Q1: The basic managerial skill(s) is (are)
To supervise
To motivate
To stimulate
All of these
Answer
Answer: All of these
Q2: The human resource Manangement helps to improve the
Production
Productivity
power
Produce
Answer
Answer: Productivity
Q3: Recruitment and selection must be effective to ensure it:
Offsets high labour turnover
Delivers the highest calibre of individuals at optimum most
To have a surplus in case of sickness and absence
Encourages new blood into the organization
Answer
Answer: Delivers the highest calibre of individuals at optimum most
Q4: The actual achievements compared with the objectives of the job is
Job Performance
Job evaluation
Job description
None of these
Answer
Answer: Job Performance
Q5: The solution too many so-called ´people problems´ is often associated with improving the effectiveness of the recruitment process by:
Having a robust HR department to carry out the process
Outsourcing the HR department
Careful selection of the right people for the job
Devolving to line managers
Answer
Answer: Careful selection of the right people for the job
Q6: The following is (are) concerned with developing a pool of candidates in line with the human resources plan
Development
Training
Recruitment
All of these
Answer
Answer: Recruitment
Q7: Performance development plan is set for the employee by his immediate boss.
Employer
Department Head
Immediate boss
None of these
Answer
Answer: Immediate boss
Q8: Performance appraisals are designed to motivate workers by providing them with feedback, recognition, and what?
Better work facilities
Equal opportunities
Greater work autonomy
Praise
Answer
Answer: Praise
Q9: HR Planning involves four distinct phases ONE of these stages is
business scanning
Forecasting human resource records
Organisation development
planning
Answer
Answer: Forecasting human resource records
Q10: Human Resource Information system
Integrates core process into streamline systems
Collaborates core process into streamline systems
Plans core process into streamline systems
All of these
Answer
Answer: All of these
Q11: Competencies are the
Knowledge
Skills
Behaviour
All of these
Answer
Answer: All of these
Q12: What do you understand “S” in the defining SMART Goals
Solution
specific
standard
soft
Answer
Answer: specific
Q13: Strategic Human Resource management is
proactive
reactive
both
None of these
Answer
Answer: both
Q14: e-HRM stands for
Electronic
Economic
Equal
None of these
Answer
Answer: Electronic
Q15: Training increases the employees
market value
earning power
job security
All of these
Answer
Answer: All of these
Q16: Job evaluation is based on the:
Complexity of the job to perform
Conceptual skill required by the job
Relative job worth for an organization
Physical skills required by the job
Answer
Answer: Relative job worth for an organization
Q17: One of the most popular methods of increasing employee responsibility and control is _______.
Outsourcing
“Military model” of management
Work teams
Manpower planning
Answer
Answer: Work teams
Q18: Full form of HRD is
Human Resource Development
Human Resource Department
Human Resource Division
None of these
Answer
Answer: Human Resource Development
Q19: The voluntary and involuntary permanent withdrawal from an organisation is called _____.
Turnover
Behaviour
Misbehaviour
None of these
Answer
Answer: Turnover
Q20:_______ is a performance measure of both efficiency and effectiveness.
Organisational behaviour
Organisational citizenship
Employee productivity
None of these
Answer
Answer: Employee productivity
Q21: What are the main aims of Employee Assistance Programmes?
To alter the organizational culture.
To address team and individual performance and well-being in the workplace.
To focus the attention of employees to the power structures of an organization.
To establish effective methods of care and support for everyone in an organization.
Answer
Answer: To address team and individual performance and well-being in the workplace.
Q22: Which of the following is a need that motivates human behaviour as per the achievement motivation theory?
Power
Affiliation
Achievement
All of these
Answer
Answer: All of these
Q23: Which performance appraisal methods consumes a lot of time?
Essay method
Rating Scales
Critical incident
Tests And Observation
Answer
Answer: Essay method
Q24: The focuses of psychological appraisals are on _____.
Future potential
Actual performance
Past performance
None of these
Answer
Answer: Future potential
Q25:____ refers to the learning opportunities designed to help employees grow.
Training
Development
Education
All of these
Answer
Answer: Development
Q26: How does training and development offer competitive advantage to an organisation?
Removing performance decencies
Individuals have the aptitude and motivation to learn
Deficiency is caused by a lack of ability
None of these
Answer
Answer: Removing performance decencies
Q27: Which of the following is a benefit of employee training?
Improves morale
Helps people identify with organisational goals
Provides a good climate for learning, growth and co – ordination
None of these
Answer
Answer: Helps people identify with organisational goals
Q28: Which of the following is a method used in group or organisational training needs assessment?
Consideration of current and projected changes
Rating scales
Interviews
Questionnaires
Answer
Answer: Consideration of current and projected changes
Q29:___ seeks to examine the goals of the organisation and the trends that are likely to affect these goals.
Organisational Support
Organisational analysis
Person analysis
Key skill abilities analysis
Answer
Answer: Organisational analysis
Q30: Which of these is an off – the – job training method?
Television
Job rotation
Orientation training
Coaching
Answer
Answer: Television
Q31: Which of these is the benefit of needs assessment?
Assessment makes training department more accountable
Higher training costs
Loss of business
Increased overtime working
Answer
Answer: Assessment makes training department more accountable
Q32: Which of these is a hindrance to effective training?
Career planning workshop
Aggregate spending on training is inadequate
Mentoring
Career counselling
Answer
Answer: Aggregate spending on training is inadequate
Q33: The ______ refers incentives to variable pay.
National Tribunal
International Labour office
Labour Court
None of the above
Answer
Answer: International Labour office
Q34: Which of the below given options is a pre – requisite for an effective incentive system?
Increased need for planning
Co-operation of workers
Management´s commitment to the cost and time necessary to administer incentive scheme
All of the these
Answer
Answer: All of the these
Q35: Which of the forecasting technique is the fastest?
Work study technique
Flow models
Ratio trend analysis
HR demand Forecast
Answer
Answer: Ratio trend analysis
Q36: What techniques are used while analysing the internal supply?
Inflows and outflows
Turnover rate
Conditions of work and absenteeism
All of the these
Answer
Answer: All of the these
Q37: Which of the following is a barrier while doing human resource planning?
HR information often is incompatible with the information used in strategy formulation
Implementing human resource information system
Managing inventories
Supply forecast
Answer
Answer: HR information often is incompatible with the information used in strategy formulation
Q38: What are the pre- requisites for successful human resource planning?
Backing of top management
Personal records must be complete
Techniques of planning should be the best
All of these
Answer
Answer: All of these
Q39: When appraisals are made by superiors, peers, subordinates and clients then it is called ____.
360 degree feedback
180 degree feedback
Self – appraisal
All of these
Answer
Answer: 360 degree feedback
Q40: Which of these is one of the seven criteria for assessing performance?
Community service
Interpersonal contact
Need for supervision
All of these
Answer
Answer: All of these
