Q41: Porter’s value chain theory was introduced in
Answer option
- A. 1980
- B. 1985
- C. 1990
- D. 1995
Answer
Answer B. 1985
Q42: If a university sets up a web-based information system that faculty could access to record student grades and to advise students, that would be an example of a/an
Answer option
- A. CRM
- B. Intranet
- C. ERP
- D. Extranet
Answer
Answer B. Intranet
Q43: Data mining cannot be done if
Answer option
- A. operational data has not been archived
- B. earlier management decisions are not available
- C. the organization is large
- D. all processing had been only batch processing
Answer
Answer A. operational data has not been archived
Q44: Which of the following is not a technology driver for an information system?
Answer option
- A. Enterprise applications
- B. Object technologies
- C. Knowledge asset management
- D. Collaborative technologies
Answer
Answer C. Knowledge asset management
Q45: Which of the following is a deliverable of the system implementation phase in a formal system development process?
Answer option
- A. Technical hardware and software solution for the business problem
- B. Business problem statement
- C. Statement of the system users’ business requirements
- D. Technical blueprint and specifications for a solution that fulfills the business requirements
Answer
Answer A. Technical hardware and software solution for the business problem
Q46: The application of information to scan an organisation’s environment is:
Answer option
- A. External communication
- B. Information overload
- C. Sensing
- D. Internal communication
Answer
Answer C. Sensing.
Q47: When a bank uses information to launch a personalised credit card product this:
Answer option
- A. Manages risks
- B. Creates a new opportunity
- C. Adds value
- D. Reduces costs
Answer
Answer C. Adds value.
Q48: When a bank uses business performance management software to monitor its Performance in differences regions this:
Answer option
- A. Reduces costs
- B. Manages risks
- C. Adds value
- D. Creates a new opportunity
Answer
Answer B. Manages risks.
Q49: When a bank offers web self-service for customers to answer their questions, the Primary Outcome is:
Answer option
- A. Adds value
- B. Manages risks
- C. Reduces costs
- D. Creates a new opportunity
Answer
Answer C. Reduces costs.
Q50: The general transformation cycle for information is:
Answer option
- A. Information to data to knowledge
- B. Knowledge to data to information
- C. Data to knowledge to information
- D. Data to information to knowledge
Answer
Answer D. Data to information to knowledge.
Q51: What type of system tracks inventory and related business processes across departments and companies?
Answer option
- A. Strategic information systems
- B. Data processing systems
- C. Inventory management systems
- D. Supply chain management systems
Answer
Answer D. Supply chain management systems
Q52: What type of system tracks and analyzes transactions made by customers?
Answer option
- A. Decision support systems
- B. Tactical systems
- C. Customer relationship management systems
- D. Knowledge base systems
Answer
Answer C. Customer relationship management systems
Q53: What type of system tracks and analyzes all of the activities in the sales process?
Answer option
- A. Customer information systems
- B. Decision support systems
- C. Sales force automation systems
- D. Sales Process management systems
Answer
Answer C. Sales force automation systems
Q54: What terms is used to identify technology that is used to support many people working together on one project?
Answer option
- A. E-collaboration
- B. I-technology
- C. Social networking
- D. Knowledge management
Answer
Answer A. E-collaboration
Q55: What term is used to identify people coming together from various geographical Locations to complete some task?
Answer option
- A. I-team
- B. Virtual team
- C. Online work group
- D. Distributed team
Answer
Answer B. Virtual team
Q56: What type of Web site allows visitors to create and maintain information posted on its site?
Answer option
- A. Open source site
- B. Wiki
- C. Knowledge construction sites
- D. FTP site
Answer
Answer B. Wiki
Q57: Which person oversees an organization’s entire information system?
Answer option
- A. CTO
- B. CSO
- C. CIO
- D. CPO
Answer
Answer C. CIO
Q58: Which type of system includes all technology systems and software across an organization?
Answer option
- A. Knowledge based systems
- B. Strategic information systems
- C. Enterprise resource planning systems
- D. Management information systems
Answer
Answer C. Enterprise resource planning systems
Q59: What is the term used to depict aged information systems that are technologically out-of-date?
Answer option
- A. Outdated information systems
- B. Obsolete systems
- C. Archaic systems
- D. Legacy information systems
Answer
Answer D. Legacy information systems
Q60: Which of the following ERP providers specialize in providing financial management, distribution, manufacturing, project accounting, human resource management, and business analytics to small-to-medium businesses?
Answer option
- A. SAP
- B. Oracle/PeopleSoft
- C. SSA Global
- D. Microsoft
Answer
Answer D. Microsoft
Q61: To do business Process modeling the analyst needs business profile and.
Answer option
- A. business constraints
- B. business rules
- C. business models
- D. business drivers
Answer
Answer C. business models
Q62: The environment for the actual system operation is called the___environment.
Answer option
- A. operational
- B. test
- C. management
- D. analyst
Answer
Answer A. operational
Q63: A successful information system requires training for
Answer option
- A. users
- B. managers
- C. IT staff members
- D. all of the above
Answer
Answer D. all of the above
Q64: Operations Documentation Include
Answer option
- A. Special forms required, including online forms
- B. Error and informational messages to operators and restart procedures
- C. Special instructions, such as security requirements
- D. all of the above
Answer
Answer D. all of the above
Q65: Written or other visual information about an application system, how it works, and how to use it best describes:
Answer option
- A. System documentation
- B. Operations Documentation
- C. Message documentation
- D. User documentation
Answer
Answer D. User documentation
Q66: ___are numbers or letters assigned in a specific order.
Answer option
- A. Category codes
- B. Alphabetic codes
- C. Block sequence codes
- D. Sequence codes
Answer
Answer D. Sequence codes
Q67: Which of the following is not an external factor that will affect a project?
Answer option
- A. Customers
- B. Existing Systems
- C. Economy
- D. Technology
Answer
Answer B. Existing Systems
Q68: Which of the following is not a main reason for a system request?
Answer option
- A. Improved service
- B. Support for new products and services
- C. Better performance
- D. Technology
Answer
Answer D. Technology
Q69: Which of the following is not considered when analyst analyze risk
Answer option
- A. Probability
- B. Financial impact of the risk
- C. Risk nature
- D. Reliability
Answer
Answer D. Reliability
Q70: Risk management can be defined as the art and science of___risk Factors throughout the life cycle of a project.
Answer option
- A. researching, reviewing, and acting on
- B. identifying, analyzing, and responding to
- C. reviewing, monitoring, and managing
- D. identifying, reviewing, and avoiding
Answer
Answer A. researching, reviewing, and acting on
Q71: Risk Management includes all of the following processes except:
Answer option
- A. Risk Monitoring and Control
- B. Risk Identification
- C. Risk Avoidance
- D. Risk Response Planning
Answer
Answer C. Risk Avoidance
Q72: Risk mitigation involves all but which of the following:
Answer option
- A. Developing system standards (policies, procedures, responsibility standards)
- B. Obtaining insurance against loss
- C. Identification of project risks
- D. Performing contingent planning
Answer
Answer C. Identification of project risks
Q73: Suppose a project has many hazards that could easily injure one or more persons and there is no method of avoiding the potential for damages. The project manager should consider___as a means of deflecting the risk.
Answer option
- A. abandoning the project
- B. buying insurance for personal bodily injury
- C. establishing a contingency fund
- D. establishing a management reserve
Answer
Answer B. buying insurance for personal bodily injury
Q74: The___design of an information system is a plan for the actual implementation of the system.
Answer option
- A. physical
- B. logical
- C. vertical
- D. horizontal
Answer
Answer A. physical
Q75: Report that trace the entry of and changes to critical data values are called___andare essential in every system
Answer option
- A. Risk
- B. audit trails
- C. undo transactions
- D. ROI
Answer
Answer A. Risk
Q76: The focus on defining the activities associated with the system is a___methodology.
Answer option
- A. data centered
- B. life cycle
- C. object-oriented
- D. Process centered
Answer
Answer D. Process centered
Q77: When should a risk be avoided?
Answer option
- A. When the risk event has a low probability of occurrence and low impact
- B. When the risk event is unacceptable — generally one with a very high probability of occurrence and high impact
- C. When it can be transferred by purchasing insurance
- D. A risk event can never be avoided
Answer
Answer B. When the risk event is unacceptable — generally one with a very high probability of occurrence and high impact
Q78: Computing systems can provide strategic information by
Answer option
- A. Making decision analysis possible
- B. providing corporate models for long-range planning
- C. Causing managers to think
- D. All of the above
Answer
Answer D. All of the above
Q79: An econometric model requires
Answer option
- A. A computer with large auxiliary storage capacity
- B. A data base of economic data
- C. A model base of quantitative analysis programs
- D. All of the above
Answer
Answer D. All of the above
Q80: Benefits from a computerised MIS include:
Answer option
- A. higher returns on short-term investments
- B. less frequent and smaller short-term loans
- C. lower rates of interest
- D. all of the above
Answer
Answer D. all of the above
