Customer relationship management mcq set 5

You can study Customer relationship management mcq set 5 for your assignment and exam preparation. View all mcq and quiz of CRM QN161. The full form of E-CRM is —- AnswerAnswer: Electronic- customer relationship management QN162. —- was the key concept of Armand Feigenbaum’s 1951 book, Quality Control: Principles, Practice, and Administration. AnswerAnswer: Total quality…

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