Q1. Which of the following is not one of the key steps in the grief process?
A. Denial
B. Anger
C. Bargaining
D. Rejection
Ans: D) RejectionAnswer
Q2. Reception is the
A. Intake of auditory and visual information; enters short term memory
B. the way we interpret the meaning of what is being said without being judgmental or reacting emotionally
C. the reply back to the speaker in verbal and non-verbal ways
Ans: A) Intake of auditory and visual information; enters short term memoryAnswer
Q3. Attention is when
A. we interpret the meaning of what is being said without being judgmental or reacting emotionally
B. you distinguish what does or does not correspond with the information you already have
C. information is given a level of importance and when distractions are blocked out
Ans: C. information is given a level of importance and when distractions are blocked outAnswer
Q4. Preception is when
A. You relate to others and truly appreciate and absorb their message
B. we reply back to the speaker in verbal and non-verbal ways
C. you distinguish what does or does not correspond with information you already have
Ans: C) you distinguish what does or does not correspond with information you already haveAnswer
Q5. Assignment of meaning is
A. The reply back to the speaker in verbal and non-verbal ways
B. when we interpret the meaning of what is being said without being judgmental or emotional
C. relating to others and appreciating and absorbing their message
Ans: B) when we interpret the meaning of what is being said without being judgmental or emotionalAnswer
Q6. Response is
A. the reply back to the speaker in verbal and non-verbal ways
B. the intake of auditory and visual information; enters short term memory
C. an active process
Ans: A) the reply back to the speaker in verbal and non-verbal waysAnswer
Q7. Empathetic listening is essential for
A. relating to others and truly appreciating and absorbing another persons message
B. having adult relationships
C. being sympathetic to another person
D. agreeing with the actions of a person
Ans: A) relating to others and truly appreciating and absorbing another persons messageAnswer
Q9. Assertiveness is
A. a way to overpower someone else to get your way
B. a solution to fear, anger, shyness, and passivity
C. being self centered and voicing a strong opinion
Ans: B) a solution to fear, anger, shyness, and passivityAnswer
Q10. Narcissism is
A. excessive self love
B. being obsessed with another person
C. being overly confident
Ans: A) excessive self loveAnswer
Q11. 3 barriers to promoting diversity are
A. Promoting individualism, being self centered, and being altruistic
B. Racism, stereotypes, and ethnocentrism
C. drug use, malnutrition, and ghettos
Ans: B) Racism, stereotypes, and ethnocentrismAnswer
Q12. In the five steps of listening which step is when a person takes the initial or first attempt to asses the information received
A. reception
B. assignment of meaning
C. attention
D. perception
Ans: D) perceptionAnswer
Q13. Which technique is an effective means to present feedback
A. always use past examples
B. try not critique and individuals personality traits
C. do not allow recipient the chance to respond right away
D. all of the above
Ans: B) try not critique and individuals personality traitsAnswer
Q14. Which of the following assists in empathetic listening
A. making personal comparisons
B. focus on the content of the message rather than the method used
C. rehearsing your response
D. respond to the speaker in only an appeasing manner
Ans: B) focus on the content of the message rather than the method usedAnswer
Q15. Which of the following is not a benefit to empathetic listening
A. clears up misunderstanding right away
B. shows that you and the speaker are completely in agreement
C. makes the speaker feel as though you are interested
D. fosters more meaningful relationships
Ans: B) shows that you and the speaker are completely in agreementAnswer
Q16. Which of the following is not suggested when delivering information assertively
A. manage your reactions
B. use body language that corresponds to the message being delivered
C. if your message is disputed, to avoid confusion repeat the information exactly the same way as you did previously and increase your volume
D. use positive thoughts and inner dialogue to reinforce your boldness
Ans: C) if your message is disputed, to avoid confusion repeat the information exactly the same way as you did previously and increase your volumeAnswer
Q17. According to NLP ______ is focused on the least when interpreting and senders message
A. Body language
B. Tone
C. Words
Ans: C) WordsAnswer
Q18. When addressing a problem with an individual and the person tries to change the subject or loses focus the assertive technique that addresses their behavior is called
A. Repetition
B. Smokescreen
C. Defusing
D. Content to process shift
Ans: D) Content to process shiftAnswer
Q19. There are four major categories of discrepancies that are the most commonly found to cause group conflicts which of the following is not one of those categories
A. direction
B. conduct
C. allocation
D. verdict
E. all of the above
Ans: E) all of the aboveAnswer
Q20. Which of the following is when a group member offers negative feedback on ideas, but never offers any constructive suggestions
A. aggressor
B. dominator
C. recognition seeker
D. blocker
Ans: D) blockerAnswer
Q21. Which of the following is not a benefit of group conflict
A. opportunity to learn more about other people
B. releases emotion anxiety and stress
C. polarizes members by isolating their differences
D. refines communication and perception skills
Ans: C) polarizes members by isolating their differencesAnswer
Q22. Which of the following matches the definition: covering up a weakness by stressing a desirable or stronger trait?
A. Compensation
B. Projection
C. Rationalization
D. Dysphoria
Ans: A) CompensationAnswer
Q23. Which of the following waveforms is most commonly found with light sleepers?
A. Theta
B. Alpha
C. Beta
D. Zeta
Ans: A)ThetaAnswer
Q24. Which of the following months matches with an infant first having the ability to sit-up independently?
A. 4 months
B. 6 months
C. 8 months
D. 10 months
Ans: B)6 monthsAnswer
Q25. Object permanence for toddlers develops in this age range?
A. 5-10 months
B. 10-14 months
C. 12-24 months
D. 15-24 months
Ans: A)5-10 monthsAnswer
Q26. Which of the following matches the definition: attributing of our own unwanted trait onto another person?
A. Compensation
B. Projection
C. Rationalization
D. Dysphoria
Ans: B)ProjectionAnswer
Q27. Which of the following matches the definition: the justification of behaviors using reason other than the real reason?
A. Compensation
B. Projection
C. Rationalization
D. Dysphoria
Ans: C) RationalizationAnswer
Q28. Which of the following matches the definition: response to severe emotion stress resulting in involuntary disturbance of physical functions?
A. Conversion disorder
B. Depressive reaction
C. Bipolar disorder
D. Alzheimer’s disease
Ans: A) Conversion disorderAnswer
Q29. Which of the following waveforms is most commonly found when you are awake?
A. Theta
B. Alpha
C. Beta
D. Zeta
Ans: C) BetaAnswer
Q30. The REM sleep cycle occur approximately every ____ minutes?
A. 45
B. 60
C. 75
D. 90
Ans: D) 90Answer
Q31. Which of the following reflexes is not found at birth?
A. Babinski
B. Palmar
C. Moro
D. Flexion
Ans: D) FlexionAnswer
Q32. Parallel play for toddlers develops in this age range?
A. 5-10 months
B. 10-14 months
C. 12-24 months
D. 24-48 months
Ans: D) 24-48 monthsAnswer
Q33. Which of the following is not a sign of anxiety?
A. Dyspnea
B. Hyperventilation
C. Moist mouth
D. GI symptoms
Ans: C) Moist mouthAnswer
Q34. A person who is almost always tired and regularly experiences suddenly falling asleep during the day is suffering from which of the following?
A. Cataplexy
B. Narcolepsy
C. Transitional sleep
D. REM absence
Ans: B) NarcolepsyAnswer
Q35. Which of the following best describes a person that is unable to tell you were there hand or foot is?
A. Autotopagnosia
B. Cataplexy
C. Ergophobia
D. Anosognosia
Ans: A)AutotopagnosiaAnswer
Q36. Which of the following is not a characteristic of a panic disorder?
A. Nausea
B. Excessive perspiration
C. Urination
D. Chest pain
Ans: C) UrinationAnswer
Q37. Which of the following categories would a 70 year old adult be placed in?
A. Intimacy vs. Isolation
B. Generativitiy vs. Stagnation
C. Integrity vs. Despair
D. Longevity vs. Guilt
Ans: C) Integrity vs. DespairAnswer
Q38. Which of the following categories would a 60 year old adult be placed in?
A. Intimacy vs. Isolation
B. Generativitiy vs. Stagnation
C. Integrity vs. Despair
D. Longevity vs. Guilt
Ans: B) Generativitiy vs. StagnationAnswer
Q39. Which of the following categories would a 20 year old adult be placed in?
A. Intimacy vs. Isolation
B. Generativitiy vs. Stagnation
C. Integrity vs. Despair
D. Longevity vs. Guilt
Ans: A) Intimacy vs. IsolationAnswer
Q40. Which of the following describes a person using words that have no known meaning?
A. Neologisms
B. Neolithic
C. Verbalism
D. Delusional blocking
Ans: A)NeologismsAnswer