QN1. Company ABC sells a variety of products on its website to the highest bidder. What type of business model are they using?
a) Affiliate Marketing
b) Online Auction
c) Supply Chain improver
d) Name your price
Answer: b) Online AuctionAnswer
QN2. Company XYZ helps individuals sell products to other individuals and takes a small commission on each sale. What EC classification do they fit?
a) B2C
b) B2B
c) C2C
d) P2P
Answer: c) C2CAnswer
QN3. Which of the following is a pure electronic commerce corporation?
a) Mike’s business sells products out of his store in Chicago.
b) Tom’s business sells products out of his store in Chicago and online.
c) Jane’s business sells products out of her website.
d) Ann’s business sells products out of her website and mail order catalog
Answer: c) Jane’s business sells products out of her website.Answer
QN4. Which of the following is not a limitation of EC?
a) Some customers like to physically inspect products before buying
b) Customers now have nearly unlimited bandwidth.
c) The standards for security are still evolving.
d) Software tools change frequently
Answer: a) Some customers like to physically inspect products before buyingAnswer
QN5. Company XYZ sells products to individuals. What EC classification do they fit?
a) B2C
b) B2B
c) C2C
d) P2P
Answer: a) B2CAnswer
QN6. Which of the following is not an attribute of a corporate portal?
a) A company’s partners use the portal to communicate
b) The company’s employees use this system to communicate
c) The public uses this portal to access the Internet
d) The public uses this portal to access information about the company
Answer: c) The public uses this portal to access the InternetAnswer
QN7. Which of the following is a limitation of EC?
a) Ability to operate 24 hours a day.
b) Integration of distributor and supplier IT systems.
c) Special network and hardware requirements.
d) Increased market area
Answer: c) Special network and hardware requirements.Answer
QN8. Which of the following is a benefit of EC?
a) Insufficient telecommunications bandwidth
b) Individuals can telecommute more easily
c) Customers may be unsure of EC security
d) EC theory and practice is constantly evolving
Answer: b) Individuals can telecommute more easilyAnswer
QN9. EC reduces cycle time in all of the following ways except:
a) Customer satisfaction
b) Development of marketing materials
c) Product distribution
d) Time to market
Answer: a) Customer satisfactionAnswer
QN10. Why is B2C generally less attractive than B2B?
a) Easier to implement
b) Less expensive to implement
c) Larger number of organizations
d) Channel conflict
Answer: d) Channel conflictAnswer
QN11. Company helps individuals exchange digital products. What EC classification do they fit?
a) B2C
b) B2B
c) C2C
d) P2P
Answer: c) C2CAnswer
QN12. Company ABC has several divisions that have created private resources that can be accessed using Internet protocols. The company is now going to link these resources together. What
type of network is being described?
a) Internet
b) Extranet
c) Intranet
d) Virtual private network
Answer: d) Virtual private networkAnswer
QN13. Company XYZ sells a variety of products on its website. What type of business model are they using?
a) Affiliate Marketing
b) Online Auction
c) E-tailing
d) Name your price
Answer: a) Affiliate MarketingAnswer
QN14. Association ABC helps its members get discounts on the purchases by buying in bulk. What type of business model are they using?
a) Group purchasing
b) Online Auction
c) Affiliate Marketing
d) Name your price
Answer: a) Group purchasingAnswer
QN15. The disadvantages of use of computer in business transactions are
1. They never be able to exercise judgment
2. They lack creativity
3. Lack experience to manage exceptions
4. Speed up the flow of information
5. They cannot solve problems.
a) 1, 2, 3, 4
b) 2, 3, 4, 5
c) 1, 2, 3, 5
d) 1, 2, 4, 5
Answer: b) 2, 3, 4, 5Answer
QN16. Which of the following types of sites features the greatest amount of self-generated content?
a) hub sites
b) portals
c) connectors
d) destinations
Answer: b) portalsAnswer
QN17. E-business software is best defined as to manage:
a) internal administrative applications.
b) buy-side applications.
c) sell-side e-commerce applications.
d) All of the above
Answer: d) All of the aboveAnswer
QN18. Which of the following statements do you agree with relating to knowledge audits?
a) A knowledge audit should always be completed before an information audit
b) Information and knowledge audits are complementary processes
c) Information and knowledge audits are unrelated
d) An information audit should always be completed before a knowledge audit
e) Information and knowledge audits are the same
Answer: d) An information audit should always be completed before a knowledge auditAnswer
QN19. E-commerce:
a) is based on the exchange of digitized information
b) depends upon technology.
c) includes intra- and inter-organizational activities that support exchanges.
d) all of the above.
Answer: a) is based on the exchange of digitized informationAnswer
QN20. Purchasing and procurement transactions are a major part of the
category of e-commerce.
a) B2C
b) B2B
c) C2B
d) P2P
Answer: b) B2BAnswer
QN21. Amazon.com was a pioneer in e-commerce.
a) B2C
b) B2B
c) C2B
d) P2P
Answer: a) B2CAnswer
QN22. The “backbone” of modern firms is the:
a) ERP system
b) IT system
c) CRM system
d) EC system
Answer: d) EC systemAnswer
QN23. A firm’s interface, data set, and code set can be integrated by a system.
a) ERP
b) IT
c) CRM
d) EC
Answer: a) ERPAnswer
QN24. Which of the following is not a web browser?
a) Netscape’s Navigator
b) Mosaic
c) Amaya
d) Gopher
Answer: d) GopherAnswer
QN25. The disadvantages of use of computer in business transactions are
1. They never be able to exercise judgment
2. They lack creativity
3. Lack experience to manage exceptions
4. Speed up the flow of information
5. They cannot solve problems.
a) 1, 2, 3, 4
b) 2, 3, 4, 5
c) 1, 2, 3, 5
d) 1, 2, 4, 5
Answer: b) 2, 3, 4, 5Answer
QN26. The main protocol for transferring information on the web is
a) HTTP
b) PPP
c) FTP
d) SLIP
Answer: a) HTTPAnswer
QN27. connect a company with its suppliers and distributors.
a) Supply nets
b) Intranets
c) Extranets
d) Internets
Answer: d) InternetsAnswer
QN28. E-markets are ” ,” rather than physical “marketplaces”.
a) Marketspaces
b) Brick-and-mortar
c) Bazaars
d) Click-and-brick
Answer: d) Click-and-brickAnswer
QN29. If a Web page designer were to use a “skyscraper,” he or she could be using a technique that had which of the following characteristics?
a) A box that is much larger than a banner advertisement.
b) Tall, skinny advertisements at the side of a Web page.
c) An online ad that pops up between changes on a Web site.
d) An advertisement that moves across the screen.
Answer: c) An online ad that pops up between changes on a Web site.Answer
QN30. A browser is “told” how to access desired content by a(n):
a) URL
b) JPEG
c) IP
d) WYSIWYC
Answer: a) URLAnswer
QN31. Website development:
a) is strictly a technological exercise.
b) requires the use of outside experts.
c) is a game of tradeoffs
d) must be undertaken from the firm’s point of view
Answer: d) must be undertaken from the firm’s point of viewAnswer
QN32. is the most common way to communicate with a user’s browser.
a) CRM
b) GUI
c) CPM
d) HTML
Answer: d) HTMLAnswer
QN33. In hypertext, the term “hyper” refers to:
a) speed
b) ability to link to other pages
c) the dynamic character of its content
d) the volume of content
Answer: b) ability to link to other pagesAnswer
QN34. Which of the following is not a Web scripting language?
a) ASP
b) PHP
c) ColdFusion
d) Apache
Answer: d) ApacheAnswer
QN35. HTML stands for
a) Hypertext Markup Language
b) Hitext Markup Language
c) Hypertext Marked Language
d) Hypertext Mark Language
Answer: a) Hypertext Markup LanguageAnswer