Behavioural and Allied Sciences Online MCQ Set 8

QN01. It is Cunningham's belief that, despite the popular myth to the contrary, people generally

  1. Prefer stability.
  2. Love change.
  3. Dislike change.
  4. Like being controlled.
Answer

(A)Prefer stability.

QN02. Harrison and Handy describe a project oriented organization which is structured like a matrix and based on expert power as a ______________ culture.

  1. Power.
  2. Person.
  3. Task.
  4. Role.
Answer

(A)Power.

QN03. According to Patching, ______________ is organization development.

  1. Strategic thinking.
  2. Business strategy.
  3. Participative management.
  4. Management development.
Answer

(A)Strategic thinking.

QN04. The pervasive nature of culture means that it will significantly affect:

  1. group behavior.
  2. decision-making.
  3. motivation and job satisfaction.
  4. all three of these.
Answer

(A)group behavior.

QN05. There are many aspects to management in work organizations, but the one essential ingredient of any successful manager is:

  1. the ability to adapt to technological change.
  2. the ability to deal with people effectively.
  3. the ability to make calculated decisions.
  4. the ability to implement the policies of the organization.
Answer

(D)the ability to implement the policies of the organization.

QN06. Emotions which can cause a negative attitude and resistance to change include:

  1. Over-excitement.
  2. Frustration.
  3. Both of these.
  4. Neither of these.
Answer

(C)Both of these.

QN07. A number of approaches may be used to bring about effective change within an organisation, often called intervention strategies, these include:

  1. T-groups.
  2. grid training.
  3. team building.
  4. all of the above.
Answer

(A)T-groups.

QN08. Resistance to change can be caused by:

  1. Selective perception.
  2. Inconvenience.
  3. Habit.
  4. All three of the above.
Answer

(C)Habit.

QN09. According to Deal and Kennedy, an organization of individualists who take high risks and receive quick feedback, and where internal competition and conflict are normal, the type of culture can be described as:

  1. bet-your-company culture.
  2. work-hard/play-hard culture.
  3. process culture.
  4. tough-guy, macho culture.
Answer

(C)process culture.

QN10. Organizational climate is based on the ______________ of members towards the organization.

  1. commitment.
  2. perceptions.
  3. loyalty.
  4. none of the above.
Answer

(D)none of the above.

QN11. A firm's ______________ may be expressed formally through its mission statement or code of ethics.

  1. policies.
  2. culture.
  3. vision.
  4. strategy.
Answer

(B)culture.

QN12. ______________ teams frequently include people from numerous functional areas, formed specifically to devise, design and implement a new product.

  1. project.
  2. quality-assurance.
  3. task force.
  4. product-development teams.
Answer

(D)product-development teams.

QN13. ______________ involves the division of labor into individual tasks.

  1. segmentation.
  2. empowerment.
  3. unity of command.
  4. specialization.
Answer

(D)specialization.

QN14. Decentralization requires that lower-level managers have strong ______________ skills.

  1. people.
  2. financial.
  3. mentoring.
  4. decision-making.
Answer

(D)decision-making.

QN15. In ______________ organizations, employees may lack the authority to carry out certain decisions.

  1. staff.
  2. line.
  3. line-and-staff.
  4. division.
Answer

(C)line-and-staff.

QN16. Customer departmentalization arranges jobs based on the ______________ of various customer groups.

  1. niches.
  2. demographics.
  3. needs.
  4. location.
Answer

(C)needs.

QN17. The key to success in any organization is satisfying ______________

  1. employees.
  2. markets.
  3. government.
  4. stakeholders.
Answer

(D)stakeholders.

QN18. Organizations with few layers are considered ______________ and as a consequence have ______________ spans of management.

  1. wide; tall.
  2. tall; narrow.
  3. flat; wide.
  4. flat; narrow.
Answer

(C)flat; wide.

QN19. Finance, marketing, and human resources are examples of ______________ departmentalization.

  1. geographical.
  2. customer.
  3. functional.
  4. production.
Answer

(C)functional.

QN20. The simplest organizational structure is a ______________ structure, with direct lines of authority from the top to the lowest level of the organization.

  1. staff.
  2. line.
  3. line-and-staff.
  4. division.
Answer

(B)line.

QN21. ______________ involves the grouping of jobs into working units.

  1. segmentation.
  2. departmentalization.
  3. empowerment.
  4. unity of command.
Answer

(B)departmentalization.

QN22. A task force is a ______________ group of employees responsible for bringing about a particular change.

  1. virtual.
  2. temporary.
  3. managerial.
  4. low-level.
Answer

(B)temporary.

QN23. The extent to which authority is delegated throughout an organization determines its degree of ______________.

  1. decentralization.
  2. centralization.
  3. power.
  4. empowerment.
Answer

(B)centralization.

QN24. A ______________ span of management exists when a manager supervises a very large number of employees.

  1. good.
  2. flawed.
  3. stretched.
  4. wide.
Answer

(D)wide.

QN25. ______________ corporations often use geographical departmentalization.

  1. outsourcing.
  2. foreign.
  3. U.S.
  4. multinational.
Answer

(D)multinational.

QN26. ______________ is characteristic of organizations that operate in complex, unpredictable environments.

  1. decentralization.
  2. centralization.
  3. power.
  4. empowerment.
Answer

(A)decentralization.

QN27. The belief that "discrimination is wrong" is a value statement. Such an opinion is the ______________ component of an attitude.

  1. cognitive.
  2. affective.
  3. reactive.
  4. behavioral.
Answer

(A)cognitive.

QN28. ______________ refers to an individual's general attitude toward his or her job.

  1. Job satisfaction.
  2. Job involvement.
  3. Job stability.
  4. Organizational commitment.
Answer

(A)Job satisfaction.

QN29. Which of the following is true about the relationship between satisfaction and absenteeism?

  1. There is a consistent positive relationship between satisfaction and absenteeism.
  2. There is a consistent negative relationship between satisfaction and absenteeism.
  3. No relationship can be established between satisfaction and absenteeism.
  4. Liberal sick leave policies reduce absence among satisfied employees.
Answer

(B)There is a consistent negative relationship between satisfaction and absenteeism.

QN30. ______________ represent basic convictions that "a specific mode of conduct or end state of existence is’personally or socially preferable to an opposite mode of conduct."

  1. Values.
  2. Attitudes.
  3. Convictions.
  4. Preferences.
Answer

(A)Values.

QN31. The best measure of job satisfaction is:

  1. the job involvement scale.
  2. the commitment scale.
  3. the summation of job facets.
  4. a one-question global rating.
Answer

(D)a one-question global rating.

QN32. The ______________ component is the emotional or feeling segment of an attitude.

  1. affective.
  2. cognitive.
  3. behavioral.
  4. evaluative.
Answer

(A)affective.

QN33. If an employee's attitude is negative toward her job, she does not have:

  1. organizational commitment.
  2. values.
  3. job satisfaction.
  4. job involvement.
Answer

(C)job satisfaction.

QN34. Rokeach found that the instrumental value of ambitious (hardworking and aspiring) people was related to the terminal value of:

  1. a comfortable life.
  2. freedom.
  3. happiness.
  4. self-respect.
Answer

(A)a comfortable life.

QN35. The degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance important to self-worth is:

  1. job satisfaction.
  2. job involvement.
  3. job stability.
  4. organizational commitment.
Answer

(B)job involvement.

QN36. When we rank an individual's values in terms of his/her ______________, we obtain the person's value system.

  1. intensity.
  2. content.
  3. context.
  4. social acceptance.
Answer

(A)intensity.

QN37. Which one of the following is not an attitude?

  1. job productivity.
  2. job satisfaction.
  3. job involvement.
  4. organizational commitment.
Answer

(A)job productivity.

QN38. Independent studies conducted among U.S. workers over the past 30 years generally indicate that:

  1. workers are satisfied with their jobs.
  2. these results are generally applicable to other developed countries.
  3. more people report that they are satisfied than not.
  4. all of the above.
Answer

(D)all of the above.

QN39. According to Rokeach, ______________ values refer to desirable end-states of existence.

  1. instrumental.
  2. aesthetic.
  3. theoretical.
  4. terminal.
Answer

(D)terminal.

QN40. Job satisfaction is best described as:

  1. behavior.
  2. a value.
  3. an attitude.
  4. causing high performance.
Answer

(C)an attitude.

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