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Get Membership Business Communication BBA MCQs with answer
- Business Communication and Etiquettes mcq set 1
- Business Communication and Etiquettes mcq set 2
- Business Communication and Etiquettes mcq set 3
- Business Communication and Etiquettes mcq set 4
- Business Communication and Etiquettes mcq set 5
- Business Communication and Etiquettes mcq set 6
Module I : Essential English Grammar
Tenses, Subject –verb agreement, Punctuation, Sentence structure, Common Errors in English, Foreign Words, Exercises based on each component .
Module II : Written English Communication
Essay Writing, Precis Writing, Summarizing, paraphrasing, Exercises based on each component .
Module III : Concept and Nature of Communication
What is communication, stages of Communication, Ideation, encoding, transmission, decoding & response, channels of communication, downward,upward,horizontal & diagonal communication, communication in organizational settings – internal and external, barriers to effective communication, guidelines to overcome communication barriers .
Module IV : Listening
The Listening Process, Listening with a purpose, Barriers to listening, effective Listening strategies .
Module V : Non Verbal Communication
What is non Verbal; communication, functions of non verbal communication, gesture cluster, acoustic features .
Module VI : Effective Presentation
Pre – Presentation Jitters, Preparation and Practice, Delivering the presentation, Qualities of a Skillful presenter, capturing and maintaining attention, handling questions, powerpoint presentations, exercise .
Module VII : Writing for the Web
Netiquette, Professional Profiles, Blogs
Module VIII : Correspondence
Letters, Emails, Memo, Notices
Module IX : Reports
Functions of Report, types of Report, the report /proposal process, organizing the report/proposal .
Module X : Employment Communication
Resume Writing, Group Discussion – Qualities / skills assessed in a group discussion, do’s and don’ts in a group discussion, effective participation in a group discussion, mock GD session.
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