QN1. Which of the following describes e-commerce?
a. Doing business electronically
b. Doing business
c. Sale of goods
d. All of the above
Answer: A
QN2. Which of the following is part of the four main types for e-commerce?
a. B2B
b. B2C
c. C2B
d. All of the above
Answer: D
QN3. Which segment do eBay, Amazon.com belong?
a. B2Bs
b. B2Cs
c. C2Bs
d. C2Cs
Answer: B
QN4. Which type of e-commerce focuses on consumers dealing with each other?
a. B2B
b. B2C
c. C2B
d. C2C
Answer: D
QN5. Which segment is eBay an example?
a. B2B
b. C2B
c. C2C
d. None of the above
Answer: D
QN6. Which type deals with auction?
a. B2B
b. B2C
c. C2B
d. C2C
Answer: D
QN7. In which website Global Easy Buy is facilitated?
a. Ebay.com
b. Amazon.com
c. Yepme.com
d. None of these
Answer: A
QN8. The best products to sell in B2C e-commerce are:
a. Small products
b. Digital products
c. Specialty products
d. Fresh products
Answer: B
QN9. Which products are people most likely to be more uncomfortable buying on the Internet?
a. Books
b. Furniture
c. Movies
d. All of the above
Answer: B
QN10. Which products are people most likely to be comfortable buying on the Internet?
a. Books
b. PCs
c. CDs
d. All of the above
Answer: D
QN11. Digital products are best suited for B2C e-commerce because they:
a. Are commodity like products
b. Can be mass-customized and personalized
c. Can be delivered at the time of purchase
d. All of the above
Answer: D
QN12. The solution for all business needs is
a. EDI
b. ERP
c. SCM
d. None of the above
Answer: B
QN13. All of the following are techniques B2C e-commerce companies use to attract customers,
except:
a. Registering with search engines
b. Viral marketing
c. Online ads
d. Virtual marketing
Answer: D
QN14. Which is a function of E-commerce
a. marketing
b. advertising
c. warehousing
d. all of the above
Answer: D
QN15. Which is not a function of E-commerce
a. marketing
b. advertising
c. warehousing
d. none of the above
Answer: C
QN16. Which term represents a count of the number of people who visit one site, click on an ad, and are taken to the site of the advertiser?
a. Affiliate programs
b. Click-through
c. Spam
d. All of the above
Answer: B
QN17. What is the percentage of customers who visit a Web site and actually buy something called?
a. Affiliate programs
b. Click-through
c. Spam
d. Conversion rate
Answer: D
QN18. What are materials used in production in a manufacturing company or are placed on the shelf for sale in a retail environment?
a. Direct materials
b. Indirect materials
c. EDI
d. None of the above
Answer: A
QN19. What are materials that are necessary for running a modern corporation, but do not relate to the company’s primary business activities?
a. Direct materials
b. Indirect materials
c. EDI
d. None of the above
Answer: B
QN20. What are ballpoint pens purchased by a clothing company?
a. Direct materials
b. Indirect materials
c. EDI
d. None of the above
Answer: B
QN21. What is another name for?
a. Direct materials
b. Indirect materials
c. EDI
d. None of the above
Answer: B
QN22. What is the process in which a buyer posts its interest in buying a certain quantity of items, and sellers compete for the business by submitting successively lower bids until there is only one seller left?
a. B2B marketplace
b. Intranet
c. Reverse auction
d. Internet
Answer: C
QN23. What are plastic cards the size of a credit card that contains an embedded chip on which digital information can be stored?
a. Customer relationship management systems cards
b. E-government identity cards
c. FEDI cards
d. Smart cards
Answer: D
QN24. Most individuals are familiar with which form of e-commerce?
a. B2B
b. B2C
c. C2B
d. C2C
Answer: B
QN25. Which form of e-commerce currently accounts for about 97% of all e-commerce revenues?
a. B2B
b. B2C
c. C2B
d. C2C
Answer: A
QN26. Which of the following are advantages normally associated with B2B e-commerce?
a. Shorter cycle times
b. Reduction in costs
c. Reaches wider audiences
d. all of the above
Answer: D
QN27. If the threat of substitute products or services is low it is a(n):
a. Disadvantage to the supplier
b. Advantage to the buyer
c. Advantage to the supplier
d. None of the above
Answer: C
QN28. The threat of new entrants is high when it is:
a. Hard for customers to enter the market
b. Hard for competitors to enter the market
c. Easy for competitors to enter the market
d. Easy for customers to enter the market
Answer: C
QN29. If it is easy for competitors to enter the market, the threat of new entrants is considered:
a. High
b. Low
c. More
d. Less
Answer: A
QN30. An industry is less attractive for suppliers when the rivalry among existing competitors is:
a. High
b. Low
c. More
d. Less
Answer: A
QN31. Unique value auction is mainly applies to?
a. New products
b. Second hand products
c. Engineering products
d. None of the above
Answer: B
QN32. Paisapay is facilitated in
a. eBay.co.in
b. amazon.com
c. flipkart.com
d. none of the above
Answer: A
QN33. Which of the following is a useful security mechanism when considering business strategy and IT?
a. encryption
b. decryption
c. firewall
d. all the above
Answer: D
QN34. Which of the following is not related to security mechanism
a. encryption
b. decryption
c. e-cash
d. all the above
Answer: C
QN35. A product or service that customers have come to expect from an industry, which must be offered by new entrants if they wish to compete and survive, is known as a(n)?
a. Switching costs
b. Loyalty programs
c. Entry barriers
d. Affiliate programs
Answer: C
QN36. Which of the following statements accurately reflect the impact of technology?
a. Technology has caused buyer power to increase
b. Technology has lessened the entry barriers for many industries
c. Technology has increased the threat of substitute products and services
d. all of the above
Answer: D
QN37. A business cannot be all things to all people. Instead, a business must:
a. Identify target customers
b. Identify the value of products/services as perceived by customers
c. all of the above
d. None of the above
Answer: C
QN38. How the transactions occur in e-commerce?
a. Using e-medias
b. Using computers only
c. Using mobile phones only
d. None of the above
Answer: A
QN39. Which type of products is lesser purchased using ecommerce?
a. automobiles
b. books
c. softwares
d. none
Answer: A
QN40. A business competing in a commodity like environment must focus on which of the following?
a. Price
b. Ease / speed of delivery
c. Ease of ordering
d. all of the above
Answer: D
