Q121: All of the following are vendors of customer relationship management software except.
Answer option
- A. Siebel
- B. Clarify
- C. Sales force
- D. Microsoft
Answer
Answer D. Microsoft
Q122: In a CRM system, this module provides information and tools to increase the Efficiency of call centers, help desks, and customer support staff.
Answer option
- A. Customer service
- B. Sales force automation
- C. Demand planning
- D. Employee relationship
Answer
Answer A. Customer service
Q123: Willingness of the Management, Customers, Suppliers, Employees, the acceptance of End-Users..in related to SDLC belongs to
Answer option
- A. Operational Feasibility
- B. Technical Feasibility
- C. Economic Feasibility
- D. Organisational Feasibility
Answer
Answer A. Operational Feasibility
Q124: Which of the following best explains the meaning of managerial participation in Effective Computer utilization is MIS:.
Answer option
- A. Managers operate the computer
- B. Need for understanding and support from top management’
- C. Managers need to be educated about computers
- D. Managers need to go through the computers reports
Answer
Answer B. Need for understanding and support from top management’.
Q125: The most advanced graphics software in any system used by management is Normally found in:.
Answer option
- A. TPS
- B. ESS
- C. Intranets
- D. Enterprise systems
Answer
Answer B. ESS.
Q126: The Process of removing the deficiencies and loopholes in the data is called as
Answer option
- A. Aggregation of data
- B. Extracting of data
- C. Cleaning up of data
- D. Loading of data
Answer
Answer C. Cleaning up of data.
Q127: Which one manages historic transactions?
Answer option
- A. OLTP
- B. OLAP
- C. SPREAD SHEET
- D. XML
Answer
Answer B. OLAP
Q128: Which of the following features usually applies to data in a data warehouse?
Answer option
- A. Data are often deleted
- B. Most applications consist of transactions
- C. Data are rarely deleted
- D. Relatively few records are processed by applications
Answer
Answer C. Data are rarely deleted
Q129: Which of the following statement is true?
Answer option
- A. The data warehouse consists of data marts and operational data
- B. The data warehouse is used as a source for the operational data
- C. The operational data are used as a source for the data warehouse
- D. All of the above
Answer
Answer C. The operational data are used as a source for the data warehouse
Q130: The following is true of three-tier data warehouses:
Answer option
- A. Once created, the data marts will keep on being updated from the data warehouseat periodic times
- B. Once created, the data marts will directly receive their new data from the operational databases
- C. The data marts are different groups of tables in the data warehouse
- D. A data mart becomes a data warehouse when it reaches a critical size
Answer
Answer A. Once created, the data marts will keep on being updated from the data warehouseat periodic times
Q131: The following technology is not well-suited for data mining:
Answer option
- A. Expert system technology
- B. Data visualization
- C. Technology limited to specific data types such as numeric data types
- D. Parallel architecture
Answer
Answer C. Technology limited to specific data types such as numeric data types
Q132: What is true of the multidimensional model?
Answer option
- A. It typically requires less disk storage
- B. It typically requires more disk storage
- C. Typical business queries requiring aggregate functions take more time
- D. Increasing the size of a dimension is difficult
Answer
Answer B. It typically requires more disk storage
Q133: The most common source of change data in refreshing a data warehouse is:
Answer option
- A. Queryable change data
- B. Cooperative change data
- C. Logged change data
- D. Snapshot change data
Answer
Answer D. Snapshot change data
Q134: Which of the following statements is not true about refreshing a data warehouse:
Answer option
- A. It is a Process of managing timing differences between the updating of data sources and the related data warehouse objects
- B. Updates to dimension tables may occur at different times than the fact table
- C. The data warehouse administrator has more control over the load time lag than the valid time lag
- D. None of the above
Answer
Answer D. None of the above
Q135: The generic two-level data warehouse architecture includes which of the following?
Answer option
- A. At least one data mart
- B. Data that can extracted from numerous internal and external sources
- C. Near real-time updates
- D. All of the above
Answer
Answer B. Data that can extracted from numerous internal and external sources
Q136: A goal of data mining includes which of the following?
Answer option
- A. To explain some observed event or condition
- B. To confirm that data exists
- C. To analyze data for expected relationships
- D. To create a new data warehouse
Answer
Answer C. To analyze data for expected relationships
Q137: Data mining is used to aid in
Answer option
- A. Operational management
- B. Analyzing past decision made by managers
- C. Detecting patterns in operational data
- D. Retrieving archival data
Answer
Answer C. Detecting patterns in operational data
Q138: Data mining requires
Answer option
- A. large quantities of operational data stored over a period of time
- B. lots of tactical data
- C. several tape drives to store archival data
- D. large mainframe computers
Answer
Answer A. large quantities of operational data stored over a period of time
Q139: What is Data Mining?
Answer option
- A. The capability to drill down into an organization’s data once a question has been raised
- B. The setting up of queries to alert management when certain criteria are met
- C. The Process of performing trend analysis on the financial data of an organization
- D. The automated Process of discovering patterns and relationships in an organization’s data
Answer
Answer D. The automated Process of discovering patterns and relationships in an organization’s data.
Q140: If knowledge discovery is one aspect of data mining,___is the other.
Answer option
- A. Prediction
- B. association
- C. relation
- D. linking
Answer
Answer A. Prediction
Q141: Data mining tools enable you to
Answer option
- A. Discover any existing natural classifications
- B. Compare data mining with OLAP
- C. Give a practical boost to the data mining process
- D. Uncover hidden information
Answer
Answer D. Uncover hidden information.
Q142: ___&___are 2 outcomes of data mining operations:
Answer option
- A. Data & information
- B. Relationships & patterns
- C. Associations & linkages
- D. Unstructured & structured data
Answer
Answer B. Relationships & patterns
Q143: Data mining predicts the:
Answer option
- A. Data
- B. Future
- C. Information
- D. Stock market information
Answer
Answer B. Future
Q144: In data mining, the analyst prepares the data and “sits back” while the___drive the process.
Answer option
- A. Users
- B. Analyst
- C. DBA
- D. Tools
Answer
Answer D. Tools
Q145: Which of the following is(are) true of the EDP auditors?
Answer option
- A. they should have computer expertise
- B. they will be replaced by traditional auditors in the near future
- C. two of the above
- D. currently, there is a very high demand for them, particularly from firms that use personal computers
Answer
Answer A. they should have computer expertise
Q146: Inventory is also referred to as:
Answer option
- A. stock
- B. warehouse capacity
- C. materials
- D. materials in hand
Answer
Answer A. stock
Q147: Average inventory level is reduced by
Answer option
- A. decreasing the vendor lead time
- B. increasing the usage rate
- C. decreasing the order quantity
- D. lowering the reorder point
Answer
Answer C. decreasing the order quantity
Q148: An organization containing manufacturing, marketing, and finance areas is called a matrix organization
Answer option
- A. flow network organization
- B. modular organization
- C. functional organization
- D. None of the above
Answer
Answer D. None of the above
Q149: The files required to maintain general ledger records include inventory file
Answer option
- A. detail postings file
- B. chart of accounts file
- C. all of the above
- D. None of the above
Answer
Answer B. chart of accounts file
Q150: Which of the following is not tree about expert systems?
Answer option
- A. Expert systems are collections of human knowledge
- B. Export systems are expensive to design
- C. export systems are usually designed to run on small general-purpose computers
- D. Maintenance support may be difficult to obtain for an expert system
Answer
Answer D. Maintenance support may be difficult to obtain for an expert system.
Q151: General ledger is also referred to as: main ledger
Answer option
- A. extra ledger
- B. nominal ledger
- C. All of the above
- D. None of the above
Answer
Answer C. All of the above
Q152: In___system the interaction between various subsystems cannot be defined withcertainty
Answer option
- A. Open System
- B. Closed System
- C. Deterministic System
- D. Probabilistic System
Answer
Answer A. Open System
Q153: ___is a tabular method for describing the logic of the decisions to be taken.
Answer option
- A. Decision tables
- B. Decision tree
- C. Decision Method
- D. Decision Data
Answer
Answer D. Decision Data
Q154: In the preliminary investigation phase of the SDLC, which of the following tasks would notbe included?
Answer option
- A. briefly defining the problem
- B. suggesting alternative solutions
- C. gathering the data
- D. preparing a short report
Answer
Answer C. gathering the data
Q155: The funds management subsystem attempts to
Answer option
- A. increase cash input
- B. decrease cash output
- C. balance cash inflow with outflow
- D. All of the above
Answer
Answer C. balance cash inflow with outflow
Q156: A___is a program that serves as an interface between application program and a Set of coordinated and integrated files called a database.
Answer option
- A. DDS
- B. DBMS
- C. MIS
- D. Control
Answer
Answer B. DBMS
Q157: The executive vice-president usually has responsibility for the
Answer option
- A. physical system of the firm
- B. conceptual information system of the firm
- C. vice-president of finance
- D. All of the above
Answer
Answer A. physical system of the firm
Q158: SDLC stands for
Answer option
- A. System Development Life Cycle
- B. Structure Design Life Cycle
- C. System Design Life Cycle
- D. Structure development Life Cycle
Answer
Answer A. System Development Life Cycle
Q159: ___can be defined as most recent and perhaps the most comprehensive technique for solving computer problems.
Answer option
- A. System Analysis
- B. System Data
- C. System Procedure
- D. System Record
Answer
Answer A. System Analysis
Q160: A DFD is normally leveled as
Answer option
- A. It is a good idea in design
- B. It is recommended by many experts
- C. it is easy to do it
- D. It is easier to read and understand a number of smaller DFDs than one large DFD
Answer
Answer D. It is easier to read and understand a number of smaller DFDs than one large DFD
