. software.
QN39. Which of the following is not a characteristic of good information?
a. interchangeability
b. relevance
c. cost effectiveness
d. timeliness
Answer
Answer: a. interchangeability
QN40. In order to be cost effective, information must be:
a. timely.
b. adaptable.
c. be worth the cost of producing it.
d. an input into another system.
Answer
Answer: b. adaptable.
