Study Business Communication and Etiquettes mcq set 4thpart and other mcq with answer for your exam. Must attempt “exam quiz of Business Communication and Etiquettes” so you can assess your knowledge and boost confidence.
MCQ set of Business Communication and Etiquettes 4
Q121: What is the main advantage of using technology-enabled communication? Answer: D. All of the above
A. Cost-effectiveness
B. Increased productivity
C. Improved customer service
D. All of the above
Answer
Q122: What is an example of a social media platform used for professional networking? Answer: C. LinkedIn
A. Instagram
B. Facebook
C. LinkedIn
D. Snapchat
Answer
Q123: What is the main purpose of cloud computing in technology-enabled communication? Answer: D. All of the above
A. Data storage
B. File sharing
C. Network security
D. All of the above
Answer
Q124: What is the most common technology used for voice communication? Answer: A. VoIP
A. VoIP
B. PSTN
C. ISDN
D. GSM
Answer
Q125: Which of the following is not a common technology tool for project management? Answer: D. Dropbox
A. Trello
B. Asana
C. Microsoft Excel
D. Dropbox
Answer
Q126: What is the most widely used technology for email communication? Answer: A. Gmail
A. Gmail
B. Yahoo Mail
C. Microsoft Outlook
D. Apple Mail
Answer
Q127: What is the main purpose of using technology in communication tasks? Answer: D. All of the above
A. Increased efficiency
B. Improved collaboration
C. Enhanced accessibility
D. All of the above
Answer
Q128: What is the most common technology tool used for virtual meetings? Answer: B. Zoom
A. Skype
B. Zoom
C. Microsoft Teams
D. Google Meet
Answer
Q129: Which of the following is not a type of digital signature? Answer: C. Handwritten signature
A. Electronic signature
B. Digital certificate
C. Handwritten signature
D. Biometric signature
Answer
Q130: What is the main advantage of using technology in communication tasks? Answer: D. All of the above
A. Time-saving
B. Reduced costs
C. Improved accuracy
D. All of the above
Answer
Q131: What is the most commonly used email protocol? Answer: B. SMTP
A. POP3
B. SMTP
C. IMAP
D. FTP
Answer
Q132: What is the main purpose of using cc in an email? Answer: A. To send a copy of the email to another recipient
A. To send a copy of the email to another recipient
B. To send a blind copy of the email to another recipient
C. To include another recipient in the reply chain
D. All of the above
Answer
Q133: What is the main purpose of using bcc in an email? Answer: B. To send a blind copy of the email to another recipient
A. To send a copy of the email to another recipient
B. To send a blind copy of the email to another recipient
C. To include another recipient in the reply chain
D. All of the above
Answer
Q134: What is the main function of an email client? Answer: D. All of the above
A. To send and receive emails
B. To store emails
C. To filter spam emails
D. All of the above
Answer
Q135: What is the main advantage of using an email over traditional mail? Answer: D. All of the above
A. Speed of delivery
B. Low cost
C. Easy tracking
D. All of the above
Answer
Q136: What is the main disadvantage of using email for communication? Answer: B. Increased risk of cybercrime
A. Lack of personal touch
B. Increased risk of cybercrime
C. Difficulty in managing large attachments
D. All of the above
Answer
Q137: What is the main purpose of using a style guide in communication? Answer: D. All of the above
A. To ensure consistency in messaging
B. To improve the readability of messages
C. To increase the impact of messages
D. All of the above
Answer
Q138: What is the main function of a grammar checker? Answer: A. To correct grammatical errors in messages
A. To correct grammatical errors in messages
B. To suggest alternative phrasing for messages
C. To check the tone and style of messages
D. All of the above
Answer
Q139: What is the main function of a tone analyzer? Answer: A. To detect the sentiment in messages
A. To detect the sentiment in messages
B. To suggest alternative phrasing for messages
C. To check the tone and style of messages
D. All of the above
Answer
Q140: What is the main purpose of using a thesaurus in communication? Answer: B. To suggest alternative words for messages
A. To improve the vocabulary used in messages
B. To suggest alternative words for messages
C. To check the tone and style of messages
D. All of the above
Answer
Q141: What is the main function of a spell checker? Answer: A. To correct spelling errors in messages
A. To correct spelling errors in messages
B. To suggest alternative phrasing for messages
C. To check the tone and style of messages
D. All of the above
Answer
Q142: What is the main advantage of using tools for constructing messages? Answer: D. All of the above
A. Improved readability
B. Enhanced impact
C. Increased efficiency
D. All of the above
Answer
Q143: What is the main purpose of using a search engine for gathering information? Answer: D. All of the above
A. To find relevant information quickly
B. To access information from a variety of sources
C. To analyze information
D. All of the above
Answer
Q144: What is the most widely used search engine? Answer: C. Google
A. Bing
B. Yahoo
C. Google
D. Ask
Answer
Q145: What is the main purpose of using a database for gathering information? Answer: D. All of the above
A. To store and organize information
B. To search for specific information
C. To analyze information
D. All of the above
Answer
Q146: What is the main advantage of using a spreadsheet for gathering information? Answer: D. All of the above
A. Easy organization and sorting of information
B. Easy calculation and analysis of information
C. Easy presentation of information
D. All of the above
Answer
Q147: What is the main purpose of using a data visualization tool for gathering information? Answer: D. All of the above
A. To present information in a clear and concise manner
B. To identify patterns and relationships in information
C. To make informed decisions based on information
D. All of the above
Answer
Q148: What is the main disadvantage of using computer tools for gathering information? Answer: B. Difficulty in verifying the accuracy of information
A. Overreliance on technology
B. Difficulty in verifying the accuracy of information
C. Lack of personal touch
D. All of the above
Answer
Q149: What is considered appropriate business attire for a corporate setting? Answer: B) A three-piece suit
A) T-shirt and jeans
B) A three-piece suit
C) A casual dress
D) Athleisure wear
Answer
Q150: What is the proper way to address someone in a corporate setting? Answer: C) By their title and last name
A) By their first name only
B) By a nickname
C) By their title and last name
D) By their preferred name
Answer
Q151: What is the appropriate way to answer a phone call in a corporate setting? Answer: C) “Good morning/afternoon, this is [Your Name] speaking.”
A) “What’s up?”
B) “Hello?”
C) “Good morning/afternoon, this is [Your Name] speaking.”
D) “Yo, this is [Your Name].”
Answer
Q152: What is considered good grooming in a corporate setting? Answer: C) Well-groomed hair, minimal makeup, and clean, pressed clothing
A) Long, unkempt hair
B) Loud makeup
C) Well-groomed hair, minimal makeup, and clean, pressed clothing
D) Visible tattoos and piercings
Answer
Q153: What is an appropriate way to handle conflict in a corporate setting? Answer: C) Approaching the individual privately and finding a resolution through open communication and active listening
A) Yelling and using profanity
B) Ignoring the issue
C) Approaching the individual privately and finding a resolution through open communication and active listening
D) Going to HR without speaking to the individual first
Answer
Q154: What is considered good table manners in a corporate setting? Answer: C) Using the utensils properly and not speaking with food in your mouth
A) Chewing with your mouth open and talking with food in your mouth
B) Placing your elbows on the table
C) Using the utensils properly and not speaking with food in your mouth
D) Not using a napkin
Answer
Q155: What is the purpose of eye contact in communication? Answer: C) To establish trust and connection
A) To show disinterest
B) To intimidate the other person
C) To establish trust and connection
D) To avoid the other person
Answer
Q156: How often should you make eye contact during a conversation? Answer: C) Intermittently
A) Constantly
B) Rarely
C) Intermittently
D) Only when speaking
Answer
Q157: What is considered to be the appropriate duration of eye contact in a conversation? Answer: A) A few seconds
A) A few seconds
B) A few minutes
C) Until the other person looks away
D) As long as possible
Answer
Q158: What should you do if you feel uncomfortable making eye contact? Answer: D) Focus on the other person’s forehead or nose instead of their eyes
A) Stare intently at the other person
B) Avoid eye contact altogether
C) Practice making brief and relaxed eye contact until it becomes comfortable
D) Focus on the other person’s forehead or nose instead of their eyes
Answer
Q159: What is the impact of avoiding eye contact during a conversation? Answer: D) It can be interpreted as disinterest or dishonesty
A) It shows respect
B) It indicates dishonesty
C) It demonstrates confidence
D) It can be interpreted as disinterest or dishonesty
Answer
Q160: Is making eye contact more important in certain cultures than others? Answer: B) Yes, some cultures value and expect more eye contact, while others view it as disrespectful
A) No, eye contact is universally important in all cultures
B) Yes, some cultures value and expect more eye contact, while others view it as disrespectful
Answer
Other Business Communication and Etiquettes Practice Set
- Business Communication and Etiquettes mcq set 1
- Business Communication and Etiquettes mcq set 2
- Business Communication and Etiquettes mcq set 3
- Business Communication and Etiquettes mcq set 4
- Business Communication and Etiquettes mcq set 5
- Business Communication and Etiquettes mcq set 6
