Behavioural and Allied Sciences Online MCQ Set 14

QN01. The challenge of creating teams is less demanding for management when teams are introduced where employees have strong ______________ values.

  1. collectivist.
  2. pluralistic.
  3. competitive.
  4. individualistic.
Answer

(A)collectivist.

QN02. Which is not listed as a stage in group development?

  1. Forming.
  2. Role negotiation.
  3. Storming.
  4. Total Integration.
Answer

(B)Role negotiation.

QN03. Which is not related to a large group?

  1. Freedom to operate more limited.
  2. Faster decision process.
  3. Expanded know-how.
  4. Quality of decisions facilitated.
Answer

(B)Faster decision process.

QN04. Reasons for the formation of groups include:

  1. the provision of guidelines on generally acceptable behavior.
  2. the provision of protection for its membership.
  3. the performance of certain tasks which can be performed only through combined efforts of individuals working together.
  4. all of the above.
Answer

(D)all of the above.

QN05. A mature group has which of the following characteristics?

  1. Group Cohesion.
  2. Group Think.
  3. Status Structure.
  4. Both a and c.
Answer

(D)Both a and c.

QN06. The team-role which is likely to demonstrate such positive qualities as imagination and creativity but may show disregard for practical details is:

  1. plant.
  2. specialist.
  3. team worker.
  4. shaper.
Answer

(A)plant.

QN07. Group effectiveness being influenced by the nature of the problem to be solved is an example of:

  1. Leadership.
  2. Task complexity.
  3. Physical setting.
  4. Geographical location.
Answer

(B)Task complexity.

QN08. Which is not listed as a characteristic of groups?

  1. Size and composition.
  2. Group roles.
  3. Group norms.
  4. None of the above.
Answer

(D)None of the above.

QN09. Which is not listed as a sub-role of Relations-Oriented Roles?

  1. Encouragers.
  2. Initiators.
  3. Gatekeepers.
  4. Followers.
Answer

(B)Initiators.

QN10. A strong organizational culture increases behavioral consistency and, therefore, can act as a substitute for:

  1. institutionalization.
  2. formalization.
  3. followership.
  4. socialization.
Answer

(B)formalization.

QN11. Postmodern studies of organizational culture invoke:

  1. thick description.
  2. cultural dynamics.
  3. dramaturgy.
  4. intertextuality.
Answer

(B)cultural dynamics.

QN12. Which of the dimensions Hofstede used to define differences between national cultures refers to the degree to which members of a culture are expected to act independently of other members?

  1. Individualism.
  2. Power distance.
  3. Masculinity.
  4. Uncertainty avoidance.
Answer

(A)Individualism.

QN13. What does Hofstede mean by the concept of 'individualism'?

  1. A concern with dominant values such as success and money.
  2. The degree to which individuals are required to act independently.
  3. The manner in which individuals have learned to cope with uncertainty.
  4. The extent to which members are willing to accept an unequal distribution of power, wealth, and privilege.
Answer

(B)The degree to which individuals are required to act independently.

QN14. A strong culture will have the greatest impact on:

  1. absence.
  2. productivity.
  3. satisfaction.
  4. turnover.
Answer

(D)turnover.

QN15. A list of corporate values presented to employees on a laminated wallet-sized card would be classified by an ethnographer as an example of cultural:

  1. assumptions.
  2. beliefs.
  3. values.
  4. artifacts.
Answer

(D)artifacts.

QN16. Culture is comprised of which of the following characteristics?

  1. Values.
  2. Norms.
  3. Assumptions.
  4. All of the above.
Answer

(D)All of the above.

QN17. Narrative approaches to organizational culture:

  1. study the stories told in organizations and how they are told.
  2. are based around the theatre metaphor.
  3. are part of the fragmentation perspective.
  4. study the stories told in organizations and how they are told, are based around the theatre metaphor and are part of the fragmentation perspective.
Answer

(C)are part of the fragmentation perspective.

QN18. The ultimate source of an organization's culture is:

  1. the country in which it operates.
  2. the business planning process.
  3. the selection process.
  4. its founders.
Answer

(D)its founders.

QN19. According to Hofstede, national cultures such as Singapore, Hong Kong, and Denmark, in which people are more accepting of innovative ideas and eccentric or deviant behavior, are which of the following?

  1. High in uncertainty avoidance.
  2. Low in uncertainty avoidance.
  3. More masculine.
  4. High power distance.
Answer

(B)Low in uncertainty avoidance.

QN20. According to Hofstede, there are four dimensions of difference between national cultures. Which of the following is not one of the dimensions Hofstede studied?

  1. Uncertainty avoidance.
  2. Power distance.
  3. Masculinity.
  4. Paradoxicality.
Answer

(D)Paradoxicality.

QN21. Harrison identifies four main cultures in organizations. What do they mean by a 'person culture'?

  1. An organization that exists to serve the needs of members, where individuals are expected to influence each other through example and helpfulness.
  2. An organization with a single source of power.
  3. An organization where the focus is upon achieving goals, and flexibility is important.
  4. None of these.
Answer

(A)An organization that exists to serve the needs of members, where individuals are expected to influence each other through example and helpfulness.

QN22. A list of corporate values posted on the wall in the reception area of an organization's headquarters offices would be classified by a culture researcher as an example of cultural:

  1. values.
  2. assumptions.
  3. artifacts.
  4. beliefs.
Answer

(C)artifacts.

QN23. Harrison identifies four main cultures in organizations. What do they mean by a 'task culture'?

  1. An organization which exists to meet the needs of its members, and individuals influence each other through helpfulness.
  2. An organization where the emphasis is upon functions and specialities.
  3. An organization with a single source of power.
  4. An organization where the focus is upon achieving goals, flexibility is important, and power is based on expertise.
Answer

(D)An organization where the focus is upon achieving goals, flexibility is important, and power is based on expertise.

QN24. According to Siehl and Martin, a subculture that supports the larger or dominant culture in an organization is referred to as:

  1. countercultural.
  2. orthogonal.
  3. occupational.
  4. enhancing.
Answer

(D)enhancing.

QN25. Which does not describe a strong culture?

  1. Control must be exercised through extensive procedures and bureaucracy.
  2. Opportunities for innovation may be missed due to groupthink.
  3. There is a greater risk of groupthink.
  4. People do things because they believe it is the right thing to do.
Answer

(A)Control must be exercised through extensive procedures and bureaucracy.

QN26. In the Charles Handy concept, ______________ culture is characterized by teams that are formed to solve particular problems.

  1. Task Culture.
  2. Person Culture.
  3. Power Culture.
  4. Role Culture.
Answer

(A)Task Culture.

QN27. ______________ simply means a strategy to increase your market share by taking over a similar company.

  1. Horizontal integration.
  2. Vertical integration.
  3. Organization .
  4. None of these.
Answer

(A)Horizontal integration.

QN28. Which of the following is most accurate about the effects of downsizing?

  1. It does not result in cost reductions in the long-run or improvements in productivity.
  2. It does result in cost reductions in the long-run and improvements in productivity.
  3. It does result in cost reductions in the long-run but not improvements in productivity.
  4. It does not result in cost reductions in the short-run or improvements in productivity.
Answer

(D)It does not result in cost reductions in the short-run or improvements in productivity.

QN29. Mutual adjustment relies on ______________ to coordinate tasks.

  1. downward communication.
  2. formal communication.
  3. horizontal communication.
  4. informal communication.
Answer

(D)informal communication.

QN30. All of the following are disadvantages of functional departmentation except

  1. poor communication within departments.
  2. slow responses to organizational problems.
  3. over-specialization.
  4. poor coordination.
Answer

(A)poor communication within departments.

QN31. A differentiation strategy offers:

  1. A broad segment something unique.
  2. A narrow segment something unique.
  3. A broad segment something more expensive.
  4. A narrow segment something more expensive.
Answer

(A)A broad segment something unique.

QN32. ______________ is the process in which several steps in the production and/or distribution of a product or service are controlled by a single company or entity, in order to increase that company's or entity's power in the marketplace.

  1. Horizontal integration.
  2. Vertical integration.
  3. Organization .
  4. None of these.
Answer

(B)Vertical integration.

QN33. Integration is an activity by companies that specialize in bringing different manufacturers' products together into a smoothly working system.

  1. companies.
  2. task.
  3. organization .
  4. None of these.
Answer

(A)companies

QN34. Flatter structures generally enhance

  1. decision making and coordination.
  2. vertical communication and coordination.
  3. horizontal and vertical communication.
  4. vertical communication and coordination.
Answer

(A)decision making and coordination.

QN35. When a large and established firm gets into a new line of business, the new innovative unit often requires

  1. a more mechanistic structure.
  2. coordination.
  3. a more organic structure.
  4. mutual influence.
Answer

(C)a more organic structure.

QN36. Which of Porter's generic strategies is Easyjet following?

  1. Differentiation.
  2. Cost leadership.
  3. Cost focus.
  4. Hybrid.
Answer

(B)Cost leadership.

QN37. When faced with serious decline, organizations have a tendency to become

  1. less organic.
  2. more mechanistic.
  3. more organic.
  4. less mechanistic.
Answer

(B)more mechanistic.

QN38. Which method of coordination provides the most amount of worker discretion?

  1. Standardization of work processes.
  2. Mutual adjustment.
  3. Standardization of outputs.
  4. Standardization of skills.
Answer

(B)Mutual adjustment.

QN39. Kim and Mauborgne (2005) argue that organizations should try to capture uncontested market space. These uncontested markets are known as:

  1. Blue skies.
  2. Blue oceans.
  3. White skies.
  4. Fresh snows.
Answer

(B)Blue oceans.

QN40. Functional departmentation works best in

  1. medium to large sized firms that offer relatively few product lines or services.
  2. small to medium sized firms that offer many product lines or services.
  3. medium to large sized firms that offer many product lines or services.
  4. small to medium sized firms that offer relatively few product lines or services.
Answer

(A)medium to large sized firms that offer relatively few product lines or services.

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