Q121. The Hawthorne Studies took place at a the Hawthorne works —- plant.
Answer
Electric
Q122. When lighting for the test group was increased, their productivity increased—but the productivity of the —- increased, as well.
Answer
Control group
Q123. A team is a relatively —- work group whose members must coordinate their activities to achieve one or more common objectives.
Answer
Permanent
Q124. A work team generates —- through coordinated effort.
Answer
Positive synergy
Q125. Individual efforts result in a —- that is greater than the sum of those individual inputs.
Answer
Level of performance
Q126. Team is a group, but unfortunately, not all groups have the high degree of —- and commitment to success that we traditionally associate with the concept of a team
Answer
Interdependence
Q127. Based on their objectives, teams may be classified as problem-solving teams, self-managed teams and cross-functional teams.
Answer
True
Q128. Problem-solving teams consist of groups of 5-10 employees from the same department, who meet for a few hours each week to discuss ways of improving quality, efficiency and the work environment.
Answer
True
Q129. A self-managed team includes collective control over the pace of work, determination of work assignments, organisation of breaks, and collective choice of inspection procedures.
Answer
True
Q130. Cross-functional teams are made up of employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task
Answer
True
Q131. Task force is nothing more than a temporary cross-functional team.
Answer
True
Q132. Committees composed of groups made up of members from across departmental lines
Answer
True
Q133. An —- team is a team formed to generate input from a broad base of employees.
Answer
Advice/involvement
Q134. —- teams, are charged with the activities related to producing and selling goods and services.
Answer
Production/service
Q135. A —- team is charged with planning, investigating, analyzing and reporting, often with the objective of creating outputs that are complex and unique.
Answer
Project/development
Q136. —- team are usually comprised mainly of experts with specialized skills.
Answer
Action/negotiation
Q137. One effective way to transition individuals into team players is to spend some money on a formal and —-
Answer
Fun teambuilding event
Q138. The Team Development Process comes out of —- theory.
Answer
Social science
Q139. Emotions cannot play on the effectiveness and success of the team should not be the aim of each team.
Answer
False
Q140. A negative emotional climate should be developed so that all energies can be focussed on the attainment of mutual goals including the success of the project.
Answer
False
Q141. Members who share a bond both professionally and personally will work harder to achieve success for those for the group than a team where those relationships have not been developed.
Answer
True
Q142. Developing emotional intelligence through exercises and training can greatly improve the odds of effective team performance.
Answer
True
Q143. Practice of management is in crisis, and that managers are now finding it harder than ever to develop strategies which withstand the shocks of the marketplace.
Answer
True
Q144. Many managers fail to adequately consider the communication consequences of the decision making process and thus cast a negative impact on the organisational effectiveness.
Answer
True
Q145. Organisational communication, as a field, is the consideration, analysis, and criticism of the role of communication in organisational contexts.
Answer
True
Q146. The field traces its lineage through business information.
Answer
True
Q147. Travel is not a challenge to a person’s problem-solving abilities.
Answer
False
Q148. A certain amount of stress due to culture shock and a change in living conditions is a normal part of an experience.
Answer
True
Q149. Political correctness acts as “—-” or “—-” in cross-cultural exchanges and it prevents real dialogue.
Answer
Excess baggage, barriers
Q150. When one person follows a set of communication “rules” and another person doesn’t know these rules exist and has a completely different set of communication “rules”, well, it’s very difficult to engage in—-
Answer
Effective conversations
Q151. —- is a set of communication “rules” established over time and within a specific cultural environment.
Answer
Political correctness
Q152. Being politically correct is to being sensitive to people, their cultures with the evolving environment and —-
Answer
Society
Q153. One of the key elements of concern in any organisation is how to attract, train, and keep people who will not be effective leaders.
Answer
False
Q154. A successful leader does not allows his subordinates (followers) to set their own individual goals in such a way that they do not conflict with the organisational objectives, and – more desirably – mesh closely with them.
Answer
False
Q155. The leader is expected to play many roles and therefore, must be qualified to guide others to —-
Answer
Organisational achievement
Q156. A leader must have a —- personality, intellectual attainment, amiable disposition, unassuming temperament and knowledge of how to deal with his followers.
Answer
Dynamic
Q157. People working in an organisation need individuals (leaders) who could be instrumental in guiding the efforts of groups of workers to achieve goals and objectives of both the individuals and the organisation.
Answer
True
Q158. The leader rarely guides the action of others in accomplishing various tasks.
Answer
False
Q159. Leadership is a lifting of a man’s sights to a —-
MCQ Option: (a) Lower vision
MCQ Option: (b) Higher vision
MCQ Option: (c) Medium vision
MCQ Option: (d) Zero vision
Answer
(b) Higher vision
Q160. A leader initiates all the measures that are necessary for the purpose of ensuring the health and progress of the organisation in a —-
MCQ Option: (a) Economy
MCQ Option: (b) Competitive economy
MCQ Option: (c) Non- competitive economy
MCQ Option: (d) Developed economy
Answer
(b) Competitive economy
