Q101. Follow-up can be done only through follow-up letters.
(a) True
(b) False
Answer: (b) False
Q102. Unsolicited application responds to individual organizational requirements.
(a) True
(b) False
Answer: (b) False
Q103. In a job application letter, an individual should not write the details that are already mentioned in the resume.
(a) True
(b) False
Answer: (b) False
Q104. A job application letter is just like a sales letter.
(a) True
(b) False
Answer: (a) True
Q105. The job application letter should match the requirements of the job.
(a) True
(b) False
Answer: (a) True
Q106. In a job application letter, the candidate should not write as to why he wants to change from his present job.
(a) True
(b) False
Answer: (b) False
Q107. The candidate should about using b Ib frequently in the job application.
(a) True
(b) False
Answer: (a) True
Q108. The style of the covering letter can be either formal or informal.
(a) True
(b) False
Answer: (b) False
Q109. The covering letter should match the job description.
(a) True
(b) False
Answer: (a) True
Q110. While writing a job acceptance letter, the tone can be formal or informal.
(a) True
(b) False
Answer: (a) True
Q111. While writing a job acceptance letter a tone of excitement should be maintained.
(a) True
(b) False
Answer: (a) True
Q112. When a speaker keeps on talking for long, his message is lost and his listeners tend to become inattentive.
(a) True
(b) False
Answer: (a) True
Q113. An oral message becomes more effective when it is precise and concise
(a) True
(b) False
Answer: (a) True
Q114. —- barriers occurs due the fact that different people assign different meanings to one specific message.
Answer: Semantic
Q115. —- barriers are also called psycho-sociological barriers.
Answer: Individual
Q116. —- hierarchical structure facilitates effective oral communication.
Answer: Flat
Q117. Listening is the accurate perception of what is being communicated.
(a) True
(b) False
Answer: (a) True
Q118. Hearing is a mental activity and Listening is a physical activity.
(a) True
(b) False
Answer: (b) False
Q119. Non-verbal communication is —- to verbal communication.
Answer: Complimentary
Q120. Kinesics means —- .
Answer: Body language
Q121. —- expressions are a part of body language.
Answer: Facial11
Q122. —- are the physical movements of arms, legs and limbs.
Answer: Gestures
Q123. —- is the study of how we communicate with the space around us.
Answer: Proxemics
Q124. —- means ‘like language’.
Answer: Paralanguage
Q125. The word —- expresses its meaning.
Answer: Stress
Q126. Use of mutually understood symbols is done in —-.
Answer: Sign Language
Q127. Persons who have natural skill in speaking need no preparation to deliver a good speech.
(a) True
(b) False
Answer: (b) False
Q128. Being able to organize your thoughts and give a public speech is a significant determinant of your personal and professional success.
(a) True
(b) False
Answer: (a) True
Q129. When learning a foreign language, patience and devotion is required.
(a) True
(b) False
Answer: (a) True
Q130. Regular reading and listening to audio tapes will take you closer to the foreign language.
(a) True
(b) False
Answer: (a) True
Q131. A teacher can teach you become fluent at a foreign language.
(a) True
(b) False
Answer: (b) False
Q132. While learning a foreign language, you should learn one word at a time.
(a) True
(b) False
Answer: (a) True
Q133. At first, you should try to learn the language by yourself rather than enrolling in an institute.
(a) True
(b) False
Answer: (a) True
Q134. Learning another language gives the learner the ability to step inside the mind and context of that other culture.
(a) True
(b) False
Answer: (a) True
Q135. The most common of all the available career options in foreign language is —- .
Answer: Teaching
Q136. —- transform written material from one language to another.
Answer: Translators
Q137. —- can be of two types — conference and consecutive.
Answer: Interpreting
Q138. —- interpreting involves giving translations after the speakers have finished their speech.
Answer: Consecutive
Q139. Match the following:
1 English —– (a) Spoken in Austria
2 Mandarin —– (b) One of the chief languages of Mexico
3 French —– (c) Most spoken language in the world
4 German —– (d) Has many colloquial dialects
5 Spanish —– (e) Widely spoken in many North African countries
6 Arabic —- (f) Has second highest number of speakers
(a) 1.—–(b)
2.—–(d)
3.—–(c)
4.—–(e)
5.—–(a)
6.—-(f)
(b) 1.—–(a)
2.—–(c)
3.—–(d)
2.—–(e)
5.—–(f)
6.—-(b)
(c) 1.—–(c)
2.—–(f)
3.—–(b)
4.—–(e)
5.—–(d)
6.—-(a)
(d) 1.—–(f)
2.—–(c)
3.—–(e)
4.—–9a)
5.—–(b)
6.—-(d)
Answer: (d) 1.—–(f)
2.—–(c)
3.—–(e)
4.—–9a)
5.—–(b)
6.—-(d)
Q140. —- is the process through which people attempt to influence the beliefs or actions of others.
Answer: Persuasive communication
Q141. The Group Discussion is a —- test.
Answer: Personality
Q142. Factual accuracy as well as some —- to audience are important elements of the art of persuasion.
Answer: Emotional appeal
Q143. The conference is a tool of learning, —- and —- .
Answer: Training, development
Q144. Presentations have three major elements: speaker, specific content and visual aids.
(a) True
(b) False
Answer: (b) False
Q145. Make audience analysis is one of the steps of presentation.
(a) True
(b) False
Answer: (a) True
Q146. Word stress is not importance in transmission of the intended meaning.
(a) True
(b) False
Answer: (b) False
Q147. Paralanguage is non-verbal.
(a) True
(b) False
Answer: (a) True
Q148. I’m sorry but I can’t take it anymore. I’m afraid I’ve reached —- point.
(i) screaming
(ii) crying
(iii) howling
(iv) shouting
Answer: (ii) crying
Q149. How many more times do I have to —- it to you, stupid?
(i) restrain
(ii) render
(iii) repeat
(iv) resign
Answer: (iii) repeat
Q150. I’m warning you. I can take just that much and —- more.
(i) any
(ii) no
(iii) some
(iv) enough
Answer: (ii) no
Q151. Right. I’m leaving. You can do whatever you like. I couldn’t care —- .
(i) more
(ii) lesser
(iii) least
(iv) less
Answer: (i) more
Q152. A literary work written in form of a —- can be referred to as a dialogue.
Answer: Conversation
Q153. A writer can create two types of dialogues: —- dialogue and —- dialogue.
Answer: Inner, outer
Q154. Stream of consciousness is also called an internal —-
Answer: Monologue
Q155. It is very difficult to improve poor dialogue and use good dialogue to accelerate the pace of a story.
(a) True
(b) False
Answer: (b) False
Q156. In a dialogue, when characters talk, readers listen, and the characters take on qualities of real people.
(a) True
(b) False
Answer: (a) True
Q157. In a dialogue based on formal situations, we should use more filler words to make it real.
(a) True
(b) False
Answer: (b) False
Q158. In a good dialogue, a sentence contains not more than 12 words.
(a) True
(b) False
Answer: (a) True
Q159. You should write dialogues in such a way that the readers have no problems in distinguishing one character from another.
(a) True
(b) False
Answer: (a) True
Q160. Writers often use this sort of speaker attribution to tell a reader what a character feels because telling is always easier than showing.
(a) True
(b) False
Answer: (a) True
Q161. It is better to end each dialogue with an adverb to show exactly how the characters are feeling.
(a) True
(b) False
Answer: (b) False
Q162. Dialogue: A: Who are you sending that fax —- ?
B: Our main office.
Answer: To
Q163. Dialogue: A: Who are you sending that fax —- ?
B: The boss. She said to get it out right away.
Answer: For
Q164. Dialogue: A: You don’t look so good. —- ?
B: I feel really dizzy and nauseous. I feel like I’m going to pass out.
Answer: What’s the matter? / What’s wrong? / Are you okay? / Are you all right?
Q165. Dialogue: A: —- .
B: No, don’t do that. I guess, you will be okay soon.
Answer: I’m going to call an ambulance / maybe I should call an ambulance
Q166. Dialogue: A: —- ?
B: Well, if I don’t feel better soon, maybe you should take me there.
Answer: Would you like me/do you want me to drive/take you to the hospital?
Q167. Dialogue: A: Okay, just let me know —- .
B: I will. And thanks.
Answer: If you want/you’d like to go / if you want me to take you (there)
Q168. Dialogue: Employee at the boss’ cabin’s door
Employee: —- ?
Boss: Yes, come in.
(The employee comes in)
Employee: Good evening Sir!
Boss: Good evening! Take a seat.
Employee: —-
Answer: May I come in Sir!, Thank You Sir!
Q169. The control over the call starts with —- .
Answer: Lifting the receiver
Q170. A friendly and cheerful tone shows our —-
Answer: Interest
Q171. You should not ask the caller to hold on for long while you look for pen and paper.
(a) True
(b) False
Answer: (a) True
Q172. When you get a call from an unknown person, it is advisable not to identify yourself.
(a) True
(b) False
Answer: (b) False
Q173. It is advisable to take notes if the conversation involves discussion about important events and course of action.
(a) True
(b) False
Answer: (a) True
Q174. You should not use caller’s name so often while attending to calls.
(a) True
(b) False
Answer: (b) False
Q175. You should use —- to list all the number that you often use to dial.
Answer: Telephone directory
Q176. It is advisable to —- your voice while talking on phone.
Answer: Modulate
Q177. Secretary: Good morning, ABC Company, how —- I help you?
Mr. Kapoor: Hello, this is Varun Kapoor. May I speak with Ms. Reeta, please.
Answer: May
Q178. Secretary: I’m sorry, she is —- of the office right now. May I take a message?
Mr. Kapoor: Yes please. This is Varun Kapoor.
Answer: Out
Q179. Secretary: And how can she —- you, Mr. Kapoor?
Mr. Kapoor: At 438-3498.
Answer: Reach
Q180. Secretary: Was that —- ?
Mr. Kapoor: Yes, that’s right.
Answer: 438-3498
Q181. Secretary: And may I tell him what this in —- to?
Answer: Regards
Q182. Mr. Kapoor: Well, it is a rather —- matter.
Answer: Personal
Q183. Secretary: Okay. I will give him the message as soon as she —-
Answer: Returns
Q184. Reading is a —- process.
Answer: Dynamic
Q185. A higher —- capability will definitely lead to a better reading efficiency and retention
Answer: Mental
Q186. Which of these is not an important component of reading skills?
(a) Comprehension
(b) Listening
(c) Retention
(d) Reading speed
Answer: (b) Listening
Q187. If you can read can a paragraph that contains 240 words in 360 seconds, your reading speed is —-
(a) 30 words per minute
(b) 40 words per minute
(c) 45 words per minute
(d) 60 words per minute
Answer: (b) 40 words per minute
Q188. The type of reading in which a reader goes through the entire document, but usually skips the details:
(a) Careful
(b) Rapid
(c) Skimming
(d) Scanning
Answer: (c) Skimming
Q189. If a person reads actively, his comprehension will be the lowest.
(a) True
(b) False
Answer: (b) False
Q190. Before reading any important document, it is advisable to scan it.
(a) True
(b) False
Answer: (a) True
Q191. If a reader fully concentrates on contents and speed, his reading efficiency will improve.
(a) True
(b) False
Answer: (a) True
Q192. The objective of reading should be very —- .
Answer: Specific
Q193. Books, letters, memoranda, reports, forms, newspapers and magazines are different reading —-
Answer: Channels
Q194. In PSQ5R Model of reading, P stands for —-.
(a) Projection
(b) Purpose
(c) Productivity
(d) Perfect
Answer: (b) Purpose
Q195. Which of these is not one of the 5Rs of the PSQ5R Model?
(a) Recite
(b) Reflect
(c) Review
(d) Reproduce
Answer: (d) Reproduce
Q196. Executives should skim through speeches and reports.
(a) True
(b) False
Answer: (b) False
Q197. An executive should skim the annual reports and price lists.
(a) True
(b) False
Answer: (a) True
Q198. —- is the store house of our experiences and learning.
Answer: Memory
Q199. —- means to concretize in the mind, what has been read and learnt.
Answer: Reinforcement
Q200. He —- help right now. (need)
Answer: Needs
Q201. Windows —- made of glass. (be)
Answer: Are
Q202. The train —- every morning at 8 AM. (leave)
Answer: Leaves
Q203. Once a week, Tom —- the car. (clean)
Answer: Cleans
Q204. By the time the troops arrive, the combat group —- spent several weeks waiting. (will have/would have)
Answer: Will have
Q205. Before the budget cuts, the students —- in many extracurricular activities. (had been participating/had participated)
Answer: Had been participating
Q206. The children were soaking wet. I knew they —- in the lake. (had swam/had been swimming)
Answer: Had been swimming
Q207. If I —- working on that project, we would have been successful. (were/had been)
Answer: Had been
Q208. What —- doing when the war broke out. (had you been/were you)
Answer: Were you
Q209. Many people are starving while others —- fighting overweight. (had been/are)
Answer: Are
Q210. On Sunday I have to work late. When I get home I —- have eaten dinner. (will/would)
Answer: Will
Q211. The dogs —- have been playing for 3 hours in 10 minutes. (will/would)
Answer: Will
Q212. He —- have completed the task by six o’clock tomorrow. (will/would)
Answer: Will
Q213. She —- ready for the test if she had been preparing diligently. (would have been/had been)
Answer: Would have been
Q214. ‘Our school has a huge playground’. In this sentence, the word ‘school’ is a proper noun.
(a) True
(b) False
Answer: (b) False
Q215. A possessive noun is always used with another noun.
(a) True
(b) False
Answer: (a) True
Q216. Anyone, everyone, something, etc. are examples of personal pronouns.
(a) True
(b) False
Answer: (b) False
Q217. Some indefinite pronouns are also used as adjectives.
(a) True
(b) False
Answer: (a) True
Q218. ‘Rita is the most slow runner of her class’. The sentence is incorrect.
(a) True
(b) False
Answer: (a) True
Q219. Verb is the most essential part of a sentence, without which no sentence is complete.
(a) True
(b) False
Answer: (a) True
Q220. ‘She went there on Sunday’. In this sentence, the word ‘there’ is an adverb.
(a) True
(b) False
Answer: (a) True
Q221. ‘I worked in that office since 5 years’. This sentence is correct.
(a) True
(b) False
Answer: (b) False
Q222. ‘I am going to upstairs’. This sentence is incorrect.
(a) True
(b) False
Answer: (a) True
Q223. ‘Vivek is very intelligent so the quality of his work is not so good’. This sentence is correct.
(a) True
(b) False
Answer: (b) False
Q224. The student could —- get passing marks. (hardly, hard)
Answer: Hardly
Q225. She could —- raise her arms. (hard, hardly)
Answer: Hardly
Q226. The child can —- lift the school bag. (hardly, hard)
Answer: Hardly
Q227. She studies —- into the night. (lately, late)
Answer: Late
Q228. The airbus arrived ten minutes —- . (late, lately)
Answer: Late
Q229. The examinations will be held —- in April this time. (late, lately)
Answer: Late
Q230. I reached home very —- last night. (late, lately)
Answer: Late
Q231. Join the course which will help you the —- . (mostly, most)
Answer: The most
Q232. It was my elder brother who guided me the —- to get this position. (most, mostly)
Answer: The most
Q233. In computer course, the students are —- girls from renowned schools. (mostly, most
Answer: Mostly
Q234. Which words from the following sentences should have been capitalized?
the mayor of san juan, mayor ortega, decided to retire sunday, july 16.
Answer: The, San Juan, Mayor Ortega, Sunday, July
Q235. Which words from the following sentences should have been capitalized?
my friend, tom wilson, bought a new honda accord last week in san francisco.
Answer: My, Tom Wilson, Honda Accord, San Francisco
Q236. Which words from the following sentences should have been capitalized?
yesterday, i finished reading lord of the rings.
Answer: Yesterday, I, Lord, Rings
Q237. Which words from the following sentences should have been capitalized?
the president of general motors was interviewed in the july issue of newsweek.
Answer: The, General Motors, July, Newsweek
Q238. Which words from the following sentences should have been capitalized?
david johnson drove his chevy blazer off the delaware memorial bridge last friday.
Answer: David Johnson, Chevy Blazer, Delaware Memorial Bridge, Friday
Q239. Which words from the following sentences should have been capitalized?
when i opened the new york times, i read that lieutenant martin bailey had accused his commanding officer, colonel dunlap, of selling secret information to a north korean agent.
Answer: When, I, New York Times, I, Lieutenant Martin Bailey, Colonel Dunlap, North Korean
Q240. Which words from the following sentences should have been capitalized?
alan attended a lecture by professor c. r. klein on his treatise, “chemical properties of popular diet foods.â€
Answer: Alan, Professor C. R. Klein, “Chemical Properties, Popular Diet Foods
Q241. Which words from the following sentences should have been capitalized?
mary yelled to her little brother, “shut the door! it’s freezing in here.â€
Answer: Mary, Shut, It’s
Q242. Select the correctly punctuated sentence:
(a) Spain is a beautiful country; the beache’s are warm, sandy and spotlessly clean.
(b) Spain is a beautiful country: the beaches are warm, sandy and spotlessly clean.
(c) Spain is a beautiful country, the beaches are warm, sandy and spotlessly clean.
(d) Spain is a beautiful country; the beaches are warm, sandy and spotlessly clean.
Answer: (d) Spain is a beautiful country; the beaches are warm, sandy and spotlessly clean.
Q243. Select the correctly punctuated sentence:
(a) The children’s books were all left in the following places: Mrs Smith’s room, Mr Powell’s office and the caretaker’s cupboard.
(b) The children’s books were all left in the following places; Mrs Smith’s room, Mr Powell’s office and the caretaker’s cupboard.
(c) The childrens books were all left in the following places: Mrs Smiths room, Mr Powells office and the caretakers cupboard.
(d) The children’s books were all left in the following places, Mrs Smith’s room, Mr Powell’s office and the caretaker’s cupboard.
Answer: (a) The children’s books were all left in the following places: Mrs Smith’s room, Mr Powell’s office and the caretaker’s cupboard.
Q244. Select the correctly punctuated sentence:
(a) She always enjoyed sweets, chocolate, marshmallows and toffee apples.
(b) She always enjoyed: sweets, chocolate, marshmallows and toffee apples.
(c) She always enjoyed sweets chocolate marshmallows and toffee apples.
(d) She always enjoyed sweet’s, chocolate, marshmallow’s and toffee apple’s.
Answer: (a) She always enjoyed sweets, chocolate, marshmallows and toffee apples.
Q245. Select the correctly punctuated sentence:
(a) Sarah’s uncle’s car was found without its wheels in that old derelict warehouse.
(b) Sarah’s uncle’s car was found without its wheels in that old, derelict warehouse.
(c) Sarahs uncles car was found without its wheels in that old, derelict warehouse.
(d) Sarah’s uncle’s car was found without it’s wheels in that old, derelict warehouse.
Answer: (b) Sarah’s uncle’s car was found without its wheels in that old, derelict warehouse.
Q246. Select the correctly punctuated sentence:
(a) I can’t see Tim’s car, there must have been an accident.
(b) I cant see Tim’s car; there must have been an accident.
(c) I can’t see Tim’s car there must have been an accident.
(d) I can’t see Tim’s car; there must have been an accident.
Answer: (d) I can’t see Tim’s car; there must have been an accident.
Q247. Select the correctly punctuated sentence:
(a) Paul’s neighbours were terrible; so his brother’s friends went round to have a word.
(b) Paul’s neighbours were terrible: so his brother’s friends went round to have a word.
(c) Paul’s neighbours were terrible, so his brother’s friends went round to have a word.
(d) Paul’s neighbours were terrible so his brother’s friends went round to have a word.
Answer: (c) Paul’s neighbours were terrible, so his brother’s friends went round to have a word.
Q248. Select the correctly punctuated sentence:
(a) Tims gran, a formidable woman, always bought him chocolate, cakes, sweets and a nice fresh apple.
(b) Tim’s gran a formidable woman always bought him chocolate, cakes, sweets and a nice fresh apple.
(c) Tim’s gran, a formidable woman, always bought him chocolate cakes sweets and a nice fresh apple.
(d) Tim’s gran, a formidable woman, always bought him chocolate, cakes, sweets and a nice fresh apple.
Answer: (d) Tim’s gran, a formidable woman, always bought him chocolate, cakes, sweets and a nice fresh apple.
Q249. Select the correctly punctuated sentence:
(a) After stealing Tims car, the thief lost his way and ended up the chief constable’s garage.
(b) After stealing Tim’s car the thief lost his way and ended up the chief constable’s garage.
(c) After stealing Tim’s car, the thief lost his way and ended up the chief constable’s garage.
(d) After stealing Tim’s car, the thief lost his’ way and ended up the chief constable’s garage.
Answer: (c) After stealing Tim’s car, the thief lost his way and ended up the chief constable’s garage.
Q250. Select the correctly punctuated sentence:
(a) We decided to visit: Spain, Greece, Portugal and Italy’s mountains.
(b) We decided to visit Spain, Greece, Portugal and Italys mountains.
(c) We decided to visit Spain, Greece, Portugal and Italy’s mountains.
(d) We decided to visit Spain Greece Portugal and Italy’s mountains.
Answer: (c) We decided to visit Spain, Greece, Portugal and Italy’s mountains.
Q251. Select the correctly punctuated sentence:
(a) That tall man, Paul’s grandad, is this month’s winner.
(b) That tall man Paul’s grandad is this month’s winner.
(c) That tall man, Paul’s grandad, is this months winner.
(d) That tall man, Pauls grandad, is this month’s winner.
Answer: (a) That tall man, Paul’s grandad, is this month’s winner.
Q252. Written communication is —- in the sense that it has to follow definite pattern as per rules laid down by the language.
Answer: Conventional
Q253. The stimuli of oral communication are picked up from outside by —- .
Answer: Sensory receptors
Q254. Most written communication is a —- cycle event
Answer: One
Q255. Written business communication is the only means of laying down clear guidelines for the working of the organization.
(a) True
(b) False
Answer: (a) True
Q256. Written form of business conversation is most suitable when the receivers are spread over vast geographical distances.
(a) True
(b) False
Answer: (a) True
Q257. Written business correspondence is not permanent.
(a) True
(b) False
Answer: (b) False
Q258. Written correspondence is less time consuming than oral communication.
(a) True
(b) False
Answer: (b) False
Q259. Written correspondence facilitates immediate feedback.
(a) True
(b) False
Answer: (b) False
Q260. In the —- stage, managers plan the document.
Answer: Pre-writing
Q261. —- is the key to effective documents.
Answer: Revision
Q262. Thorough check for grammar, mechanics, and spelling is done in the —- stage.
Answer: Editing
Q263. —- is the last stage of the writing process.
Answer: Publishing
Q264. Brevity alone can help maintain focus on the purpose of business communication.
(a) True
(b) False
Answer: (a) True
Q265. Language and tone of the correspondence must be consistent with the clarity and nature of the audience.
(a) True
(b) False
Answer: (a) True
Q266. Slangs should be used to make formal correspondence more effective.
(a) True
(b) False
Answer: (b) False
Q267. Writer should consider the reader’s point of view while drafting a business correspondence.
(a) True
(b) False
Answer: (a) True
Q268. Insincere compliments are beneficial to good communication.
(a) True
(b) False
Answer: (b) False
Q269. Heading of a business letter contains the name of the firm, nature of business, address of registered office, telephone number, telegraphic address, etc.
(a) True
(b) False
Answer: (a) True
Q270. Even if the reference number and date is given, it is advisable to write the previous letter again or to send a copy of it.
(a) True
(b) False
Answer: (b) False
Q271. The first line of the inside address is used to write the name of the person or institution.
(a) True
(b) False
Answer: (a) True
Q272. Usually, a salutation is given at the end of a business letter.
(a) True
(b) False
Answer: (b) False
Q273. Complementary close is written at the right hand side below the body of the letter.
(a) True
(b) False
Answer: (a) True
Q274. After writing the post script, the writer of the letter should sign below it.
(a) True
(b) False
Answer: (a) True
Q275. Provision of margin increases the beauty of the letter.
(a) True
(b) False
Answer: (a) True
Q276. —- letter is a formal document, which places a demand for goods or services.
Answer: Order
Q277. —- are standardized forms containing all the necessary instructions and blank space to be filled at the time of sending out an order.
Answer: Order form
Q278. A —- is placed first to check the efficiency of the seller.
Answer: Trial form
Q279. The purpose of cancellation letter is to write about the “no†information while producing the minimum disappointment.
(a) True
(b) False
Answer: (a) True
Q280. In a cancellation letter, we should always mention the facts and reasons for refusal.
(a) True
(b) False
Answer: (a) True
Q281. Letter of —- is the first and foremost, information-seeking letter.
Answer: Enquiry
Q282. A —- should include details about the prices of the goods needed, terms of payment, conditions of delivery etc.
Answer: Quotation
Q283. One must mention all the details of —- when asking for a quotation.
Answer: Requirements
Q284. Being accurate only involves the truthful presentation of facts and figures.
(a) True
(b) False
Answer: (b) False
Q285. A dangling expression is any part of a sentence that logically fits in with the rest of the sentence.
(a) True
(b) False
Answer: (b) False
Q286. Competent writers use specialized vocabulary to communicate with specialists who understand it.
(a) True
(b) False
Answer: (a) True
Q287. You should not be afraid of using a long word if it says just what you want.
(a) True
(b) False
Answer: (a) True
Q288. A buzz word is an expression that has become monotonous through overuse.
(a) True
(b) False
Answer: (b) False
Q289. Cliché is an important-sounding expression used mainly to impress other people.
(a) True
(b) False
Answer: (b) False
Q290. A hidden verb is a verb that has been changed into a noun form, weakening the action.
(a) True
(b) False
Answer: (a) True
Q291. Positive language builds goodwill for you and your organization and often gives more information than negative language.
(a) True
(b) False
Answer: (a) True
Q292. A simple sentence is one that contains more than one independent clause.
(a) True
(b) False
Answer: (b) False
Q293. A compound-complex sentence is one that contains two or more independent clauses and one or more dependent clauses.
(a) True
(b) False
Answer: (a) True
Q294. You should use passive sentences most of the time in business writing.
(a) True
(b) False
Answer: (b) False
Q295. In order to appear interesting, you should use different terms for the same idea.
(a) True
(b) False
Answer: (b) False
Q296. Order letters fall into the category of —- letters.
Answer: Routine
Q297. Direct requests can be divided into three groups: information or action request letter, order letter, and —- letter.
Answer: Direct claim
Q298. Letters that are written to check customer satisfaction or sympathize with the customers are —- letters.
Answer: Goodwill
Q299. A —- letter is a form of direct mail in which an advertiser sends a letter to a potential customer.
Answer: Sales
Q300. —- and —- are used to expand the headline of the letter.
Answer: Sub-headline, lead paragraph
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