QN1. During the 80s, tools were developed to assist the planning of:
a. Production levels
b. Priority planning system
c. Capacity requirements
d. Planning functions
Answer
Answer: :a
QN2. Complete the sentence: MRP-II systems provide…
a. Information that is useful to all functional areas and encourage cross-functional interaction.
b. Information with cost data.
c. Information that can be used for other company functions.
d. Accurate inventory information.
Answer
Answer: :b
QN3. ERP is restricted to being a _________operations system in the country.
a. Finance
b. Budgeting modules
c. Manufacturing
d. Transaction-oriented
Answer
Answer: :d
QN4. ____ allow companies to enter requirements for various types of items.
a. Purchase order
b. Purchase requisitions
c. Invoice
d. General ledger
Answer
Answer: :b
QN5. What is EDI?
a. Electronic Data Interface
b. Exchange Data Interchange
c. Exchange Data Interface
d. Electronic Data Interchange
Answer
Answer: :d
QN6. _ module supports the entire sales and purchase processes from start to finish.
a. Order management
b. Sales management
c. Purchase management
d. Master Data Management
Answer
Answer: :a
QN7. ___________evaluates whether or not customer contract agreement are being met.
a. Purchase order management
b. Sales order management
c. Master data management
d. Warehouse management
Answer
Answer: :d
QN8. __ maintains reports of warehouse supplies.
a. ERP financial module
b.ERP Inventory software module
c. ERP Resource module
d. ERP verification module
Answer
Answer: :b
QN9. Web ERP is suitable for __ .
a. Both small and big organisations
b. Only big organisations
c. Medium scale organisations
d. Only small organisations
Answer
Answer: :a
QN10. RFP stands for ________ .
a. Request For Productivity
b. Request For Profits
c. Request For Processing
d. Request For Proposal
Answer
Answer: :d
QN11. Installing ERP Inventory systems is __ .
a. Simple
b. Trouble free
c. Complex
d. Cost effective
Answer
Answer: :c
QN12. In recent years, CRM has become a primary component of:
a. ERP vendor
b. ERP software solutions.
c. CRM software
d. CRM solutions
Answer
Answer: :b
QN13. ____________is the most common operating system for running CRM software
a. UNIX
b. Windows NT
c. Windows Vista
d. Windows XP
Answer
Answer: :a
QN14. __ module keeps track of liquidation process.
a. Market management module
b. Liquidation module
c. Treasury module
d. Enterprise management module
Answer
Answer: :c
QN15. __ system maintains employees information in graphical format.
a. Employee master data
b. Personnel administration
c. Payroll accounting
d. Benefits administration
Answer
Answer: :a
QN16. As processes become more automated and efficient,
a. It is best to treat ERP as an investment as well as a cost-cutting measure.
b. It is not best to treat ERP as an investment as well as a cost-cutting measure.
c. It is best to treat ERP as an disinvestment as well as a cost-cutting measure.
d. It is best to treat ERP as an investment but not as a cost-cutting measure.
Answer
Answer: :d
QN17. ETO means
a. Engineer-to-Order
b. Engineer-to-Offer
c. Enterprise-to-Order
d. Enterprise-to-Offer
Answer
Answer: :a
QN18.The vendor should have a _, who must constantly interact with the implementation team.
a. Liaison officer
b. Project Supervisor
c. Project Manager
d. Implementation co-ordinator
Answer
Answer: :a
QN19.Identify the correct statement.
a. The only problem with the package vendors is that they are very expensive.
b. The only problem with the business consultants is that they are very expensive.
c. The only problem with the employee training is that it is very expensive.
d. The only problem with the planning of implementation is that it is very expensive.
Answer
Answer: :b
QN20.The package should be and should have installations in countries where the has offices.
a. Domestic, Vendor
b. International, Company
c. International, System developer
d. International, Vendor
Answer
Answer: :b
QN21. The should be a replica of the organisation’s processes.
a. MIS, Business
b. ERP, Financial
c. MIS, Financial
d. ERP, Business
Answer
Answer: :d
QN22. The disadvantages of a system when it works in isolation are:
It becomes difficult to collect and analyse data needed for the functioning of any department.
It results in the loss of profits to the organisation that could have been better spent in decision making.
Business executive or decision-maker cannot take good decisions with the isolated data.
a. 1 & 3
b. 1 & 2
c. 2 & 3
d. 1
Answer
Answer: :a
QN23. MIS is a computer-based system that optimises the _______________ of information throughout an organisation.
- Collation
- Collection
- Transfer
- Presentation
a. 1, 2, & 3
b. 1, 3, & 4
c. 1, 2, & 4
d. 1, 2, 3, & 4
Answer
Answer: :b
QN24. Planning and forecasting models,
- Fourth generation languages,
- Artificial intelligence.
- Data mining
a. 1, 3, & 4
b. 1, 2, & 3
c. 1 & 3
d. 3 & 4
Answer
Answer: :b
QN25. The stakeholders within the enterprise must
a. Be involved in the project initiation phase where the decision making process is agreed and attend Vendor demonstrations
b. Not assist in the gathering of requirements
c. Not be involved in vendor demonstration
d. Involve only in vendor demonstration
Answer
Answer: :a
QN26. One common mistake that companies resort when selecting an ERP system is
a. Non biased selection
b. Over-emphasis on system cost
c. Complete set of requirements
d. Not relying on vendor demos
Answer
Answer: :b
QN27. The sales and distribution modules of many ERP vendors, offer a comprehensive set of best of its kind components for both and management.
a. Manufacturing, Production
b. Sales, Distribution
c. Planning, Business
d. Order, Logistics
Answer
Answer: :d
QN28. _ are collected and archived in a manner that offers full support for_ process control techniques.
a. Product quality metrics, Statistical
b. Statics, Product quality metrics
c. Production quality, Statistical
d. Product quality metrics, Financial
Answer
Answer: :a
QN29. Identify the correct statements.
The manufacturing segment accounts for nearly 25% of the total Information Technology
The process and discrete manufacturing segments spent a total of Rs 2,605 crore on IT in the year 1996-97.
The manufacturing segment helps in improving IT infrastructure, automating internal and external processes, and better decision-making.
Discrete manufacturing accounted for nearly 15% of the total segment spending and the rest came in from process manufacturing.
a. 1 & 4
b. 2 & 3
c. 1 & 3
d. 2 & 4
Answer
Answer: :c
QN30. Identify the two aims of JIT approach applied to the organisation.
- Production system
- Elimination of Waste
- Total Employee Involvement
- Production philosophy
a. 1 & 2
b. 2 & 3
c. 1 & 4
d. 3 & 4
Answer
Answer: :b
QN31. Which among the following information is available in the Supplier file?
- Purchasing information
- Payment terms
- Tolerance for receiving and invoicing
- Addresses
a. 1
b. 3 & 4
c. 1, 2, 3 & 4
d. 2 & 3
Answer
Answer: :c
QN32. The Sales Support component helps the sales and marketing department to………………………
a. Support existing customers only.
b. Supports in developing new business.
c. Support existing customers but does and help to develop new business.
d. Support existing customers and, at the same time, to develop new business.
Answer
Answer: :d
QN33. Identify the correct
Answer
Answer: : The three major activities associated with ERP inventory management are:
A. Identifying inventory requirements B. Customising information
C. Monitoring item usages
D. Integrating the inventory balances
a. B,C,D
b. D,A,B
c. A,C,D
d. C,B,A
Answer
Answer: :c
QN34. Select the modules that decides the inputs required and suppliers for delivery?
A. Inventory placing
B. Inventory order assessment C. Inventory requisition D.Supplier Performa
a. A,D
b. D,B
c. C,B
d. D,C
Answer
Answer: :c
QN35. CRM yields employees with __ and improves personal___________ efficiencies
a. Work, work advantage
b. Customisation, work
c. Work advantage, work
d. Customisation, work advantage
Answer
Answer: :c
QN36. Identify the right
The two major objectives of Human Resources are: A. To provides instant updates of information.
B. To make the workflow cost effective. C. To provide training to the employees.
D. To provide self service benefits to the employees.
a. B,C,
b. D,A,
c. B,D
d. A,C
Answer
Answer: :c
QN37.As processes become more automated and efficient,
a. It is best to treat ERP as an investment as well as a cost-cutting measure.
b. It is not best to treat ERP as an investment as well as a cost-cutting measure.
c. It is best to treat ERP as an disinvestment as well as a cost-cutting measure.
d. It is best to treat ERP as an investment but not as a cost-cutting measure.
Answer
Answer: :a
QN38.The ________ and ________ manage the supplier relations, monitor the vendor activities and manage the supplier quality in an organisation.
a. Supplier management, customisation processes
b. Supplier maintenance, control processes
c. Supplier management, control processes
d. Supplier maintenance, customisation processes
Answer
Answer: :c
QN39.The direct benefits of an ERP system include:
a. Business integration, Flexibility, Improved customer goodwill, Customer satisfaction.
b. Business integration, Better analysis and planning capabilities, Flexibility, Use of latest technology.
c. Better analysis and planning capabilities, Flexibility, Use of latest technology, Customer satisfaction.
d. Improved customer goodwill, Customer satisfaction, Use of latest technology, Flexibility.
Answer
Answer: :b
QN40. A system that produce information products that support many of the day-to-day decision making needs of the management.
- Also called information managing system.
- A system that satisfies the needs of the top level management.
- A system that operates at a departmental level.
a. 2 & 3
b. 1 & 4
c. 4
d. 1, 2 & 3
Answer
Answer: :b
