Q1. Self-concept is the power house which facilitates development of —
a) Attitude
b) Personality
c) Self Esteem
d) All of the above
Answer
Ans: c) Self Esteem
Q2. Building self awareness would include questions like–
a) Who am I?
b) What are my strengths and weaknesses?
c) What are my goals?
d) All of the above.
Answer
Ans: d) All of the above.
Q3. Self Acceptance means–
a) Becoming aware of what others want to be.
b) Becoming aware of what you want to be.
c) Becoming aware of who others are.
d) Becoming aware of who you are.
Answer
Ans: d) Becoming aware of who you are.
Q4. Self Esteem is a way of thinking, feeling and acting that implies you–
a) Accept others.
b) Believe in yourself.
c) Believe others.
d) All of the above.
Answer
Ans: b) Believe in yourself.
Q5. Which of the following is not an aspect of Self Esteem?
a) Self efficacy
b) Self respect
c) Self knowledge
d) All of the above
Answer
Ans: c) Self knowledge
Q6. Which of the following is not a building block of positive self esteem?
a) Value others
b) Value yourself
c) Goal setting
d) Offering forgiveness
Answer
Ans: d) Offering forgiveness
Q7. Which of the following is a component of attitudes?
a) Valance
b) Multiplexity
c) Centrality
d) All of the above
Answer
Ans: b) Multiplexity
Q8. Which of the following is not a component of an attitude?
a) Affection
b) Actions
c) Centrality
Answer
Ans: c) Centrality
d) Cognition
Q9. Which of these is a mandate for building self esteem?
a) Set goals for yourself
b) Make choices for your life
c) Visualize your successful behaviour
d) All of the above
Answer
Ans: b) Make choices for your life
Q10. What do you mean by Emotional Awareness?
a) Recognize your own emotions and feelings
b) Knowing others emotions and feelings
c) None of the above
d) Both of the above
Answer
Ans: a) Recognize your own emotions and feelings
Q11. Which of the following is a component of emotional intelligence?
a) Handling Relationships
b) Interpersonal Intelligence
c) Intra-personal Intelligence
d) All of the above
Answer
Ans: d) All of the above
Q12. Which of the following is a component of interpersonal intelligence?
a) Empathy
b) Handling Relationships
c) Both of the above
d) None of the above
Answer
Ans: a) Empathy
Q13. Which of the following is not a style for dealing with emotions?
a) Self aware
b) Engulfed
c) Accepting
d) Avoiding
Answer
Ans: d) Avoiding
Q14. Which of the following is a feature of attitude?
a) Attitude affects Behaviour
b) Attitude affects Beliefs
c) Attitude affects Values
d) All of the above
Answer
Ans: d) All of the above
Q15. Which of these is a consequence of a negative attitude?
a) Get a better job or promotion
b) Loose a customer/ job
c) Successfully complete a project
d) All of the above
Answer
Ans: b) Loose a customer/ job
Q16. Which of these is a type of attitude?
a) Positive
b) Negative
c) Neutral
d) All of the above
Answer
Ans: d) All of the above
Q17. Which of the following emotions is not synonymous with each other?
a) Guilt
b) Regret
c) Shame
d) Wonder
Answer
Ans: d) Wonder
Q18. Which of the following statements is an initiative effort?
a) Pursue goals beyond what’s required or expected of them
b) Ready to seize opportunities
c) Managing emotions
d) All of the above
Answer
Ans: c) Managing emotions
Q19. Which of the following statements is synonymous to the term “Conscientiousness”?
a) Dependability and responsibility in fulfilling obligations
b) Being honest to self and hold themselves accountable for meeting their objectives
c) None of the above
d) Both of the above
Answer
Ans: d) Both of the above
Q20. Which one of these is not a phase of listening process?
a) Acknowledging
b) Leveling
c) Sharpening
d) Assimilation
Answer
Ans: a) Acknowledging
Q21. Which one of these is not a type of listening?
a) Passive
b) Aggressive
c) Marginal
d) Empathetic
Answer
Ans: c) Marginal
Q22. Which of these are essentials for good listening?
a) Positive attitude
b) Concentration
c) Interaction
d) All of the above
Answer
Ans: d) All of the above
Q23. Which one of these does not hamper the listening process?
a) Lack of Interest
b) Question Answer sequences
c) Fear
d) None of the above
Answer
Ans: b) Question Answer sequences
Q24. Which of these is an aspect of Assertive behaviour?
a) Steady & firm
b) Sarcastic and cold
c) Hesitant with pauses
d) None of the above
Answer
Ans: a) Steady & firm
Q25. Which of these features need to be overcome, to communicate assertively?
a) Over confidence
b) Low self esteem
c) Both of the above
d) None of the above
Answer
Ans: c) Both of the above
Q26. Which of these is not a physiological symptom of stress?
a) Change in weight
b) Boredom
c) Frequent Infections
d) Chronic fatigue and tiredness
Answer
Ans: c) Frequent Infections
Q27. Occupational stress occurs as a result of–
a) Work overload/ Under load
b) Changes at work place/ environment
c) Excessive travel
d) All of the above
Answer
Ans: a) Work overload/ Under load
Q28. What could be the indicators of stressful relationships at work?
a) Isolation
b) Rivalry
c) Political pressure
d) All of the above
Answer
Ans: d) All of the above
Q29. Which of these in not a type of strategy to cope with stress?
a) Functional coping strategy
b) Neutral coping strategy
c) Dysfunctional coping strategy
d) All of the above
Answer
Ans: c) Dysfunctional coping strategy
Q30. Personal approaches to cope with stress include–
a) Life style change
b) Meditation
c) None of the above
d) Both of the above
Answer
Ans: a) Life style change
Q31. Stress has its effect on–
a) Human Physiology
b) Human Psychology
c) Human Social behaviour
d) All of the above
Answer
Ans: d) All of the above
Q32. Which one out of the following is most crucial for success?
a) Aptitude
b) Attitude
c) Skill
d) Behaviour
Answer
Ans: b) Attitude
Q33. Which of these is a barrier to effective communication?
a) Ineffective listening
b) Feedback
c) Sender
d) Message
Answer
Ans: a) Ineffective listening
Q34. Which of these is a component of human personality?
a) Thoughts
b) Emotion
c) Action
d) All of the above
Answer
Ans: d) All of the above
Q35. Which of these Is a coping strategy for stress at organizational level?
a) Job Redesign / Job Rotation
b) Employee Counseling
c) Mentoring
d) All of the above
Answer
Ans: a) Job Redesign / Job Rotation
Q36. Which of these is not a part of non verbal communication?
a) Eye contact
b) Facial expression
c) Content of message
d) Body movement
Answer
Ans: c) Content of message
Q37. Which out of the following is not a primary emotion?
a) Anger
b) Fear
c) Jealousy
d) Love
Answer
Ans: c) Jealousy
Q38. ____ helps in recognizing emotions in others.
a) Valance
b) Self control
c) Empathy
d) Sympathy
Answer
Ans: c) Empathy
Q39. Which of these is not a part of the ‘Johari window’?
a) Hidden self
b) Blind self
c) Open self
d) Ideal self
Answer
Ans: d) Ideal self
Q40. What are different types of stresses?
a) Eustress
b) Distress
c) Both of the above
d) None of the above
Answer
Ans: b) Distress
