Q1: The planned use of networked information and communications technology for the delivery of training is called
Answer: e-learningAnswer
Q2: Which one of the following is a source of assessing training needs
Answer: all of these—performance evaluationAnswer
attitude survey
advisory panel
Q3: Laboratory training is also known by the name
Answer: sensitivity trainingAnswer
Q4: ___method creates a situation that is as far as possible a replica of the real situation for imparting training
Answer: The SimulationAnswer
Q5: A team of learners working online in a real-time mode using the Internet is known as
Answer: group-based e-learning synchronouslyAnswer
Q6: Training need analysis takes place during which phase of the training process
Answer: deciding what to teachAnswer
Q7: Recruitment is widely viewed as a ___process
Answer: positiveAnswer
Q8: The process of developing an applicants’ pool for job openings in an organization is called
Answer: recruitmentAnswer
Q9: Recruitment policy usually highlights the need for establishing
Answer: job specificationAnswer
Q10: ___indicates the degree to which a tool or test measures what it is supposed to measure
Answer: validityAnswer
Q11: Which of the following is the most serious problem that might arise due to excessive reliance on internal recruitment
Answer: internal resistanceAnswer
Q12: Internal recruitment has the potentiality to increase the ___of the employees
Answer: misunderstandingAnswer
Q13: Advertisements through newspapers, TV, radio, professional journals and magazines are ___methods of recruitment
Answer: indirectAnswer
Q14: State employment exchanges are generally the main agencies of
Answer: professional employmentAnswer
Q15: A prerequisite for a successful and efficient recruitment programme is to have a(n)
Answer: HR policyAnswer
Q16: Selection is usually considered as a ___process
Answer: negativeAnswer
Q17: The process of eliminating unsuitable candidates is called
Answer: selectionAnswer
Q18: Which of the following helps the managers with the information required to make good human resources decisions
Answer: performance appraisalAnswer
Q19: The process of selection of employees is usually influenced by
Answer: strategies and objectivesAnswer
Q20: The purpose of an application blank is to gather information about the
Answer: candidateAnswer
Q21: Which of the following is used to measure the various characteristics of the candidate
Answer: psychological testAnswer
Q22: Identify the test that acts as an instrument to discover the inherent ability of a candidate
Answer: aptitude testAnswer
Q23: When the candidate is put to hardship during interview, it is called
Answer: stress interviewAnswer
Q24: Which of the following orders is followed in a typical selection process
Answer: Application form, test and/or interview, reference check and physical examinationAnswer
Q25: Biographical inventory questions were developed by the
Answer: American Psychological AssociationAnswer
Q26: Which of the following is not an objective of employee orientation
Answer: raising the salary of the employeesAnswer
Q27: The process of finding an appropriate fit between the people and the positions in an organization is called
Answer: placementAnswer
Q28: The process of introducing or integrating the new employees into the organizational culture is known as
Answer: socializationAnswer
Q29: The systematic process of offering essential information to the new employees is usually called
Answer: orientationAnswer
Q30: The values, attitudes and other behaviours already acquired by the new employees before their entry into the firm is called
Answer: anticipatory socializationAnswer
Q31: When the experienced superiors conduct a socialization programme for the new employees before they are placed in the organization, it is specifically called
Answer: sequential strategyAnswer
Q32: Socialization programmes that aim at reinforcing the values and beliefs brought in by the new employees is called
Answer: investiture strategyAnswer
Q33: Performance management is viewed as a process carried out as a(n)
Answer: ongoing process or cycleAnswer
Q34: Performance evaluation can be defined as a process of evaluating
Answer: past and present performanceAnswer
Q35: The term performance rating system stands for
Answer: a grade or score concerning the overall performanceAnswer
Q36: The 360-degree performance feedback involves the evaluation of employees by
Answer: all who are directly in contact with the rateeAnswer
Q37: Which of the following is the most essential requirement for an effective points-based rating system
Answer: Comprehensive, dependable and consistent informationAnswer
Q38: When the focus of the evaluation is on facts and not on traits, it is known as ___evaluation
Answer: objectiveAnswer
Q39: The purpose of the Behaviourally Anchored Rating Scale(BARS) is to
Answer: None of these—evaluate a good or bad performanceAnswer
define a job
improve inter-personal relationship skills
Q40: Which of the following is an essential prerequisite of MBO
Answer: All of these—Joint goal-settingAnswer
Mid-term review
Developing reviews
Q41: The evaluation method that requires the supervisors to keep a written record of positive and negative work-related actions of the employees is called
Answer: Critical incident methodAnswer
Q42: In which of the following methods is the evaluation done by someone other than the employee’s own supervisors
Answer: Field review methodAnswer
Q43: Job evaluation is a technique adopted for determining the ___of the job
Answer: internal worthAnswer
Q44: When each job is individually compared with every other in the organization, it is called
Answer: Ranking methodAnswer
Q45: Which of the following is not an analytical method of job evaluation
Answer: Paired comparisonAnswer
Q46: Which of the following is an analytical method of job evaluation
Answer: Point ranking methodAnswer
Q47: When jobs are grouped on the basis of the similarities found in their characteristics and values, it is called
Answer: Job gradingAnswer
Q48: Providing equal pay for jobs of equal nature based on job evaluation ensures ___in compensation administration
Answer: external equityAnswer
Q49: Payment of cash rewards for the work extracted from the employee is normally called
Answer: direct compensationAnswer
Q50: Which of the following is the fixed component in compensation packages
Answer: Base salaryAnswer
Q51: Insurance schemes, retirement benefits and leave travel concession are examples of
Answer: indirect monetary compensationAnswer
Q52: Ensuring a fair balance between an employee’s contributions to the job and the rewards received in return from that job is the essence of
Answer: equity theoryAnswer
Q53: Which of the following theory states that the employees work hard in the job only when they are sure of positive outcomes from that job
Answer: Expectancy theoryAnswer
Q54: Managers never own complete responsibility for the all the decisions made by them since they are not the owners of the business is the assumption of
Answer: agency theoryAnswer
Q55: Wages which are usually positioned above the minimum wages but below the living wages are described as
Answer: fair wagesAnswer
Q56: ___ensure that the employees get an income which is sufficient for meeting their present and future necessities and contingencies
Answer: Living wagesAnswer
Q57: Wages usually adjusted for the prevailing rate of inflation is called
Answer: real wagesAnswer
Q58: When there are several pay grades in a pay structure, it is called
Answer: traditional pay structureAnswer
Q59: Which of the following factors is not an external influencing factor in wages and salary administration
Answer: None of these—Capacity of the organization to payAnswer
Corporate policies and philosophy
Performance evaluation report
Correct Answer – Ability to pay
Q60: Which of the following is not an objective of executive compensation plans
Answer: Separating ownership interest and controlling interestAnswer
Q61: Provision for cars, parking lots and membership in country club are examples of
Answer: executive perksAnswer
Q62: Stock option and performance shares are examples of
Answer: long-term incentive planAnswer
Q63: Performance-based annual bonuses are an example of
Answer: short-term incentive planAnswer
Q64: Which of the following is not an objective of wage incentive programmes
Answer: Facilitating the separation of employeesAnswer
Q65: When the same rate of incentives is paid to the employees for each unit of goods produced by them, it is called
Answer: Straight piece rateAnswer
Q66: When more than one piece rate is offered to the individuals for goods produced by them, it is called
Answer: Differential piece rateAnswer
Q67: Which of the following methods discourages too much speed in the production by the employees
Answer: Task and time bonusesAnswer
Q68: Evaluating the relative worth of the employees in the organization and then deciding the awards for them is called
Answer: Merit ratingAnswer
Q69: Which of following incentive systems recommends a two-piece rate for wage determination
Answer: Taylor’s differential piece rate planAnswer
Q70: In which of the following methods is the standard time stated as minutes and points
Answer: Bedeaux systemAnswer
Q71: Which of the following incentive plans has the following equation for computing the earnings of employees? (Actual hours worked x Time rate) + (Actual time worked / Standard time) x Time saved x Time rate
Answer: Rowan incentive planAnswer
Q72: Which of the following is not usually a group incentive plan
Answer: Halsey incentive planAnswer
Q73: Achieving cost saving not only on labour cost but also on overheads is the crux of
Answer: Rucker incentive planAnswer
Q74: In which method is the standard time expressed in terms of man-minutes called “MANT”
Answer: Hayne’s incentive planAnswer
Q75: Which of the following is an example of fringe benefits
Answer: All of these—Health and accident insuranceAnswer
Contribution to superannuation funds
Leave facilities
Q76: The primary purpose of employee safety programme is to preserve the employees
Answer: All of these—mental healthAnswer
physical health
emotional health
Q77: The visual presentation of the ranking of work sites in a factory based on the number of accidents reported from each site is called
Answer: Spot Map MethodAnswer
Q78: Which of the following involves redesigning of equipment, machinery and material for the safe performance of the jobs
Answer: Safety engineeringAnswer
Q79: The responsibility for maintenance of employee health and safety is with
Answer: All of these—employeesAnswer
employers
government
Q80: Ensuring the safety, health and welfare of the employees is the primary purpose of the
Answer: Factories Act, 1948Answer
Q81: Which of the following is not connected with employee safety and health
Answer: The Payment of Bonus Act, 1965Answer
Q82: When the people involved in the process comprehend unlikable results from their interactions with the environment, it is specifically called
Answer: anticipatory stressAnswer
Q83: Inspections by superiors and interviews for promotion usually come under
Answer: short-term response stressAnswer
Q84: Which of the following types of personality is comparatively less exposed to internal stress
Answer: Type B personalityAnswer
Q85: When the employee perceives threat in the environment even if there is no such threat existing in the environment, it is normally described as
Answer: individual stressorAnswer
Q86: The exhaustion suffered by an individual due to continuous exposure to a stress-causing situation is normally known as
Answer: burn-outAnswer
Q87: ___is a scientific and systematic effort to modify the characteristics of an employee’s job
Answer: Job redesignAnswer
Q88: The employee welfare facilities available outside the organization are called
Answer: extra-mural facilitiesAnswer
Q89: The employee welfare facilities available inside the organization are called
Answer: intra-mural facilitiesAnswer
Q90: Who among the following has the responsibility for employee welfare
Answer: All of these—EmployersAnswer
Central government
State government
Q91: In the absence of statutory requirements, the employers may not provide even the basic facilities to the employees. This is the basic assumption of the
Answer: Policing theoryAnswer
Q92: According to which theory, employee welfare is an investment which would multiply and return to the employers in some other forms
Answer: Religious theoryAnswer
Q93: An inclination to do something good for others can influence the employers to undertake welfare facilities. This is the assumption of the
Answer: Benevolence theoryAnswer
Q94: Making peace with employees by fulfilling all their needs without any resistance is the essence of the
Answer: Appeasement theoryAnswer
Q95: Which of the following benefits is covered under social security schemes
Answer: All of these—Retirement benefitsAnswer
Compensation facilities
Medical facilities
Q96: In which year was the Employees’ State Insurance Act enacted
Answer: 1948Answer
Q97: In which of the following years was the Workmen’s Compensation Act introduced
Answer: 1923Answer
Q98: The Maternity Benefit Act was introduced in the year
Answer: 1961Answer
Q99: The Payment of Gratuity Act was introduced in the year
Answer: 1972Answer
Q100: Employees’ Deposit Linked Insurance Scheme was introduced in the year
Answer: 1976Answer
