Customer relationship management mcq set 4

You can study Customer relationship management mcq set 3 for your assignment and exam. View all mcq and quiz of CRM QN121. —- occurs when the customer stops buying or using the services. AnswerAns: Exit QN122. —- represents complaints AnswerAns: Voice QN123. Industry estimates say that generally businesses receive complaints from only about—- of dissatisfied…

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