QN01. The basic managerial skill(s) is (are)
- To supervise
- To motivate
- To stimulate
- All of these
Answer
(D)All of these
QN02. The actual achievements compared with the objectives of the job is
- Job Performance
- Job evaluation
- Job description
- None of these
Answer
(A)Job Performance
QN03. HR Planning involves four distinct phases ONE of these stages is
- business scanning
- Forecasting human resource records
- Organisation development
- planning
Answer
(B)Forecasting human resource records
QN04. Strategic Human Resource management is
- proactive
- reactive
- both
- None of these
Answer
(C)both
QN05. Job evaluation is based on the:
- Complexity of the job to perform
- Conceptual skill required by the job
- Relative job worth for an organization
- Physical skills required by the job
Answer
(A)Complexity of the job to perform
QN06. ______________ is a performance measure of both efficiency and effectiveness.
- Organisational behaviour
- Organisational citizenship
- Employee productivity
- None of these
Answer
(C)Employee productivity
QN07. Which performance appraisal methods consumes a lot of time?
- Essay method
- Rating Scales
- Critical incident
- Tests And Observation
Answer
(A)Essay method
QN08. Which of the following is a benefit of employee training?
- Improves morale
- Helps people identify with organisational goals
- Provides a good climate for learning, growth and co – ordination
- None of these
Answer
(B)Helps people identify with organisational goals
QN09. Which of the following is a method used in group or organisational training needs assessment?
- Consideration of current and projected changes
- Rating scales
- Interviews
- Questionnaires
Answer
(D)Questionnaires
QN10. Which of these is a hindrance to effective training?
- Career planning workshop
- Aggregate spending on training is inadequate
- Mentoring
- Career counselling
Answer
(B)Aggregate spending on training is inadequate
QN11. Which of the forecasting technique is the fastest?
- Work study technique
- Flow models
- Ratio trend analysis
- HR demand Forecast
Answer
(C)Ratio trend analysis
QN12. When appraisals are made by superiors, peers, subordinates and clients then it is called ______________.
- 360 degree feedback
- 180 degree feedback
- Self – appraisal
- All of these
Answer
(A)360 degree feedback
QN13. The human resource Manangement helps toi improve the ______________
- Production
- Productivity
- power
- Produce
Answer
(B)Productivity
QN14. The solution to many so-called 'people problems' is often associated with improving the effectiveness of the recruitment process by:
- Having a robust HR department to carry out the process
- Outsourcing the HR department
- Careful selection of the right people for the job
- Devolving to line managers
Answer
(A)Having a robust HR department to carry out the process
QN15. Human Resource Information system
- Integrates core process into streamline systems
- Collaborates core process into streamline systems
- Plans core process into streamline systems
- All of these
Answer
(D)All of these
QN16. e-HRM stands for
- Electronic
- Economic
- Equal
- None of these
Answer
(A)Electronic
QN17. One of the most popular methods of increasing employee responsibility and control is ______________.
- Outsourcing
- "Military model" of management
- Work teams
- Manpower planning
Answer
(C)Work teams
QN18. What are the main aims of Employee Assistance Programmes?
- To alter the organizational culture.
- To address team and individual performance and well-being in the workplace.
- To focus the attention of employees to the power structures of an organization.
- To establish effective methods of care and support for everyone in an organization.
Answer
(D)To establish effective methods of care and support for everyone in an organization.
QN19. The focuses of psychological appraisals are on ______________ .
- Future potential
- Actual performance
- Past performance
- None of these
Answer
(A)Future potential
QN20. Which of these is the benefit of needs assessment?
- Assessment makes training department more accountable
- Higher training costs
- Loss of business
- Increased overtime working
Answer
(A)Assessment makes training department more accountable
QN21. What techniques are used while analysing the internal supply?
- Inflows and outflows
- Turnover rate
- Conditions of work and absenteeism
- All of the these
Answer
(D)All of the these
QN22. Which of these is one of the seven criteria for assessing performance?
- Community service
- Interpersonal contact
- Need for supervision
- All of these
Answer
(D)All of these
QN23. Recruitment and selection must be effective to ensure it:
- Offsets high labour turnover
- Delivers the highest calibre of individuals at optimum most
- To have a surplus in case of sickness and absence
- Encourages new blood into the organization
Answer
(B)Delivers the highest calibre of individuals at optimum most
QN24. Performance appraisals are designed to motivate workers by providing them with feedback, recognition, and what?
- Better work facilities
- Equal opportunities
- Greater work autonomy
- Praise
Answer
(D)Praise
QN25. What do you understand "S" in the defining SMART Goals
- Solution
- specific
- standard
- soft
Answer
(B)specific
QN26. Training increases the employees
- market value
- earning power
- job security
- All of these
Answer
(B)earning power
QN27. Full form of HRD is
- Human Resource Development
- Human Resource Department
- Human Resource Division
- None of these
Answer
(A)Human Resource Development
QN28. Which of the following is a need that motivates human behaviour as per the achievement motivation theory?
- Power
- Affiliation
- Achievement
- All of these
Answer
(D)All of these
QN29. ______________ refers to the learning opportunities designed to help employees grow.
- Training
- Development
- Education
- All of these
Answer
(D)All of these
QN30. Which of these is an off - the - job training method?
- Television
- Job rotation
- Orientation training
- Coaching
Answer
(C)Orientation training
QN31. The ______________ refers incentives to variable pay.
- National Tribunal
- International Labour office
- Labour Court
- None of the above
Answer
(D)None of the above
QN32. Which of the following is a barrier while doing human resource planning?
- HR information often is incompatible with the information used in strategy formulation
- Implementing human resource information system
- Managing inventories
- Supply forecast
Answer
(A)HR information often is incompatible with the information used in strategy formulation
QN33. The following is (are) concerned with developing a pool of candidates in line with the human resources plan
- Development
- Training
- Recruitment
- All of these
Answer
(C)Recruitment
QN34. Competencies are the
- Knowledge
- Skills
- Behaviour
- All of these
Answer
(D)All of these
QN35. The voluntary and involuntary permanent withdrawal from an organisation is called ______________.
- Turnover
- Behaviour
- Misbehaviour
- None of these
Answer
(A)Turnover
QN36. How does training and development offer competitive advantage to an organisation?
- Removing performance decencies
- Individuals have the aptitude and motivation to learn
- Deficiency is caused by a lack of ability
- None of these
Answer
(A)Removing performance decencies
QN37. ______________ seeks to examine the goals of the organisation and the trends that are likely to affect these goals.
- Organisational Support
- Organisational analysis
- Person analysis
- Key skill abilities analysis
Answer
(D)Key skill abilities analysis
QN38. Which of the below given options is a pre – requisite for an effective incentive system?
- Increased need for planning
- Co-operation of workers
- Management’s commitment to the cost and time necessary to administer incentive schemes
- All of the these
Answer
(D)All of the these
QN39. What are the pre - requisites for successful human resource planning?
- Backing of top management
- Personal records must be complete
- Techniques of planning should be the best
- All of these
Answer
(D)All of these
QN40. Performance development plan is set for the employee by his immediate boss.
- Employer
- Department Head
- Immediate boss
- None of these
Answer
(C)Immediate boss