Behavioural and Allied Sciences Online MCQ Set 11

QN01. Management by objectives emphasizes participatively setting goals that are:

  1. General in nature.
  2. Easy to create and develop.
  3. Approved by management.
  4. Tangible, verifiable, and measurable.
Answer

(D)Tangible, verifiable, and measurable.

QN02. Theory X suggests that employees:

  1. Dislike work.
  2. Like their manager.
  3. Dislike their manager.
  4. None of the above.
Answer

(A)Dislike work.

QN03. Equity theory of motivation focuses on:

  1. The fact that people are influenced by the expected results of their actions.
  2. People's perception of how they should perform in a given situation at work.
  3. The motivational force involved in a person's actions at work.
  4. People's expectation of the different outcomes for a given action.
Answer

(A)The fact that people are influenced by the expected results of their actions.

QN04. Company policy, administration, supervision, interpersonal relations, working conditions, and salary are characterized as:

  1. Motivating factors.
  2. Growth factors.
  3. Hygiene factors.
  4. Esteem factors.
Answer

(C)Hygiene factors.

QN05. Which step in Maslow's Hierarchy of Needs Theory deals with achieving one's potential?

  1. Esteem.
  2. Safety.
  3. Social.
  4. Self-actualization.
Answer

(D)Self-actualization.

QN06. Which of the following steps is important to improving expectancy?

  1. Create the belief that effort is related to performance.
  2. Ask employees what rewards they value.
  3. Observe and recognize performance.
  4. Deliver rewards as promised.
Answer

(A)Create the belief that effort is related to performance.

QN07. Allocating extrinsic rewards for behavior that has been previously intrinsically rewarded tends to decrease the overall level of motivation, and is called:

  1. Intrinsic Evaluation Theory.
  2. Cognitive Evaluation Theory.
  3. Motivational Evaluation Theory.
  4. Extrinsic Evaluation Theory.
Answer

(B)Cognitive Evaluation Theory.

QN08. Which answer corresponds to a person's internal desire to do something, due to such things as interest, challenge and personal satisfaction?

  1. Theory Z.
  2. Extrinsic motivators.
  3. Theory X.
  4. Intrinsic motivators.
Answer

(D)Intrinsic motivators.

QN09. Who proposed that achievement, affiliation and power are three important needs that help explain motivation in workplace situations?

  1. McGregor.
  2. McClelland.
  3. Herzberg.
  4. Maslow.
Answer

(B)McClelland.

QN10. The theory that an employee will compare his or her job inputs and outcomes relative to others is called:

  1. Equity Theory.
  2. Performance Theory.
  3. Comparative Theory.
  4. Inputs-Outputs Theory.
Answer

(A)Equity Theory.

QN11. The theory that individuals act depending upon their evaluation of whether their effort will lead to good performance, whether good performance will be followed by a reward, and whether that reward is attractive to them, is called:

  1. Expectancy Theory.
  2. Motivational Theory.
  3. Equity Theory.
  4. Empirical Theory.
Answer

(A)Expectancy Theory.

QN12. Douglas McGregor's view that suggests that employees will exercise self-direction and self-control when they are committed to the objectives of the work is called:

  1. Theory A.
  2. Theory Y.
  3. Theory B.
  4. Theory Z.
Answer

(B)Theory Y.

QN13. Alfie Kohn suggests that for people to be motivated it is only necessary to provide the right :

  1. Incentives.
  2. Rewards.
  3. Compensation.
  4. Environment.
Answer

(D)Environment.

QN14. According to Mitchell, the purpose of motivational theories is to:

  1. Control behavior.
  2. Organize behavior.
  3. Predict behavior.
  4. Change behavior.
Answer

(C)Predict behavior.

QN15. An individual's belief that he or she is capable of performing a task is called:

  1. Self-importance.
  2. Self-efficacy.
  3. Self-actualization.
  4. Self-worth.
Answer

(B)Self-efficacy.

QN16. An individual's perception of whether performing at a particular level will lead to attainment of a desired outcome is termed:

  1. Expectation.
  2. Goal-setting.
  3. Relevance.
  4. Instrumentality.
Answer

(D)Instrumentality.

QN17. What three words define motivation?

  1. Desire, persistence, fairness.
  2. Ambition, direction, intensity.
  3. Persistence, fairness, ambition.
  4. Intensity, direction, persistence.
Answer

(D)Intensity, direction, persistence.

QN18. Which of the following would be classified by Herzberg as a hygiene factor?

  1. Personal growth.
  2. Responsibility.
  3. Promotion.
  4. Company policy.
Answer

(D)Company policy.

QN19. Expectancy theory is an example of a:

  1. Process Theory.
  2. Hierarchical Theory.
  3. Needs Theory.
  4. Cognitive Evaluation Theory.
Answer

(A)Process Theory.

QN20. Reinforcement learning is different from supervised learning, the kind of learning studied in most current research in

  1. machine learning.
  2. statistical pattern recognition.
  3. artificial neural networks.
  4. All of these.
Answer

(D)All of these.

QN21. The aim of OB it to solve problems of organizations related with human behavior aspect.

  1. A separate field of study.
  2. applied science.
  3. Interdisciplinary Approach.
  4. None of these.
Answer

(B)applied science.

QN22. Sociology, the science of society, has made important contributions to ______________ about group and intergroup dynamics in the study of organizational behavior.

  1. Performance.
  2. Skill.
  3. Knowledge.
  4. None of these.
Answer

(C)Knowledge.

QN23. A reinforcement learning agent's sole objective is to maximize the total reward it receives in the ______________

  1. run mode.
  2. No long run.
  3. long run.
  4. None of these.
Answer

(C)long run.

QN24. The informal organization was first fully appreciated as a result of the Hawthorne studies conducted during the ______________

  1. 1930's and 1935's.
  2. 1920's and 1925's.
  3. 1920's and 1930's.
  4. None of these.
Answer

(C)1920's and 1930's.

QN25. ______________ like to stand back to ponder experiences and observe them from many different perspectives.

  1. Theorists.
  2. Reflectors.
  3. Pragmatists.
  4. None of these.
Answer

(B)Reflectors.

QN26. Organizational Behavior is the study and application of knowledge about how people as individual or as ______________ within organizations.

  1. Single act.
  2. Double act.
  3. Group act.
  4. None of these.
Answer

(C)Group act.

QN27. Biographical characteristics are readily ______________.

  1. Not available to managers.
  2. available to managers.
  3. available to management.
  4. None of these.
Answer

(B)available to managers.

QN28. Organizational Behavior is the key aspect to ______________ amongst employees in the company.

  1. maintain and enhance interaction levels.
  2. maximize and enhance interaction levels.
  3. Minimize and enhance interaction levels.
  4. All of these.
Answer

(A)maintain and enhance interaction levels.

QN29. Learning is learning what to do--how to map situations to actions so as to ______________ reward signal.

  1. minimize a numerical.
  2. maximize a numerical.
  3. Both a and b.
  4. None of these.
Answer

(B)minimize a numerical.

QN30. Social psychology is a branch of psychology which borrows concepts from ______________.

  1. Psychology.
  2. sociology.
  3. Both a and b.
  4. None of these.
Answer

(C)Both a and b.

QN31. Organizations are systems of interacting components, which are people,

  1. tasks.
  2. technology.
  3. structure.
  4. All of these.
Answer

(D)All of these.

QN32. The basis of this model is economic resources with a managerial orientation of money.

  1. Autocratic.
  2. Custodial.
  3. Supportive.
  4. None of these.
Answer

(B)Custodial.

QN33. Information must be collected, routed, and evaluated quickly if action is to be taken in time to produce improvements.

  1. Accurate.
  2. Timely.
  3. Objective and Comprehensible.
  4. None of these.
Answer

(B)Timely.

QN34. In the Walton and Dutton model, what is the least likely single explanation for any given instance of interpersonal conflict in an organization?

  1. Individual differences.
  2. Common resources.
  3. Communication obstacles.
  4. Goal incompatibility.
Answer

(A)Individual differences.

QN35. Which of the following products is likely to be assembled on a repetitive process line?

  1. automobiles.
  2. dishwashers.
  3. television sets.
  4. all of these.
Answer

(D)all of these.

QN36. Market control assumes ______________

  1. prices and competition.
  2. the existence of a legitimate hierarchy of authority.
  3. norms and values to which organizational members conform.
  4. Prices and competition, the existence of a legitimate hierarchy of authority, and norms and values to which organizational members conform.
Answer

(A)prices and competition.

QN37. An organization's process strategy

  1. will have long-run impact on efficiency and production.
  2. is the same as its transformation strategy.
  3. must meet various constraints, including cost.
  4. all of these.
Answer

(D)all of these.

QN38. For an organization to effectively exercise clan control it must have:

  1. prices and competition.
  2. rules and hierarchy of authority.
  3. norms and values to which organizational members conform.
  4. Prices and competition, rules and hierarchy of authority, and norms and values to which organizational members conform.
Answer

(C)norms and values to which organizational members conform.

QN39. Three types of process strategies are ______________

  1. goods, services, and hybrids.
  2. manual, automated, and service.
  3. process focus, repetitive focus, and product focus.
  4. modular, continuous, and technological.
Answer

(C)process focus, repetitive focus, and product focus.

QN40. Controls must have flexibility built into them so that the organizations can react quickly to overcome adverse changes or to take advantage of new opportunities.

  1. Accurate.
  2. Timely.
  3. Flexible.
  4. None of these.
Answer

(C)Flexible.

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