Business Communication And Etiquettes Book Practice set 4th

Q121. Business cards are internationally distinguished as a means of interview but in many cultures they are also seen as a representation of the individual.

a. True

b. False

Answer

b. False

Q122. One must put the business card away immediately or else that would be regarded as rude.

a. True

b. False

Answer

b. False

Q123. In India, present and receive business cards with your left hand. Setting up an intranet site is one of the worst ways for small businesses to keep all their workers in the loop and communicate.

a. True

b. False

Answer

b. False

Q124. When you are _________, it shows that you are capable of honouring your word.

a. negative, positive

b. acknowledge

c. punctual

d. None of these

Answer

c. punctual

Q125. Instead of falling victim to the _________ work attitudes that surround you, make an effort to stay _________

a. acknowledge, positive

b. negative, positive

c. Intercultural, communication

d. None of these

Answer

b. negative, positive

Q126. To communicate with co-workers effectively, one must _________ a job well done.

a. Intercultural communication

b. differently

c. acknowledge

d. None of these

Answer

c. acknowledge

Q127. Cultural aspects of communication are the cultural similarities that affect communication across borders.

a. True

b. False

Answer

b. False

Q128. All nations have different languages and to have a better understanding of different culture it is unnecessary to have knowledge of so many languages of different nations.

a. True

b. False

Answer

b. False

Q129. Kinesics basically deals with the expression language.

a. True

b. False

Answer

b. False

Q130. _________ is often used to refer to the wide range of communication issues that inevitably arise within an organization composed of individuals from a variety of religious, social, ethnic and technical backgrounds.

a. Intercultural communication

b. differently

c. language

d. None of these

Answer

a. Intercultural communication

Q131. Communication patterns develop very _________ in individualistic and in group-oriented cultures.

a. differently

b. language

c. Ethics

d. None of these

Answer

a. differently

Q132. Most researchers, employees, and business owners agree that the most important element in effective intercultural communication concerns _________

a. Ethics

b. behave

c. language

d. None of these

Answer

c. language

Q133. A large part of cultural literacy depends upon communicating in a way that effectively gets the message across to all team members, while excluding no one and offending no one due to unintended cultural misunderstandings.

a. True

b. False

Answer

a. True

Q134. When you feel strong emotions about something said or done by someone who comes from a culturally different background than you do, clarify their meanings and intentions before you express your emotions.

a. True

b. False

Answer

a. True

Q135. _________, also known as moral philosophy, is a branch of philosophy which seeks to address questions about morality, such as what the fundamental semantic, ontological and epistemic nature of morality is.

a. behave

b. Ethics

c. misrepresentation

d. None of these

Answer

b. Ethics

Q136. We are defined in the eyes of others according to the way we _________

a. misrepresentation

b. behave

c. Human resource management

d. None of these

Answer

b. behave

Q137. The small gain realized by _________ is not worth the loss of company reputation and customer trust.

a. Human resource management

b. Strategy

c. misrepresentation

d. None of these

Answer

c. misrepresentation

Q138. Do not respect your competitors and indulge in defamation to get the respect from the markets, your quality battlegrounds.

a. True

b. False

Answer

b. False

Q139. In a business communication, the date should be cited properly. Undated communication does not have legal sanctity.

a. True

b. False

Answer

a. True

Q140. When one requests information from another person about a former employee, one must be clear in showing that one will protect the received information and keep it confidential too.

a. True

b. False

Answer

a. True

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