Question List of Business Communication and Etiquettes

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Business Communication and Etiquettes Practice Set with answer

MCQ Question List for Business Communication and Etiquettes

Question: What is the main purpose of communication in business?

Question: What are the benefits of effective communication in business?

Question: What is the most common form of communication in business?

Question: What are the barriers to effective communication in business?

Question: What is the role of technology in business communication?

Question: What is the primary reason for businesses to communicate?

Question: Why is effective communication important for businesses?

Question: What does effective communication help businesses achieve?

Question: What is the impact of poor communication on businesses?

Question: How does communication help businesses stay ahead of competition?

Question: Why are communication skills important for individuals?

Question: What are the benefits of effective communication skills for individuals?

Question: What is the impact of poor communication skills on individuals?

Question: Why do individuals need to be able to communicate effectively in the workplace?

Question: How do strong communication skills help individuals in their personal lives?

Question: What is the most common form of verbal communication?

Question: What is the most common form of written communication in business?

Question: What is the purpose of nonverbal communication?

Question: What is an example of visual communication?

Question: What is the role of technology in communication?

Question: What is the first step in forming a response to communication?

Question: What is the purpose of actively listening when forming a response to communication?

Question: What is the role of thinking in the formation of a response to communication?

Question: What is the final step in forming a response to communication?

Question: What is the purpose of sending a response to communication?

Question: What is the first “C” in the 7 C’s of good communication skills?

Question: What is the second “C” in the 7 C’s of good communication skills?

Question: What is the third “C” in the 7 C’s of good communication skills?

Question: What is the fourth “C” in the 7 C’s of good communication skills?

Question: What is the seventh “C” in the 7 C’s of good communication skills?

Question: What is the most common barrier to effective communication?

Question: What is an example of a cultural barrier to communication?

Question: What is an example of a psychological barrier to communication?

Question: What is an example of a physical barrier to communication?

Question: What is an example of a semantic barrier to communication?

Question: What is an example of verbal communication?

Question: What is an example of non-verbal communication?

Question: What is the role of body language in non-verbal communication?

Question: What is the role of tone of voice in verbal communication?

Question: Why is it important to be aware of both verbal and non-verbal communication?

Question: What is the primary purpose of internal communication within an organization?

Question: What is the primary purpose of external communication in an organization?

Question: What is the role of Public Relations (PR) in an organization?

Question: What is an example of internal communication in an organization?

Question: What is an example of external communication in an organization?

Question: What is the process of adopting words from one language into another called?

Question: How does the adaptation of words from one language to another occur?

Question: What is the process of selecting words for a particular purpose called?

Question: Why do people select certain words over others in their speech and writing?

Question: What is the impact of word selection on communication?

Question: In what ways can word selection and adaptation be influenced by culture and society?

Question: What is the purpose of using familiar words in language?

Question: In which situations is it appropriate to use familiar words?

Question: How does the use of familiar words impact communication?

Question: Is it important to know the connotations of familiar words when using them in language?

Question: Can the use of familiar words improve writing skills?

Question: What is the primary goal of adapting your writing style to different readers?

Question: When writing for a general audience, what should you avoid doing?

Question: How can you adapt your writing to the age of your audience?

Question: When writing for a professional audience, what is important to keep in mind?

Question: How can you determine the reading level of your audience?

Question: What is the purpose of indirectness in persuasion and sales messages?

Question: What is an example of indirect persuasion in sales messages?

Question: Why is indirectness effective in persuasion and sales messages?

Question: What is the downside of using indirect persuasion in sales messages?

Question: When is indirect persuasion not appropriate in sales messages?

Question: How can you strike the right balance between indirectness and directness in sales messages?

Question: What is the primary goal of persuasive writing?

Question: What is the first step in determining the persuasion of a text?

Question: How can you identify the target audience for a persuasive text?

Question: What are some common strategies used in persuasive writing?

Question: Why is it important to understand the persuasion of a text?

Question: How can you evaluate the effectiveness of a persuasive text?

Question: Why is it important to grab the reader’s attention in the opening of a text?

Question: What is a hook in writing?

Question: What are some examples of hooks in writing?

Question: Why is it important to tailor the hook to the target audience?

Question: What is the danger of starting with a weak or uninteresting hook?

Question: How can you test the effectiveness of your hook?

Question: Why is it important to make requests clear and positive?

Question: What is a clear request?

Question: What is a positive request?

Question: What are some strategies for making requests clear and positive?

Question: Why is it important to avoid negative language in requests?

Question: What is the importance of being specific about the request?

Question: What is the main purpose of public speaking?

Question: What are some important elements of effective public speaking?

Question: What is the importance of preparation for public speaking?

Question: What is the role of eye contact in public speaking?

Question: What are some common mistakes in public speaking?

Question: What is the difference between oral reporting and public speaking?

Question: What are some common features of formal speeches?

Question: Why is clear structure important in formal speeches?

Question: What are some strategies for making an attention-grabbing opening in formal speeches?

Question: What is the importance of well-researched information in formal speeches?

Question: Why is a strong conclusion important in formal speeches?

Question: What is the role of practice in making formal speeches?

Question: What is an oral report?

Question: What is the purpose of oral reports?

Question: What are some common features of effective oral reports?

Question: What is the role of visual aids in oral reports?

Question: What is the importance of clear and organized delivery in oral reports?

Question: What is the role of practice in delivering oral reports?

Question: What is the main difference between an oral and a written report?

Question: What is the purpose of written reports?

Question: What are some common features of effective written reports?

Question: Why is planning an oral report important?

Question: What should be considered when planning an oral report?

Question: What is the first step in planning an oral report?

Question: How long should an oral report typically be?

Question: What is the role of visual aids in an oral report?

Question: What should be included in the conclusion of an oral report?

Question: What is the purpose of telephone communication?

Question: What are some important considerations in telephone communication?

Question: What is active listening in telephone communication?

Question: How can tone of voice impact telephone communication?

Question: What is the importance of clarity in telephone communication?

Question: What is the importance of conciseness in telephone communication?

Question: What is the most commonly used technology for remote communication?

Question: Which of the following is not a type of instant messaging application?

Question: What is the main advantage of using technology-enabled communication?

Question: What is an example of a social media platform used for professional networking?

Question: What is the main purpose of cloud computing in technology-enabled communication?

Question: What is the most common technology used for voice communication?

Question: Which of the following is not a common technology tool for project management?

Question: What is the most widely used technology for email communication?

Question: What is the main purpose of using technology in communication tasks?

Question: What is the most common technology tool used for virtual meetings?

Question: Which of the following is not a type of digital signature?

Question: What is the main advantage of using technology in communication tasks?

Question: What is the most commonly used email protocol?

Question: What is the main purpose of using cc in an email?

Question: What is the main purpose of using bcc in an email?

Question: What is the main function of an email client?

Question: What is the main advantage of using an email over traditional mail?

Question: What is the main disadvantage of using email for communication?

Question: What is the main purpose of using a style guide in communication?

Question: What is the main function of a grammar checker?

Question: What is the main function of a tone analyzer?

Question: What is the main purpose of using a thesaurus in communication?

Question: What is the main function of a spell checker?

Question: What is the main advantage of using tools for constructing messages?

Question: What is the main purpose of using a search engine for gathering information?

Question: What is the most widely used search engine?

Question: What is the main purpose of using a database for gathering information?

Question: What is the main advantage of using a spreadsheet for gathering information?

Question: What is the main purpose of using a data visualization tool for gathering information?

Question: What is the main disadvantage of using computer tools for gathering information?

Question: What is considered appropriate business attire for a corporate setting?

Question: What is the proper way to address someone in a corporate setting?

Question: What is the appropriate way to answer a phone call in a corporate setting?

Question: What is considered good grooming in a corporate setting?

Question: What is an appropriate way to handle conflict in a corporate setting?

Question: What is considered good table manners in a corporate setting?

Question: What is the purpose of eye contact in communication?

Question: How often should you make eye contact during a conversation?

Question: What is considered to be the appropriate duration of eye contact in a conversation?

Question: What should you do if you feel uncomfortable making eye contact?

Question: What is the impact of avoiding eye contact during a conversation?

Question: Is making eye contact more important in certain cultures than others?

Question: What does crossing your arms indicate in body language?

Question: What does tilting your head to the side indicate in body language?

Question: What does leaning forward in a conversation indicate in body language?

Question: What does maintaining eye contact indicate in body language?

Question: What does tapping your foot indicate in body language?

Question: What does a firm handshake indicate in body language?

Question: What is the purpose of a handshake in a business setting?

Question: What should a proper handshake feel like?

Question: What should be the appropriate duration of a handshake?

Question: What is the impact of a weak handshake?

Question: What is the impact of a handshake that is too aggressive or tight?

Question: What is the appropriate eye contact during a handshake?

Question: When should you present your business card?

Question: How should you present your business card to someone?

Question: What should you do with someone else’s business card?

Question: What information should be included on a business card?

Question: What is the significance of exchanging business cards in a business setting?

Question: Why is punctuality important in a work setting?

Question: What is considered to be on time for a 9am meeting?

Question: What is the impact of consistently being late to meetings?

Question: What is the appropriate action if you know you will be late to a meeting?

Question: What is the impact of consistently being on time to meetings?

Question: What is the impact of being early to meetings?

Question: Why is it important to prioritize your work?

Question: What is the best way to prioritize your work?

Question: What should you do when faced with multiple urgent tasks?

Question: How often should you re-evaluate your priorities?

Question: What should you do if you realize that you have made a mistake in prioritizing your work?

Question: What is the impact of prioritizing your work effectively?

Question: Why is it important to stay positive in a work setting?

Question: What is the impact of a negative attitude in the workplace?

Question: How can you stay positive in a stressful work environment?

Question: What should you do if a coworker has a negative attitude?

Question: How can you maintain a positive outlook in difficult work situations?

Question: What is the impact of staying positive in the workplace?

Question: Why is it important to bring solutions instead of just problems?

Question: What is the impact of bringing solutions to problems in the workplace?

Question: How can you determine the best solution to a problem?

Question: What should you do if you can’t come up with a solution to a problem?

Question: How can you effectively present solutions to problems in the workplace?

Question: What is the impact of consistently bringing solutions to problems in the workplace?

Question: What is the process of exchanging information and meaning between individuals through a common system of symbols, signs, or behavior?

Question: What is the most important aspect of communication that helps in understanding the message accurately?

Question: What is the transfer of information from one person to another through speaking, writing, or using some other medium?

Question: What is the process of interpreting and giving meaning to the message received?

Question: What refers to any interference that distorts or disrupts a message during communication?

Question: What is the process of evaluating and providing information about the effectiveness of a message?

Question: What refers to the differences in communication styles, values, beliefs, and attitudes among individuals from different cultural backgrounds?

Question: What refers to communication between individuals from two or more different cultural backgrounds within a single society or community?

Question: What refers to the study of communication across cultures, including the analysis of cultural similarities and differences?

Question: What is the process of adapting one’s communication style to accommodate the differences in cultural values, beliefs, and attitudes of others?

Question: What refers to the process of learning and adopting the beliefs, values, and behaviors of a new culture?

Question: What is the process of learning and internalizing the beliefs, values, and behaviors of one’s own culture?

Question: What refers to moral principles and values that govern behavior in a specific profession or industry?

Question: What refers to a system of rules and guidelines established by a government or authority to regulate behavior?

Question: What refers to a specific set of rules and guidelines established by a professional organization or industry to regulate behavior?

Question: What refers to a specific set of guidelines or principles established by an organization or industry to govern behavior?

Question: What is the unethical practice of presenting false or misleading information in order to manipulate or deceive others?

Question: What is the unauthorized use or reproduction of another’s work or ideas without proper acknowledgment?

Question: Communication is derived from the Latin word _

Question: Communication brings about unity of purpose, _, and efforts in an organisation.

Question: For the triumph on business parameters of forecasting, planning, organizing, instructing, coordinating and controlling, _ plays a critical role.

Question: Management by Objective was developed by _

Question: Improving management communication is an uninterrupted and _ process throughout the organization.

Question: Success in an organization depends on all three spheres of communication: your , your and your _

Question: In today’s competitive world, communication skills in business are the most coveted quality of an educated person.

Question: Good communication makes good relationships.

Question: Listening is a skill that is not a result of learning – it is not “inborn.”

Question: _ is the communication among the business’s workers that is done to enforce the business’s operating plan.

Question: _ communication is that part of an organization’s structured communication which is concerned with attaining the organization’s work goals that is carried on with people and groups outside the organization.

Question: _ communications are easier to impose, to monitor and to improve.

Question: Environment is not a cause that interferes with message reception.

Question: Noise is an interruption that can creep in at any point of the communication process and make it ineffective.

Question: Internal stimuli has a complex influence on how you translate ideas into a message.

Question: The 7 Cs of effective communication are not relevant to both written as well as oral communication.

Question: Conciseness does not underline and highlight the main message as it uses excessive and needless words.

Question: Courtesy in message entails the message should not show the sender’s expression as well as should respect the receiver.

Question: _ is the disruption or hindrance in communication process anywhere along the way.

Question: _ messages should be dismissed for effective communication.

Question: Communication should be _ and aimed at an individual.

Question: Verbal communication relates to the form of communication in which message is transmitted _

Question: To deliver the right message, you must put yourself on the other side of the table and think from your _ point of view.

Question: A good speaker must not understand the listener before talking.

Question: Clarity of expression is the aim of oral communication at all times.

Question: Words should be chosen carefully and their meaning clarified in the context of usage.

Question: In written communication, message cannot be transmitted via email, letter, report, memo, etc. They should only be handwritten.

Question: Written communication provides record for every message sent.

Question: Written communication does bring instant feedback.

Question: Aggressiveness is all about forcing your point on the other person, and can be a show of confidence to the group.

Question: People who communicate with a friendly tone and warm smile nearly always have the edge.

Question: Whatever goes through the minds without putting any thought into what the person is saying is how one can master verbal interaction.

Question: _ is crucial in maintaining the flow of conversation and for gauging the other person’s response.

Question: _ signals reflect the situation more accurately than verbal messages.

Question: The meaning of _ can be very different across cultures and regions, so it’s important to be careful to avoid misinterpretation.

Question: _ is defined as receiving of messages among interrelated individuals within a particular environment or setting to achieve individual and common goals.

Question: Organisational communication takes place , & _

Question: Efficient organisational communication involves knowing how to create and _ information.

Question: The structure of an organisation should provide for communication in two distinct directions: downward & upward.

Question: Communication that takes place from superiors to subordinates in a chain of command to express subordination is called downward communication.

Question: The communication which occurs at higher levels of hierarchy is known as lateral communication.

Question: Grapevine is definitely beneficial to the organisation health if permissible to grow without monitoring.

Question: Communications audit shows your willingness to listen and to respond to employees and other stake-holders’ views.

Question: Communications audit is an assessment of the effectiveness and credibility of current communication vehicles and media.

Question: Communications audit helps in review of existing communication policies but does not indicate on the strengths and weaknesses of each.

Question: SWOT stands for Summer Weather of Transition.

Question: _ professionals would work with members of the news media to build a favourable image by advertising the organisation or product through stories in print and broadcast media.

Question: In public relations, _ way communication between both the parties is essential and information must flow in its desired form between the organisation and public.

Question: The marketing message needs to create an impact in the minds of customers for an effective _

Question: For writing to be clear, it must _ to the reader.

Question: Your organisation is _ bound by any commitment you make in your written message, so ensure that your organisation is able to follow through.

Question: Good business communication is noted by words which are clear & _

Question: Simple and short sentences carry more _ than long sentences.

Question: A gatekeeper does not have the power to stop your message before it gets to the primary audience.

Question: Understanding what your audience wants and expects, and adapting your messages accordingly, greatly raises your chances of communicating successfully.

Question: Positive messages are often the most complicated to write because the audience is required to be fairly receptive of the presented information.

Question: Place the bad news abruptly before the buffer and before a positive closing to lessen the affect.

Question: Online and offline, effective business writing is an important aspect of any workplace, for business owners and employees.

Question: Whether you’re writing to share an idea with a fellow business owner or trying to persuade a customer to try a product or service you offer, it’s important to determine the purpose of your communication before you start writing.

Question: Proofread your document before sending it to your reader.

Question: When you have to communicate bad news, it is possible to word your message _

Question: As a courtesy to readers, business writers should strive to use language that does not _ people.

Question: A sales letter is written to _ the reader to buy a product, try a service, support a cause, or participate in an activity

Question: _ is vital to inspire people, motivate them to change, getting them to consider new opportunities or new ideas.

Question: Effective persuasion becomes & a procedure through which a persuader leads colleagues to a problem’s shared solution.

Question: Persuasive letters or memorandums usually have four parts, often cited to as the _

Question: Gaining the _ of the reader is a deeper procedure than catching their attention.

Question: _ is a required skill in writing for composing effective business letters, e-mails, and memoranda.

Question: Successful businesses rely on persuasive messages in both internal and external communication.

Question: As you are writing a persuasive letter, you need to consider the person or people who will be reading it, that is, the audience.

Question: Some appeals that you might use for persuasion involve emotion, and others involve logic.

Question: Your first job in writing any letter is to gain your reader’s attention.

Question: Sales letters fall into three general, overlapping categories: random, solicited, and hard-sell.

Question: Envelope teaser encourages a reader to continue.

Question: A sales letter should be written to entertain everyone who may receive it.

Question: Selling ideas is nothing like selling products or services.

Question: Reminders of overdue bills are negative messages.

Question: Persons in responsible positions must not be good speakers even though there are occasions when they are called for addressing audience.

Question: A good speech is always audience-oriented.

Question: Organizing the body of your speech is much like organizing the body of a report. You take all and divide it into comparable parts.

Question: An organization communicates only as effectively as do its individual members.

Question: Decide _ by reading the speech aloud and noting where there is a comma or semi-colon, or where you logically pause.

Question: Part of practicing your speech out loud, whether with notes or a written draft, is to _ yourself so that you know your speech takes its allotted time, and no more.

Question: Speaking is _ training.

Question: Oral communication should furnish a platform for a _ and candid exchange of ideas.

Question: Keep visual aids , and uncluttered.

Question: An oral presentation leaves a better scope both for the and the to interact and dispel any doubts instantly.

Question: An oral presentation on the hand is delivered in _, and in front of other people.

Question: It’s redundant to know your subject and be well organised.

Question: Being spontaneous is the best way to prevent nerves from getting the better of you.

Question: _ and skilful use of voice are important in this as sounds may be quite similar and confusing over the phone.

Question: Setting up an intranet site is one of the worst ways for small businesses to keep all their workers in the loop and communicate new information.

Question: With an instant messaging program, supervisors and managers can see which workers are signed in and at their desks, which ones are in meetings and which ones are out of the office.

Question: Networking is the backbone of modern technology, and forms the core of how most business communication is performed today.

Question: In cloud computing, documents and programs can be stored in “physical” drives or computers, and can be accessed by any authorised user through ordinary Internet connections, globally.

Question: E-mail should replace all face-to-face communication.

Question: Business e-mails should be elaborate and explanatory.

Question: Whether sending an internal or external e-mail, the subject line should vaguely represent the content of the e-mail.

Question: Clear cut messages, content, and subject matter are some of the important business e-mail etiquettes that should be followed unfailingly.

Question: Subject should be written concisely and the _ ones are apt for mass advertising and promotion mailers.

Question: _ can be widely disseminated and are the most time-efficient method of collecting information from respondents.

Question: _ are useful tools for gathering in-depth information from your stakeholders.

Question: _ are useful if you want to gather a lot of information from a group of stakeholders during a short period of time.

Question: Interpretation builds on the _ process by providing or presenting meaning of the data rather than simply summarising the data.

Question: _ present statements as they were said by respondents.

Question: The word “etiquette” means forced rules of social behaviour or professional conduct.

Question: External appearance or grooming is unimportant because that gives the only the outer appearance of you, to others about your personality.

Question: All tattoos must be covered while at work.

Question: In general, Middle Eastern cultures, particularly among Muslims, do not see as direct eye contact between the sexes as being appropriate.

Question: How and when to make eye contact does not depend on the customs of where you are, who you are with, and the social setting.

Question: In business, and social settings making the “right” eye contact involves staring at someone or having a fixed gaze.

Question: Body language is _, but it communicates volumes about you nonetheless.

Question: Facial expressions are _ in your repertoire of body language.

Question: _ smiles signal that you can barely tolerate the other person.

Question: A handshake not only makes you look unprofessional, but it could influence a significant business decision, such as whether you strike a big deal or get a new job.

Question: You must estimate when the person wants to end the handshake and must do so then.

Question: Never research the proper business greeting etiquette of other cultures.

Question: When you give someone your _, you’re introducing yourself on paper.

Question: Take a few moments to study the business card, commenting on it and _ information before putting it away.

Question: Traditionally _ ink is used on white business card stock.

Question: Business cards are internationally distinguished as a means of interview but in many cultures they are also seen as a representation of the individual.

Question: One must put the business card away immediately or else that would be regarded as rude.

Question: In India, present and receive business cards with your left hand. Setting up an intranet site is one of the worst ways for small businesses to keep all their workers in the loop and communicate.

Question: When you are _, it shows that you are capable of honouring your word.

Question: Instead of falling victim to the work attitudes that surround you, make an effort to stay

Question: To communicate with co-workers effectively, one must _ a job well done.

Question: Cultural aspects of communication are the cultural similarities that affect communication across borders.

Question: All nations have different languages and to have a better understanding of different culture it is unnecessary to have knowledge of so many languages of different nations.

Question: Kinesics basically deals with the expression language.

Question: _ is often used to refer to the wide range of communication issues that inevitably arise within an organization composed of individuals from a variety of religious, social, ethnic and technical backgrounds.

Question: Communication patterns develop very _ in individualistic and in group-oriented cultures.

Question: Most researchers, employees, and business owners agree that the most important element in effective intercultural communication concerns _

Question: A large part of cultural literacy depends upon communicating in a way that effectively gets the message across to all team members, while excluding no one and offending no one due to unintended cultural misunderstandings.

Question: When you feel strong emotions about something said or done by someone who comes from a culturally different background than you do, clarify their meanings and intentions before you express your emotions.

Question: _, also known as moral philosophy, is a branch of philosophy which seeks to address questions about morality, such as what the fundamental semantic, ontological and epistemic nature of morality is.

Question: We are defined in the eyes of others according to the way we _

Question: The small gain realized by _ is not worth the loss of company reputation and customer trust.

Question: Do not respect your competitors and indulge in defamation to get the respect from the markets, your quality battlegrounds.

Question: In a business communication, the date should be cited properly. Undated communication does not have legal sanctity.

Question: When one requests information from another person about a former employee, one must be clear in showing that one will protect the received information and keep it confidential too.

Descriptive type exam question for Business communication

Question: What is communication? In business organizations, communication performs several roles. Discuss.

Question: Does communication make a business successful? Give your view and support with an example.

Question: Is listening important in communication? Explain the importance of listening while discussing about listening as behaviour.

Question: List down points of how to be a good listener. Also distinguish between a good and a bad listener.

Question: Discuss about the significance of communication keeping in view the broad forms that it takes in an organization.

Question: What are the principles of interpersonal communication?

Question: Explain how one-way and two-way communication falls within the spectrum of verbal and non-verbal communication.

Question: What do you understand by communication network in an organization? Is grapevine important for an organization to exist?

Question: What are the 7 Cs of effective communication?

Question: Define verbal communication. What are the advantages of oral communication?

Question: What is oral communication? How to make oral communication effective?

Question: What is written communication? List its advantages and disadvantages.

Question: For one to master verbal communication, what are the skills required?

Question: What is non-verbal communication? Highlight its elements with examples.

Question: Describe the different types of non-verbal communication.

Question: What do you understand by organisational communication?

Question: What are the reasons for importance of organisational communication?

Question: What do you understand by internal communication? What do managers use downward communication for?

Question: How important is horizontal communication to an organisation? Explain the flow of horizontal communication with the help of a diagram.

Question: What is grapevine communication? What are its types and disadvantages?

Question: What is communications audit? What are its steps?

Question: “Business writing is one of the simplest forms of writing.” Comment.

Question: Discuss how adaptation and selection of words is crucial to business writing.

Question: What is the way to develop effective sentences in business writing?

Question: What is paragraph development? What should be its elements?

Question: Which points should be ensured while writing for multiple readers? Also, what is audience analysis?

Question: What is persuasive writing? What are its focus points?

Question: What is persuasion? How can one be effectively persuaded?

Question: What is the strategy of persuasive messages?

Question: In reference to AIDA formula, explain how would you motivate your reader to act?

Question: How important is it to make clear and positive request? Explain how would you do it?

Question: Describe the three-step process for writing persuasive messages.

Question: What are sales letters? What are their types?

Question: What is public speaking? List the points for effective public speaking.

Question: What are the modes of delivery in public speaking?

Question: What do you understand by formal speech? How do you log a great performance?

Question: Define oral communication. What are the characteristics of effective oral communication?

Question: Distinguish between oral and written communication.

Question: How does one plan an oral report? Is telephonic communication planned?

Question: What is the role of technology in business today? How does communication technology help businesses improve their performance?

Question: What are the effects of technology on business communication?

Question: How pivotal are internet and emails to business communication? Illustrate on it advantages.

Question: What are the tools for constructing messages?

Question: How does technology act like a tool for collecting information?

Question: How is interview a mode of collecting information? Discuss its benefits and limitations.

Question: How essential is business etiquette and personal grooming to an organization?

Question: What does making the right eye contact imply? Can it convey wrong meanings?

Question: How can kinesics make or break a deal? Elucidate.

Question: How pivotal are handshakes to a businessman? How can they lead to misconceptions?

Question: What are business cards? What is the right way to present and receive a business card?

Question: What do you understand by exchanging business cards? Does it have different meaning in different regions? Explain with example.

Question: What are essential work habits that an individual must adhere to? How important is punctuality?

Question: How can one aim at prioritizing work at workplace? How does it improve one’s performance?

Question: What do you understand by staying positive and being appreciative in the work environment?

Question: What do you understand by intercultural communication? Explain.

Question: How do language and diversity impact on an organization?

Question: What is multi-cultural communication? What are the points managers must adhere to while dealing with culturally diverse people?

Question: What do you gather by the ethical aspect of communication? What are its characteristics?

Question: What should your ethical responsibilities be, when it comes to your organization?

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